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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Germany Aug 27, 2025 Country Members Virtual german
Die neuen geo-politischen Veränderungen und unvorhergesehene wirtschaftliche Anforderungen stellen Digital Leader vor neue Herausforderungen. Immer öfter wird in den Vorstandsetagen die Frage gestellt, wie der (IT) Betrieb sicher und ungestört weiter funktionieren kann, wenn regionale Rechenzentren und Infrastrukturen plötzlich nicht mehr verfügbar oder nur teilweise noch einsatzbereit sind. Der CIO muss für diese neue Welt resiliente Strategien parat haben, die für Business Continuity in bisher nicht vorstellbaren politischen und wirtschaftlichen Szenarien ermöglichen.
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Belgium Aug 28, 2025 Country Members Physical english
With the theme “The Power of Connection,” we’re embracing the essence of meaningful connections within IT and beyond. To honour our tradition, expect an unforgettable evening featuring keynote presentations, open bars, a summer BBQ, and a special experience designed to bring our vibrant community together.
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Belgium Aug 28, 2025 Country Members Physical english
A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.
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Belgium Sep 13, 2025 All Members Physical english
Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!
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Germany Sep 17, 2025 Country Members Physical german
Cybersecurity ist längst kein reines IT-Thema mehr – sie betrifft das gesamte Unternehmen. Doch während die Bedrohungslage zunimmt, geraten viele Security-Verantwortliche an ihre Belastungsgrenzen: zwischen 24/7-Verantwortung, wachsenden Anforderungen und dem ständigen Innovationsdruck.
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Lufthansa Technik AG B2B integration engaging customers wherever they are
Lufthansa Technik AG is the leading global provider of aircraft maintenance, repair and operations (MRO) as well as modifications for the aviation industry. The Lufthansa Technik Group provides a complete portfolio of aircraft technology services to around 800 customers all over the world.
Challenges
Outcomes
Solution
As the global market leader, Lufthansa Technik AG has to manage a wide variety of international customers and partners as well as their MRO requirements. With the help of the webMethods hybrid integration platform, the company successfully does that quickly, efficiently, and securely. As part of the company's digitalization strategy, the Group uses webMethods as the basis for an ecosystem among partners who work together to reduce costs, save energy, and increase their added value.
Lufthansa Technik AG is a strong backbone for the parent company and its brand. The specialized MRO company ensures that Lufthansa can keep its service promise of quality, reliability, and innovation. Its portfolio includes the maintenance, repair, overhaul, modification, and retrofitting of aircraft components for large commercial, private, and government aircraft. To deliver those services, the company deploys cutting-edge technologies and innovative repair processes, some of which were developed in-house. In short: Lufthansa Technik AG covers the entire process chain with its services for the MRO business—for its own airline, of course, as well as for Airbus and many other customers around the globe.
In times of a pandemic and resource shortages, the company not only has to defend its market leadership against growing competition—it has to understand how to sustain it over the long term. In addition to cost savings and customer orientation, the security of the systems and availability of materials are also key pillars for overcoming current and future challenges. Lufthansa Technik AG is supported by many partners in these efforts, including Software AG. The company deploys Software AG's webMethods solution as a standardized platform for its numerous interfaces to engage its customers all over the world wherever they are.
webMethods gives Lufthansa Technik AG a direct line to its customers. "Our goal was to curb the proliferation of interfaces to our nearly 800 customers and suppliers," explains Munderloh. The company wanted to deploy a single standardized process, namely webMethods, to avoid the operating costs for several, heterogenous environments. Only internal applications communicate via the middleware with the company’s partners and customers outside. It's how invoices are sent, data and documentation are shared between departments and applications, and material, delivery times, and availabilities are queried—under the strictest security standards and with maximum transparency. Overall, Lufthansa Technik AG was able to reduce its manual processes from 27 percent to 8 percent, and with 45,000 transactions per day, more than half of the material requests run through the B2B platform.
After an initial B2B integration environment, the company added a second environment in 2021 to absorb the process load from AMOS (aircraft MRO software solution) and integrate new interfaces. "Material requests and aircraft data from all over the world come into our system through the bundled external platform. It's used to derive analyses, capture replacement parts, and manage maintenance. But the anticipated load was too great and could have impacted existing customer and supplier connections," states Munderloh. "To avoid that, we successfully implemented a second integration platform with webMethods," he sums up.
Lufthansa Technik AG succeeded in standardizing its systems and separating the applications from its requesters—resulting in more efficient management, improved security, and clearer customer orientation. To deliver more services to its B2B customers, the company plans to use webMethods in the cloud environment in the long term. Reducing the hardware infrastructure enables greater cost savings and improved sustainability. What's more, the line to customer requirements is getting shorter all the time: Integration via the cloud creates an ecosystem that turns customers into partners and enables everyone involved to work together to increase their added value and sustainability.
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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