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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Belgium May 13, 2025 Invitation Only Physical english

Women of CIONET - How Female CIOs Drive Inclusive Tech Teams

The role of the CIO is evolving faster than ever, requiring a blend of strategic vision, innovation, and adaptability. As CIOs lead digital transformation, the skills needed in their teams are changing, too. This conference highlights how female CIOs are navigating this shift—reshaping their teams, prioritizing diverse skill sets, and leveraging inclusion as a driver of success. Discover how building diverse, future-ready teams enables CIOs to meet the demands of an ever-changing IT and tech landscape.

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Belgium May 13, 2025 Invitation Only Physical english

Code Red for a proactive, predictive cyber defence ; How to Turn Threat Intelligence into Cyber Advantage

As a CIO and CISO, you are facing an unprecedented challenge: transitioning from reactive incident response to proactive, predictive defence. While Cyber Threat Intelligence (CTI) promises to anticipate attacks, integrating it effectively into security and war room operations presents significant hurdles.

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Poland May 13, 2025 Invitation Only Physical Polish

EXECUTIVE ROUNDTABLE: DIGITAL BLIND SPOTS: Czy wiesz, czego nie wiesz? Niewidoczne ryzyka, które zagrażają ciągłości biznesu.

Pierwsza awaria cię nie pogrąży, ale kolejna prawdopodobnie już tak - takie wnioski płyną z badania z udziałem CIO, które CIONET przeprowadził w Polsce w 2024 roku. Utrzymanie ciągłości biznesu pozostaje najważniejszym zadaniem liderów IT. Awarie platform technologicznych przekładają się na ogromne straty – od utraty przychodów i reputacji po kary nakładane przez organy kontrolne, w tym UODO, KNF czy UKE. Systemy analityczne i panele kontrolne zapewniają wgląd w wiele procesów, często pozostawiają jednak „martwe punkty” - obszary, w których kryją się niewidoczne problemy, nieefektywności lub ryzyka. Zapraszamy na ekskluzywne spotkanie Digital Blind Spots, organizowane z myślą o liderach technologii z różnych branż. Będziemy rozmawiać o doświadczeniach i wyzwaniach związanym z monitorowaniem, zabezpieczaniem i optymalizacją ekosystemów technologicznych.

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Netherlands May 13, 2025 Invitation Only Physical dutch

Cognizant CIO Vision Dinner: Gen AI & Smart Industry

Alleen op uitnodiging. In een besloten setting, onder leiding van gastheer Herman van Bolhuis (Founder CIONET & bestuurslid FME), verkennen we de strategische impact van Generative AI en de volgende fase van digitalisering.

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Brazil May 15, 2025 AB Members Physical portuguese

Tecnologia que Encanta: lições do varejo para líderes que transformam

Advisory Board Meeting São Paulo. Tecnologia que Encanta: lições do varejo para líderes que transformam.

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Germany May 19, 2025 Country Members Virtual german

Online: Holistik in der Integration

In der Tech-Industrie ist Wandel die einzige Konstante – Themen kommen und gehen im Zwei-Wochen-Takt. Auch Enterprises merken das: Die Innovationszyklen sind schneller, der Druck zur Umsetzung höher. Generative KI ist inzwischen überall angekommen – sei es in Produkten, Prozessen oder mindestens als smarter Bot im Kundenservice. Doch nach der anfänglichen Begeisterung beginnt nun die Phase der Realität: Intelligenz im Enterprise braucht mehr als gute Ideen – es braucht Governance, Datenqualität und Wartung.

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Recent Cases

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GPT-4 deepens the conversation on Duolingo.

“Artificial intelligence has always been a huge part of our strategy,” says principal product manager Edwin Bodge. “We had been using it for personalizing lessons and running Duolingo English Tests. But there were gaps in a learner’s journey that we wanted to fill: conversation practice, and contextual feedback on mistakes.”

Three mobile screens of the Duolingo app.

 

 

Over 50 million learners rely on Duolingo every month to teach them a second language. With a simple user interface and fun-but-competitive leaderboards, Duolingo supports 40 languages across 100+ courses. Learners advance from simple vocabulary exercises to complicated sentence structures with taps and swipes on their phone. 

If a learner wants to advance beyond basic proficiency, it’s helpful to understand the rules of grammar. But true proficiency in a language requires conversation, ideally with a native speaker, something not everyone has access to. 

“Artificial intelligence has always been a huge part of our strategy,” says principal product manager Edwin Bodge. “We had been using it for personalizing lessons and running Duolingo English Tests. But there were gaps in a learner’s journey that we wanted to fill: conversation practice, and contextual feedback on mistakes.”

 

 

DuolingoMax mobile screens

 

 

Duolingo turned to OpenAI’s GPT-4 to advance the product with two new features: Role Play, an AI conversation partner, and Explain my Answer, which breaks down the rules when you make a mistake, in a new subscription tier called Duolingo Max. 

“We wanted AI-powered features that were deeply integrated into the app and leveraged the gamified aspect of Duolingo that our learners love,” says Bodge.

Duolingo engineers had tried using GPT-3 to supplement some of the human-powered features in its earlier chat feature. “It was close to being ready,” said lead engineer Bill Peterson, “but we didn’t feel it was at the point where we could confidently integrate it to handle the complex automated aspects of chats.” 

Previously, Duolingo attempted to “chat” with learners through scripted conversations incorporating classic scenarios like ordering food, meeting someone for the first time, or buying a plane ticket. But Bodge says what Duolingo needed was the ability to converse with learners in niche contexts and “immersively”—to have a free-flowing conversation about basketball or the bliss of reaching the top of a mountain. GPT-4 has learned from enough public data to create a flexible back and forth for the learner.

“We wanted AI-powered features that were deeply integrated into the app and leveraged the gamified aspect of Duolingo that our learners love.”
Edwin Bodge, Principal Product Manager, Duolingo
 
 
Duolingo Max Roleplay

 

 

There is a best practice in language learning called “implicit learning.” Learning through repeated use of vocabulary and grammar in an array of contexts—in other words, through practice—is more effective than memorizing rules. This posed an interesting challenge to Duolingo.

Many of Duolingo’s learners want to learn the explicit rules, and the company has tried to teach them with both pre-written Grammar Tips and artificial intelligence. Even with GPT-3, the implementation was difficult. Teaching grammar requires a specific understanding of the error and why a learner made it. One incorrect term in the explanation could teach the concept incorrectly or leave the user confused and dissatisfied. 

“GPT-4 gives us far more confidence in the accuracy of AI responses in Explain my Answer,” says Peterson.

With the new features, earners will be able to click “Explain my answer”, and GPT-4 will give an initial response. From there, the learner can return to the lesson, or get further explanation, and GPT-4 can dynamically update. Duolingo will gauge the quality of GPT-4’s responses by how deep the learner needs to go before returning to the lesson.

 

 

Duolingo Max Explain My Answer

 

 

The team sees the potential with GPT-4 to provide a more effective and engaging learning experience than ever before, which should improve learning outcomes. In addition, Peterson says the ease of experimenting with GPT-4 has simplified the entire engineering process. 

“Within a day we were able to build a prototype that convinced us this was something we wanted to explore more. It gets us from zero-to-ninety-five percent very quickly. Then we can work manually, hand tuning data to get the last five percent,” he says. 

Now his team focuses more on testing and honing data sets.

“It’s definitely changed our engineering process internally. And the features we’ve put together have come out faster than they would have before GPT-4.”
Bill Peterson, Lead Engineer, Duolingo

Duolingo Max is available to users today. For now, Duolingo is using these new features in Spanish and French, with plans to expand to more languages and introduce new features that will keep them at the forefront of language learning.

Technologies

OpenAI's GPT-4

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

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CIOFEST 2025 - Introduction to the International Panel

CIONET Reports

 
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The impact of AI on ICT

The evolution of AI is comparable to that of IT, but it’s happening much faster. As with IT in its early days, AI is becoming deeply embedded in almost every business function. Amara’s Law also applies here: we tend to overestimate AI’s short-term effects and underestimate its long-term impact. This makes it essential to embed AI across your company in a structured way.

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CIOFEST UK: Charting Your CIO Career

This report provides a comprehensive overview of the event's insights and reflections from industry leaders, along with actionable takeaways for IT professionals aspiring to reach leadership positions.

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Investment Report 2025- Risk-on, Risk-off

In this report, Roger Camrass reviews the financial events of 2024 and presents his opinion on investment prospects for 2025 Roger has followed global finance markets closely for over 40 years and summarises trends in investment reports annually1 As former Research Director at CIONET, Europe’s largest community of digital leaders2, Roger has first-hand knowledge of digital trends

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Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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your potential. Realise your ambitions.

About CIONET

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You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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