Paolo Magnani – CIO Europe & MEA at DHL Express – On Leadership in the Agentic Era - CIOFEST Interview

While the energy from CIOFEST on Leadership in Agentic Era is still buzzing in Milan, Warsaw, Antwerp, Barcelona, Amsterdam and Munich, we are keeping the momentum going with a masterclass in pragmatic innovation. We are thrilled to have used the opportunity to interview Paolo Magnani, CIO Europe, Middle East & Africa at DHL Supply Chain.  

Paolo’s philosophy is simple yet powerful: "If I can help someone else avoid the mistakes we've made, I'm already succeeding." At DHL, the transition to Agentic AI isn't about chasing "fancy" technology—it's about a dual-track strategy that balances high-speed innovation with industrial-grade safety.  In this candid discussion, Paolo breaks down the DHL blueprint for scaling AI - watch the full interview to find out:

🤖  Why DHL keeps deterministic flows in RPA but uses Agentic AI for complex, multi-step orchestrations;
🏗️  Why you don't need a new enterprise, but a "legible" one;
🛡️ Why Paolo  uses a "least privilege" scope for AI Agents;
👥 How upskilling programs are preparing teams to work alongside "digital colleagues". 

 The CIOFEST conversation continues! Our final stop is London on May 14th—you can still register to be a part of this pivotal discussion. 🔗 https://www.cionet.com/events/ciofest/5

Published on 05.01.2022


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