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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Belgium Aug 28, 2025 Country Members Physical english

Summer Festival - Advisory Board

With the theme “The Power of Connection,” we’re embracing the essence of meaningful connections within IT and beyond. To honour our tradition, expect an unforgettable evening featuring keynote presentations, open bars, a summer BBQ, and a special experience designed to bring our vibrant community together.

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Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

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Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

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Netherlands Oct 7, 2025 AB Members Physical dutch

Advisory Board Meeting

De Advisory Board van CIONET NL komt samen. We bespreken de planning voor 2025 en discussiëren over specifieke en door de board aangedragen onderwerpen.

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Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

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Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

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Recent Cases

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Belfius - Transforming a digital workplace to increase customer trust

Discover how Belfius, one of Belgium's leading banks, partnered with Kyndryl to enhance their regulatory readiness in anticipation of the 2025 DORA deadline. By redefining their target operating model and conducting a comprehensive skills audit, Belfius successfully regained control over their IT infrastructure, increased flexibility, and ensured full transparency in their operations. This customer story highlights the practical steps taken by Belfius to strengthen their IT controls and achieve compliance, offering valuable insights for IT leaders navigating similar regulatory challenges.

Business opportunity

As one of Belgium's leading banks and insurance companies, with a history of 150 years, Belfius serves 3.8 million customers, with over 12 thousand in the public sector. The company is embedded in all segments of the Belgian economy and society. Its brand values focus on caring for Belgian society by earning and maintaining the trust of every customer.

With the rise of hybrid work, Belfius recognized their need to transform their digital workplace environment. They needed to develop a secure, mobile, flexible and personalized solution that would enhance employee experience and enable Belfius to better serve their customers. 

 

Technical challenge

Belfius’ original digital workplace was implemented on premises at a time when dedicated telecom bandwidth was essential to guarantee consistent network performance for banking employees, so they could reliably and securely serve customers, especially in hundreds of Belfius branches. As internet bandwidth expanded, Belfius customers enjoyed fast mobile banking, but the bank’s employee-assisted services, based on a centralized application model, were sometimes hampered by unpredictable disconnections. At the same time, the centralized model faced challenges in keeping up with available technology upgrades and innovations. To address this, Belfius aimed to align its digital workplace with today’s requirements and expectations.

 

Our solution

Together, Belfius and Kyndryl created a modernization strategy with a phased approach to minimize overall disruption to the business. This strategy supports Belfius in achieving their business goals by enabling faster delivery of new applications and smoother interactions with colleagues and customers.

In the first phase, Belfius designed and rolled out a new corporate device program that includes:

  • Direct access to Microsoft Office 365 applications, rather than virtualized access, enabling 12,000 Belfius employees to securely and agilely collaborate across departments to efficiently deliver banking and insurance services.
  • Automated cloud-based software updates to increase productivity by proactively reducing technical issues, ensuring the devices are always running at the latest security levels.

 

The power of partnership

Belfius’ digital workplace transformation is built on leading Microsoft technologies:

  • Microsoft Office 365 (including Teams) unifies workplace collaboration on a single platform.
  • Microsoft Intune proactively manages software updates across the Belfius device fleet from a landing zone in Microsoft Azure.
  • Microsoft Defender implements zero trust security that uses AI to monitor and protect the fleet from threats.

 

What progress looks like

Belfius has gained increased productivity and engagement with reduced risk as a result of these first phase achievements:

  • Belfius employees are able to work anywhere anytime and frictionlessly collaborate with applications on new devices.
  • The Digital Experience Management (DEM) environment monitors user experience.
  • Fleet-wide zero trust security protects sensitive data both in flight and at rest.

Currently, Belfius is refactoring virtualized applications to directly run on Microsoft Windows 11. This extends the benefits of the new digital workplace to Belfius employees regardless of where they are working.

“One of my favorite features of the Digital Experience Management is that corrective actions are taken even before the users notice a problem.” 

Bart Vercammen

Head of Digital Workplace Services, Belfius

Technologies

Microsoft Office 365

Partners

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Discover the CIONET app

Staying ahead of trends and connecting with other CIOs was never easier.

In our new app, our members connect with other digital leaders from around the world to find better solutions to their challenges.

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Experience inspiring and thought-provoking content and conversations you can’t find anywhere else

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Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

Connect

with digital leaders who share your interests, who face the same challenges, who care about the same topics.

Share

stories, experiences, and ideas around our shared mission.

Learn

from our exclusive events, publications and research.

Find

inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

Grow

and make better, more well-informed decisions on how to lead your digital business.

Maximise

your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

Contact us

Would you like to know more about CIONET, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!