Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Poland 7-10-25 Invitation Only Virtual Polish
Eksperymanty z AI w developmencie trwają. Punktowo zaczynamy efektywnie stosować AI do różnych elementów w procesach wytwórczych i SDLC. A co ze stykiem z biznesem? Co z początkiem cyklu? Co z Product Managementem? Czy ty też AI zagości i zrewolucjonizuje procesy i role? Na ten temat swoją opinię i przemyślenia przedstawi nasz gość Rafał Zienkiewicz z Żabki, który w oparciu o dotychczasowe doświadczenia, zbudował swoistą odpowiedź na postawione pytanie o wpływ AI na obszar Product Managent.
Read MorePoland 8-10-25 Physical Polish
Jak połączyć innowacje w sztucznej inteligencji i zarządzaniu danymi z wymogami ładu korporacyjnego, zgodności i efektywności operacyjnej? W jaki sposób governance może wspierać rozwój nowoczesnych rozwiązań, zamiast je blokować?
Read MoreBelgium 9-10-25 Country Members Physical english
Today’s IT world moves faster than ever. New tools, new ways of working, constant updates! The real challenge? Making sure your people stay in the loop, up to speed, and ready to move. That’s why this year’s edition of Belgium’s Got Digital Talent is all about mastering knowledge flow, how to share the right know-how with the right people, at the right time. No more teams working in silos. No more vital info getting lost.We’re diving into practical ways to keep your teams smart, agile, and aligned. Whether you're leading an IT team, shaping digital strategy, or hiring tech talent, this event will give you the ideas, tools, and energy to turn fast change into a competitive edge.
Read MorePoland 9-10-25 Invitation Only Virtual Polish
Rohlig suus logistics weryfikuje w systemach kontrahentów (czy jest czynnym podatnikiem vat) oraz czy konta kontrahenta jest na białej liście. Przez ministerstwo jest udostępnione API, z którego można korzystać. Ale ma ono swoje limity (dosyć małe). Chcieliby się zorientować jak inne firmy (w szczególności większe) radzą sobie z tym zagadnieniem. Czy wykorzystują API ministerstwa, a może inne pośrednie rozwiązanie? Czy weryfikują wszystkich kontrahentów np. w nocy, czy pojedynczych adhoc.( Synchronicznie, czy asynchronicznie)."
Read MorePoland 10-10-25 Invitation Only Physical Polish
Złożoność współczesnych środowisk IT wymaga narzędzi, które pozwalają nie tylko szybko reagować na incydenty, ale także proaktywnie przewidywać problemy i optymalizować wykorzystanie zasobów. Podczas spotkania nasz gość – [...] – podzieli się doświadczeniami z wieloletniego wykorzystania IBM Instana do monitorowania aplikacji BSS oraz opowie o rozszerzeniu tych działań o IBM Turbonomic, który wspiera automatyzację i inteligentne zarządzanie zasobami. W trakcie dyskusji poszukamy odpowiedzi na pytania: Jakie praktyczne wnioski płyną z wieloletniego korzystania z IBM Instana? Jak pełna obserwowalność wpływa na szybkość reakcji i jakość usług? W jaki sposób rozszerzenie działań o IBM Turbonomic przekłada się na stabilność i koszty systemów? Jak połączyć monitorowanie w czasie rzeczywistym z ciągłą optymalizacją środowiska IT?
Read MoreBelgium 14-10-25 Squad Only Virtual english
Agile delivery often collides with inflexible infrastructures. One team wants to release weekly. Another is waiting six months for a new test environment. Sounds familiar? If your infra team is tired of being the bottleneck, and your devs are tired of waiting, this session opens a path forward.
Read MoreGermany Oct 7, 2025 Country Members Virtual german
Alle nutzen KI, aber keiner weiß wie effektiv! Im Jahr 2025 sind wir als IT-EntscheiderInnen gefordert die Wünsche der Fachbereiche an Künstliche Intelligenz zu managen. Welche KI dient als Copilot für unsere Mitarbeitenden, inwieweit hat diese Zugang zu Firmenwissen und könnten wir heute bereits sinnvoll einen KI Agenten in die IT Systemlandschaft einbinden? Unser Business Partner Scheer PAS spricht als Anbieter einer Process iPaaS Plattform mit hunderten Unternehmen jedes Jahr über IT-Integration. In dieser Online-Session besprechen wir erste Reifegradmodelle zu KI, wo der deutsche Mittelstand sich befindet und wie wir die nächste Innovationsstufe erreichen. Wir teilen praktische Erfahrungen aus dem Marktumfeld und planen unsere nächsten Schritte in der Adaption von KI.
Read MoreNetherlands Oct 7, 2025 AB Members Physical dutch
De Advisory Board van CIONET NL komt samen. We bespreken de planning voor 2025 en discussiëren over specifieke en door de board aangedragen onderwerpen.
Read MoreSpain Oct 8, 2025 Country Members Physical spanish
En un mundo cada vez más acelerado y competitivo, la gestión y el análisis de datos ya no son suficientes. Las grandes compañías deben avanzar hacia un enfoque basado en eventos, impulsado por la automatización y la analítica predictiva, para anticipar cambios, prevenir riesgos y capitalizar oportunidades.
Read MoreBelgium Oct 9, 2025 Country Members Physical english
Today’s IT world moves faster than ever. New tools, new ways of working, constant updates! The real challenge? Making sure your people stay in the loop, up to speed, and ready to move. That’s why this year’s edition of Belgium’s Got Digital Talent is all about mastering knowledge flow, how to share the right know-how with the right people, at the right time. No more teams working in silos. No more vital info getting lost.We’re diving into practical ways to keep your teams smart, agile, and aligned. Whether you're leading an IT team, shaping digital strategy, or hiring tech talent, this event will give you the ideas, tools, and energy to turn fast change into a competitive edge.
Read MoreNetherlands Oct 9, 2025 Invitation Only Physical dutch
CIO Vision Dinner: GenAI & Smart Industry – Van Predictive naar Proactief
Read MoreUK Oct 9, 2025 Country Members Physical english
Join us on the evening of 9th October for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.
Read MoreGermany Oct 7, 2025 Country Members Virtual german
Alle nutzen KI, aber keiner weiß wie effektiv! Im Jahr 2025 sind wir als IT-EntscheiderInnen gefordert die Wünsche der Fachbereiche an Künstliche Intelligenz zu managen. Welche KI dient als Copilot für unsere Mitarbeitenden, inwieweit hat diese Zugang zu Firmenwissen und könnten wir heute bereits sinnvoll einen KI Agenten in die IT Systemlandschaft einbinden? Unser Business Partner Scheer PAS spricht als Anbieter einer Process iPaaS Plattform mit hunderten Unternehmen jedes Jahr über IT-Integration. In dieser Online-Session besprechen wir erste Reifegradmodelle zu KI, wo der deutsche Mittelstand sich befindet und wie wir die nächste Innovationsstufe erreichen. Wir teilen praktische Erfahrungen aus dem Marktumfeld und planen unsere nächsten Schritte in der Adaption von KI.
Read MoreNetherlands Oct 7, 2025 AB Members Physical dutch
De Advisory Board van CIONET NL komt samen. We bespreken de planning voor 2025 en discussiëren over specifieke en door de board aangedragen onderwerpen.
Read MoreSpain Oct 8, 2025 Country Members Physical spanish
En un mundo cada vez más acelerado y competitivo, la gestión y el análisis de datos ya no son suficientes. Las grandes compañías deben avanzar hacia un enfoque basado en eventos, impulsado por la automatización y la analítica predictiva, para anticipar cambios, prevenir riesgos y capitalizar oportunidades.
Read MoreBelgium Oct 9, 2025 Country Members Physical english
Today’s IT world moves faster than ever. New tools, new ways of working, constant updates! The real challenge? Making sure your people stay in the loop, up to speed, and ready to move. That’s why this year’s edition of Belgium’s Got Digital Talent is all about mastering knowledge flow, how to share the right know-how with the right people, at the right time. No more teams working in silos. No more vital info getting lost.We’re diving into practical ways to keep your teams smart, agile, and aligned. Whether you're leading an IT team, shaping digital strategy, or hiring tech talent, this event will give you the ideas, tools, and energy to turn fast change into a competitive edge.
Read MoreNetherlands Oct 9, 2025 Invitation Only Physical dutch
CIO Vision Dinner: GenAI & Smart Industry – Van Predictive naar Proactief
Read MoreUK Oct 9, 2025 Country Members Physical english
Join us on the evening of 9th October for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.
Read MoreVirgin Media O2 protects critical cloud service with supported foundation
Virgin Media UK, began a digital transformation project to update its business support systems (BSS) and online charging systems (OCS). The service provider chose to build the new environment for these systems, IT Private Cloud, with Red Hat cloud platform technology, backed by Red Hat® Enhanced Solution Support.
Virgin Media UK, part of Virgin Media O2 and the UK’s second-largest mobile network operator,
began a digital transformation project to update its business support systems (BSS) and online
charging systems (OCS). The service provider chose to build the new environment for these
systems, IT Private Cloud, with Red Hat cloud platform technology, backed by Red Hat Enhanced
Solution Support. With 24x7 access to Technical Account Managers (TAMs) and other support
staff, Virgin Media O2 can avoid costly delays, provide a consistent experience, and protect its
reputation by quickly troubleshooting and resolving issues.
Evolving services to stay ahead in a competitive market
Virgin Media O2, a joint venture between Liberty Global and Telefónica SA, is one of the United
Kingdom’s largest businesses, with more than 46 million broadband, mobile, phone, and home
subscribers. The service provider recently began a project to modernize its business support
systems (BSS) and online charging service (OCS) by replacing more than 80 legacy systems.
As part of this project, Virgin Media O2 sought to build a highly available on-premise platform,
IT Private Cloud, to support a variety of technology solutions, including Netcracker Customer
Journey Management, Juniper Networks Contrail SDN (software-defined networking) controller,
and VMware Avi Vantage load balancer.
Due to its broad impact on the business, the platform was rated platinum class, or requiring the
highest level of service where it required production-level support from the beginning of the
project—even during development phases. To create IT Private Cloud, Virgin Media O2 sought an
infrastructure solution that not only provided robust technology capabilities and stability but also
provided expert enterprise support before, during, and after implementation to ensure availability
and optimal performance for critical business services.
Building a stable private cloud with comprehensive expert support
Virgin Media O2 decided to use Red Hat platform technology as the infrastructure foundation for IT
Private Cloud, supported by Red Hat Technical Account Management (TAM) and Red Hat Enhanced
Solution Support. This service provides 24x7 access to engineering and other technical experts.
“Without our IT private cloud platform, we would have no business,” said Alan Bickley, Head of
Infrastructure Engineering, Virgin Media O2. “It’s critical to building, delivering, and supporting the
services that our business and our customers depend on.”
Red Hat OpenStack Platform and Red Hat OpenShift provide modular, agile IT infrastructure to
optimize IT operations for existing, traditional applications and modern, cloud-native applications
and technologies. These integrated solutions offer a consistent operational experience through
unified, automated management and elastic scalability to support changing business demands.
Red Hat Enhanced Solution Support is Red Hat’s highest support tier, providing ongoing guidance
and resources for products, integrations, and other needs across customers’ Red Hat deployments.
It includes:
- A 15-minute response time and 4-hour restoration service level agreement (SLA) for
Severity 1 incidents.
- Access to 2 Red Hat Technical Account Managers (TAMs) for Red Hat OpenStack Platform
and Red Hat OpenShift.
- Access to a dedicated team of technical support engineers.
During implementation, the TAMs helped Virgin Media O2’s teams implement the new platforms and
migrate applications, including resolving any potential delays. They now work proactively alongside
the service provider’s internal teams, including attending daily standups and weekly team meetings
to shared updates on Red Hat features that may help enhance Virgin Media O2’s private cloud.
Delivering reliable telecommunications services to stay competitive
Achieved rapid issue resolution with 24x7 support
If critical issues occur in its Red Hat environment, Virgin Media O2 can access its dedicated Red Hat
support team immediately through a direct hotline. For less urgent issues, cases submitted through
the web support portal receive replies within 15 minutes—no matter the day or time.
Red Hat TAMs work closely with product engineering teams to get information and guidance directly
from the experts who develop Red Hat’s OpenStack and OpenShift technology. “After all, the
resolution may lie within the product configuration or architecture design areas, which wouldn’t be
covered by traditional support models,” said Bickley.
When issues arise that create a service impact across multiple vendors, the Red Hat TAMs and
support team join calls with Virgin Media O2’s internal team and the third-party vendors to find
solutions. With this cross-team and cross-company approach, O2 UK can rely on Red Hat to quickly
mobilize the right people to resolve any issues in the infrastructure supporting IT Private Cloud.
“With Red Hat Enhanced Support Solution, we can ensure the high availability we need for our
NetCracker BSS stack that supports device purchasing, plan upgrades, and other critical business
functions,” said Bickley.
Established trusted relationship with technology experts
Working with the same group of people from Red Hat on a daily basis has helped Virgin Media O2
build confidence in their ability to not only solve problems faster and more reliably but also to look for
opportunities to align technology with the service provider’s business goals and strategy. For example,
the Red Hat team provided guidance on best practices for implementing a third-party
monitoring solution for IT Private Cloud.
“We see our Red Hat TAMs and the Enhanced Solution Support team as an extension of our internal
team,” said Bickley. “We don’t have to keep going over the same background information with
different people each time we call. That’s a key benefit for quick restoration if any issues occur.
We know each team member, and they know us and our environment, from how the implementation
went to the history of any fixes we’ve applied. Their dedication has proven invaluable.”
Avoided costly project delays with enterprise support
Using a supported, stable platform backed by enterprise support from Red Hat has helped Virgin
Media O2 avoid implementation delays that could add up to hundreds of thousands of pounds in
costs—for the service provider and other involved vendors.
“Our Red Hat technologies have been continually up and running with our platform readily
available, helping us maintain uptime and avoid delays,” said Bickley. “Taking longer to deliver
the new functionality would have meant engaging external contractors longer. The smooth
implementation supported by our Red Hat Technical Account Managers helped us avoid those
delays and related costs.”
Expanding support relationship to new projects
After its success using Red Hat services to support IT Private Cloud and its digital transformation
efforts, Virgin Media O2 is planning to expand the relationship to other critical projects, such as
network modernization.
“Red Hat Enhanced Solution Support Service is exceptional,” said Bickley. “Without keeping our
critical services running and available, we would have no business. Working with Red Hat’s experts
is key to our exploration of technology solutions to new business opportunities. We are highly
satisfied with the value of the service, demonstrated by our renewal of the contract for an additional
three years.”
About Virgin Media O2
Virgin Media O2 is a British mass media and telecommunications company based in London,
England. The company was formed in June 2021 as a 50:50 joint venture between Liberty Global
and Telefónica through the merger of their respective Virgin Media and O2 UK businesses
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
In our new app, our members connect with other digital leaders from around the world to find better solutions to their challenges.
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Head of IT Germany and Regional Office Lead Munich, Microsoft
IT Director, IT Thinker
Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)
CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.
With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.
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