CIONET

Belgium September 27, 2022 Invitation Only Physical English

Service Management and the Art of Multi-Sourcing

During this round table, we will talk about how to organise Service Integration and Management beyond the borders of your organisation in such a way that you can provide the service users with complete transparency on the quality, cost and risks associated with the services.

Belgium September 27, 2022 Invitation Only Physical English

Smart Standards

We are all aware of the existence of "standards". They form the fundamentals of trade and economy. Today, vast libraries of ‘standards’ are offered by international organisations such as ISO, IEC, ETSI or by NBN in Belgium, covering a wide range of trades and domains to help businesses shape their products and organisations. "Standards are the distilled wisdom of people with expertise in their subject matter", as ISO describes it. For ICT as well, standards can be a source of knowledge and expertise. In a recent ISO report on future trends, technology areas like Smart cities, 5G, IoT, Edge computing, artificial intelligence, etc… are already subject to standardization initiatives. They offer not only blueprints and best practices from a technological and operational point of view but also management and even ethical guidelines on the use of new technologies. Once upon a time, these standards came on paper. Then they came on PDF and XML. Today they are offered in state-of-the-art knowledge platforms. Moreover, projects are running to make them "SMART": "Standards that are Machine Applicable Readable and Transferable". This project is about making the "traditional" content of standards readable by your machines and IT systems so that users can do all kinds of tech-savvy things with them. The project is still in its infancy, and users and industry practice will be an essential guide for its further evolution...

Poland September 28, 2022 Country Members Physical Polish

TURNING A RECESSION INTO OPPORTUNITIES

Spain September 28, 2022 Country Members Physical Spanish

Automation Quest 2022

Automation Quest Mejores prácticas para una automatización inteligente de procesos y los desafíos que implica la necesaria integración de sistemas en una mejora de eficiencia y productividad. En este encuentro de aforo limitado para 30 Digital Leaders abordaremos cómo emprender y completar el viaje hacia la automatización con éxito, profundizaremos en varios casos de éxito y contaremos con la participación de CIO y CxO que nos aportarán su experiencia y visión sobre la realidad de sus organizaciones.

UK September 28, 2022 Public Virtual English

Customer Experience in a Metaverse World

Future of Metaverse – is it a Hype or for Real? What does it mean for you and your customers?

Latam September 28, 2022 All Members Virtual Spanish

Cioscope CX & Automation

Los desafíos tecnológicos en la construcción de experiencia de cliente