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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Oct 7, 2025 Country Members Virtual german

Online: KI-CHECK: Wo steht dein Unternehmen?

Alle nutzen KI, aber keiner weiß wie effektiv! Im Jahr 2025 sind wir als IT-EntscheiderInnen gefordert die Wünsche der Fachbereiche an Künstliche Intelligenz zu managen. Welche KI dient als Copilot für unsere Mitarbeitenden, inwieweit hat diese Zugang zu Firmenwissen und könnten wir heute bereits sinnvoll einen KI Agenten in die IT Systemlandschaft einbinden? Unser Business Partner Scheer PAS spricht als Anbieter einer Process iPaaS Plattform mit hunderten Unternehmen jedes Jahr über IT-Integration. In dieser Online-Session besprechen wir erste Reifegradmodelle zu KI, wo der deutsche Mittelstand sich befindet und wie wir die nächste Innovationsstufe erreichen. Wir teilen praktische Erfahrungen aus dem Marktumfeld und planen unsere nächsten Schritte in der Adaption von KI.

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Netherlands Oct 7, 2025 AB Members Physical dutch

Advisory Board Meeting

De Advisory Board van CIONET NL komt samen. We bespreken de planning voor 2025 en discussiëren over specifieke en door de board aangedragen onderwerpen.

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Spain Oct 8, 2025 Country Members Physical spanish

DATA Quest 2025

En un mundo cada vez más acelerado y competitivo, la gestión y el análisis de datos ya no son suficientes. Las grandes compañías deben avanzar hacia un enfoque basado en eventos, impulsado por la automatización y la analítica predictiva, para anticipar cambios, prevenir riesgos y capitalizar oportunidades.

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Belgium Oct 9, 2025 Country Members Physical english

Belgium's Got Talent '25 - CIONET Belgium: Community Event

Today’s IT world moves faster than ever. New tools, new ways of working, constant updates!  The real challenge? Making sure your people stay in the loop, up to speed, and ready to move. That’s why this year’s edition of Belgium’s Got Digital Talent is all about mastering knowledge flow, how to share the right know-how with the right people, at the right time. No more teams working in silos. No more vital info getting lost.We’re diving into practical ways to keep your teams smart, agile, and aligned. Whether you're leading an IT team, shaping digital strategy, or hiring tech talent, this event will give you the ideas, tools, and energy to turn fast change into a competitive edge.

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Netherlands Oct 9, 2025 Invitation Only Physical dutch

Cognizant CIO Vision Dinner: Gen AI & Smart Industry

CIO Vision Dinner: GenAI & Smart Industry – Van Predictive naar Proactief

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UK Oct 9, 2025 Country Members Physical english

Mastering Digital Sovereignty: From the Network to the Data

Join us on the evening of 9th October for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.

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Recent Cases

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Lufthansa Technik AG B2B integration engaging customers wherever they are

Lufthansa Technik AG is the leading global provider of aircraft maintenance, repair and operations (MRO) as well as modifications for the aviation industry. The Lufthansa Technik Group provides a complete portfolio of aircraft technology services to around 800 customers all over the world.

Challenge
Challenges
  • Growing competitive, cost, and performance pressure in the MRO segment
  • Heavy system load due to a large number of partners in a global environment
  • Strict requirements for security and efficiency
  • Need for a secure, high-performance integration platform that conforms with standards

Outcomes
Outcomes
  • Fast integration of more than 400 interfaces and 200 premium customers
  • 45,000 transactions per day
  • Manual processes reduced from 27 percent to 8 percent
  • 50 percent of material requests run through B2B platform
  • Improved customer journey through decoupling of applications and availability of new services

Solution
Solution

 

 

As the global market leader, Lufthansa Technik AG has to manage a wide variety of international customers and partners as well as their MRO requirements. With the help of the webMethods hybrid integration platform, the company successfully does that quickly, efficiently, and securely. As part of the company's digitalization strategy, the Group uses webMethods as the basis for an ecosystem among partners who work together to reduce costs, save energy, and increase their added value.

Customer orientation with the crane: a standardized integration platform for all requirements

Lufthansa Technik AG is a strong backbone for the parent company and its brand. The specialized MRO company ensures that Lufthansa can keep its service promise of quality, reliability, and innovation. Its portfolio includes the maintenance, repair, overhaul, modification, and retrofitting of aircraft components for large commercial, private, and government aircraft. To deliver those services, the company deploys cutting-edge technologies and innovative repair processes, some of which were developed in-house. In short: Lufthansa Technik AG covers the entire process chain with its services for the MRO business—for its own airline, of course, as well as for Airbus and many other customers around the globe.

In times of a pandemic and resource shortages, the company not only has to defend its market leadership against growing competition—it has to understand how to sustain it over the long term. In addition to cost savings and customer orientation, the security of the systems and availability of materials are also key pillars for overcoming current and future challenges. Lufthansa Technik AG is supported by many partners in these efforts, including Software AG. The company deploys Software AG's webMethods solution as a standardized platform for its numerous interfaces to engage its customers all over the world wherever they are.

A direct line to its customers

webMethods gives Lufthansa Technik AG a direct line to its customers. "Our goal was to curb the proliferation of interfaces to our nearly 800 customers and suppliers," explains Munderloh. The company wanted to deploy a single standardized process, namely webMethods, to avoid the operating costs for several, heterogenous environments. Only internal applications communicate via the middleware with the company’s partners and customers outside. It's how invoices are sent, data and documentation are shared between departments and applications, and material, delivery times, and availabilities are queried—under the strictest security standards and with maximum transparency. Overall, Lufthansa Technik AG was able to reduce its manual processes from 27 percent to 8 percent, and with 45,000 transactions per day, more than half of the material requests run through the B2B platform.

AMOS use case: a separate integration environment prevents overload

After an initial B2B integration environment, the company added a second environment in 2021 to absorb the process load from AMOS (aircraft MRO software solution) and integrate new interfaces. "Material requests and aircraft data from all over the world come into our system through the bundled external platform. It's used to derive analyses, capture replacement parts, and manage maintenance. But the anticipated load was too great and could have impacted existing customer and supplier connections," states Munderloh. "To avoid that, we successfully implemented a second integration platform with webMethods," he sums up.

Cloud as the long-term goal for even greater efficiency and sustainability

Lufthansa Technik AG succeeded in standardizing its systems and separating the applications from its requesters—resulting in more efficient management, improved security, and clearer customer orientation. To deliver more services to its B2B customers, the company plans to use webMethods in the cloud environment in the long term. Reducing the hardware infrastructure enables greater cost savings and improved sustainability. What's more, the line to customer requirements is getting shorter all the time: Integration via the cloud creates an ecosystem that turns customers into partners and enables everyone involved to work together to increase their added value and sustainability.

Partners

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

Share

stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

Maximise

your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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