Markus Schmitz - CIO of Bundesagentur für Arbeit - Growing the human capital
In this episode of Leadership Deep Dive, Markus talks about his transformation project that was nominated for our CIO Of The Year Award: a modernisation of a legacy customer portal of the Agency, transforming it into a positive user experience.
Markus Schmitz, CIO of Germany's Federal Agency of Employment, believes that the most important asset a company has is people, not technology. That may seem like an obvious statement from someone managing a team at a federal agency responsible for human resources, but Markus' insight goes much deeper and broader than that.
They also talk about Markus' comprehensive approach to providing career coaching, about getting people on board of change, and about his journey from studying history at Oxford University to leading the IT department at one of the key federal agencies in Germany.