Leaders of the IT community are being recognised now as heroes of the 2020 pandemic, having facilitated the seamless transfer of millions of workers from office to home in a matter of days. Beyond March, these digital leaders have helped expand digital channels of all kinds to meet the exponential increase in customer traffic, be this in retail, medical support, banking, entertainment, government and other critical aspects of our lifestyles.
Before 2020 we started to question the status quo. Thanks to advances in personal technology and digital connectivity, people began to ask things like, “Do we need to be in the office to do our work?”
We got our answer when the pandemic started.
In 2020 the global workforce had to adjust to an entirely different style of working as the pandemic swept through Asia, Europe and the Americas. For most organisations this happened in days rather than weeks or months. We are still getting used to a new way of working that has distanced us from a social office environment.
So, what has happened to creativity and collaboration in this new world?
VP Solutions Engineering UK&I, Salesforce
(formerly MD Technology and Operations, Deutsche Bank)
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