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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Aug 27, 2025 Country Members Virtual german

Online: Wine Tasting - Unified Operations & Security

Die neuen geo-politischen Veränderungen und unvorhergesehene wirtschaftliche Anforderungen stellen Digital Leader vor neue Herausforderungen. Immer öfter wird in den Vorstandsetagen die Frage gestellt, wie der (IT) Betrieb sicher und ungestört weiter funktionieren kann, wenn regionale Rechenzentren und Infrastrukturen plötzlich nicht mehr verfügbar oder nur teilweise noch einsatzbereit sind. Der CIO muss für diese neue Welt resiliente Strategien parat haben, die für Business Continuity in bisher nicht vorstellbaren politischen und wirtschaftlichen Szenarien ermöglichen.

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Belgium Aug 28, 2025 Country Members Physical english

Summer Festival - Advisory Board

With the theme “The Power of Connection,” we’re embracing the essence of meaningful connections within IT and beyond. To honour our tradition, expect an unforgettable evening featuring keynote presentations, open bars, a summer BBQ, and a special experience designed to bring our vibrant community together.

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Belgium Aug 28, 2025 Country Members Physical english

20 Years CIONET - CIONET Belgium: Summer Festival

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.

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Poland Aug 28, 2025 Country Members Physical Polish

SUMMER MIXER

SUMMER MIXER

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Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

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Belgium Sep 13, 2025 All Members Physical english

CIONET Cycling Event

Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!

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Recent Cases

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Toyota’s 10-Year Journey for a Faster and More Efficient App Dev Strategy

Toyota Motor Corporation is one of the world's leading automakers. The company adopted OutSystems in 2014 to modernize legacy systems. Starting with small-scale departmental applications, Toyota slowly expanded the use of OutSystems. By 2020, OutSystems has become one of the basic IT tools in the Toyota Group.

Challenge

Digital transformation is changing what people expect from a car manufacturer

At a significant turning point described as a once-in-a-century event, Toyota is moving at full-speed in its transformation from being a car manufacturer to becoming a mobility company.

“In the 10 years since its introduction, OutSystems has become the obvious choice for development projects within the Toyota Group. We feel that the speed and quality of delivery have improved, and user satisfaction has also increased.” - Atsushi InagakiGeneral Manager IT BPR Promotion Div. , Information Systems Group

"I feel that the value people seek in this product we call 'cars' has undergone significant changes," says Toshiyuki Hibi, Chief Officer of the Information Systems Group at Toyota.
"We've transitioned from an era where there was inherent value in owning a car, to an era where cars are perceived as a means to enjoy the value created through the experience of mobility. What people want in a car is also changing."

One of the factors accelerating this change in values is the rapid development of digital technology. This wave of digital transformation (or "DX" for short), which seeks to leverage the latest technologies to change the world for the better, poses an important challenge of how to effectively respond. Toyota recognizes this initiative as one of its crucial business challenges.

“While skillfully leveraging digital solutions as a tool, we're thinking about what kind of transformation we can bring to the automotive industry and to society as a whole through cars. What new value can we create? We're striving to build the infrastructure required for considering and implementing such changes.” - Toshiyuki HibiChief Officer, Information System Group Toyota Motor Corporation

Solution

Implementing a productive and flexible IT environment free from legacy development

The Toyota Group, with Toyota Motor Corporation at its core, adopted OutSystems to tackle projects that are essential for pursuing digital transformation. Toyota launched its proof-of-concept activities in 2014.

Atsushi Inagaki, General Manager of DX Promotion Division at Toyota Motor Corporation and one of the key figures in the implementation of OutSystems, expressed the following at the time. "I felt that my mission was to establish a framework that allows us to swiftly modernize our legacy systems and enact digital reforms in the surrounding areas."

Inagaki's initial mission was to modernize large-scale legacy systems, including long-standing applications used at Toyota, such as parts catalogs.

"We were seeing warning signs of the decline of the labor force in Japan. In particular, the shortage of IT talent was said to become an increasingly serious issue on a global scale,” Inagaki explained. “In addition to modernizing our legacy systems, we wanted to create an environment that could adapt to changes in the future labor environment using IT solutions. We were looking for the tools that could achieve this."

Toyota evaluated various products to establish such an environment, including what were then referred to as "ultra-high-speed development tools." OutSystems was one of the leading candidates.

Inagaki described: "Toyota's legacy systems use a variety of programming languages, including PL/I and COBOL. The engineers who are adept at these languages will soon reach retirement age. We wanted to create a world where these engineers could easily adapt to new environments at a low learning cost, and where even those with limited knowledge and experience could easily comprehend the framework and create systems. OutSystems, which allows us to build a variety of applications based on a visual environment, was exactly what we needed."

Inagaki also valued OutSystems for its ability to allow for flexible and high-quality post-release system improvements by incorporating user feedback. Inagaki explained that what users want out of a system like this is a product that is "fast, reasonably priced, and efficient." In this context, "fast" means shorter development periods, "reasonably priced" means reduced development costs, and "efficient" means high-quality deliverables.

"In addition to these requirements, as a global company, we also had to consider the scalability of a tool like this when looking to expand the scope to overseas locations. We determined that OutSystems aligns exceedingly well with our criteria." - Atsushi InagakiGeneral Manager IT BPR Promotion Div. , Information Systems Group

Prior to the full-scale implementation of OutSystems, Inagaki personally visited the company’s headquarters in Portugal. The main reason for this visit was to learn the corporate culture and the thoughts of the people involved in the development. After meeting with OutSystems executives and engineers, Inagaki was thoroughly convinced that this was the right choice.
 
Results

Setting up a low-code Center of Excellence at Toyota Group

Toyota's first full-fledged use case with OutSystems was a relatively small application used in the User Department, called the "Sheet Metal System." Development work with OutSystems achieved approximately a 30% reduction in work hours compared to conventional development methods.

Building on the successful results of this project, Toyota began to accelerate the full-scale deployment of OutSystems. The scope of application was gradually expanded, starting with the migration of a system for managing the production of procured parts.

"Initially, there was some resistance from engineers who complained that they can't work with a tool like this,” Inagaki explained. “Incidentally, around the same time, Toyota was starting to work on activities aimed at improving development productivity and reducing lead times, and OutSystems was introduced as a tool for these efforts. This marked the beginning, as more and more teams started to show interest in OutSystems for their projects. This trend extended beyond the engineering IT domain to include corporate IT.”

toyota-figure-1

Regarding the deployment of OutSystems, Inagaki said, "If your goal is to improve development productivity, then give OutSystems a try. If there's anything you don't understand, the in-house help desk will answer your questions anytime." He also explained that this has not changed significantly since Toyota introduced OutSystems. However, as more projects continued to demonstrate positive results, the amount of interest in OutSystems also grew. This led to the need for a more robust help desk and better training for development personnel.

"For a while after introducing the tool, our main problem was that there were very few engineers who could actually use OutSystems. I remember struggling with educating engineers and figuring out how to create a standard system to increase productivity using OutSystems," Inagaki recalled.

Toyota Motor Corporation, in collaboration with Toyota Systems and partner companies, has made efforts to simultaneously strengthen the help desk framework, accumulate and disseminate case studies and practical know-how, and organize common components used in development. By 2020, the scope of implementation of OutSystems had expanded to cover the entire Toyota Group, and the system that was established is now functioning as a Center of Excellence (CoE).

"As the scope of use expands and scales throughout the entire group, the demand for the use of OutSystems grows not only for direct users, but also for development partners,” said Inagaki. “To meet this demand, we need to build a framework that allows our partners who aren't as familiar with OutSystems to have an accurate understanding of the tool and to create applications that adhere to the group's standards. To achieve this, we've organized a consortium to facilitate close communication among stakeholders, and made efforts to strengthen the capacity of the help desk and the CoE in collaboration with Toyota Systems and partner companies."

toyota-figure-2

The information exchanges and technology sharing for improving development productivity with OutSystems are not limited to employees of Toyota Motor Corporation, Toyota Systems, and others in the Toyota Group. It also includes partner companies. There is also an ongoing initiative to create educational programs that involve accepting temporary transfers from partner companies to train their employees.

Furthermore, within the Toyota Group, in addition to the traditional waterfall model of development, there has been a gradual shift toward the more compatible Agile approach since the company introduced OutSystems.

To achieve results in an Agile development, it is essential to not only use suitable tools, but also to undergo a shift in mindset among team members regarding team composition and system development. Yuki Matsunaga, Group Manager of the Business Innovation Support department in the DX BPR promotion division of Toyota Motor Corporation, is one of the leaders working on enacting these changes. Matsunaga has been trained in Scrum and is currently serving as a Scrum Master for an Agile development project in the Corporate Department.

“In my experience in system development, I wasn't particularly fond of the waterfall approach, which often felt like a one-sided transaction where the user leaves everything up to the developers. In Agile, there's more of an equal relationship between users and developers. Along the development process, we verify that what we're building is actually valuable to users. I feel strongly that OutSystems is an excellent development foundation for facilitating this kind of framework, and I feel that our efforts to incorporate its use company-wide have been a major turning point for us.” - Yuki MatsunagaGroup Manager Business Management Support Gr. Business Innovation Support Dept. IT BPR Promotion Div. , Information Systems Group

As of October 2023, 23 companies in the Toyota Group have begun using OutSystems, both in Japan and overseas offices. Particularly at Toyota Motor Corporation, it is used in over 70 projects across various business domains. Utilization extends beyond legacy modernization, including front-end development to connect legacy systems with users.

In the span of nearly 10 years since OutSystems was first introduced, a wealth of practical know-how has been accumulated through many projects. At the same time, organizational support structures for systematic utilization through proof-of-concept activities and consortiums have also begun to form. Looking back at these efforts, Inagaki reflects, "I feel that OutSystems has finally become everyone's go-to tool within the organization."

This initiative is planned to be further strengthened in the future. Establishing evaluation indicators for projects adopting OutSystems, as well as strengthening the operational and maintenance structure utilizing the features of OutSystems as a platform, are among the immediate areas of focus.

"There's also been a recent movement to promote a shift toward the cloud wherever possible. We think there's a feasible direction we can take in utilizing the cloud for infrastructure, while leveraging OutSystems as the development and execution environment to avoid lock-in by cloud vendors", explained Inagaki.

OutSystems is becoming one of the essential tools in driving digital transformation within the Toyota Group. Inagaki, who has been leading the efforts since the initial introduction, concluded:

“I would like to see OutSystems approach the issues Japan is currently facing, such as a declining workforce and a shortage of IT talent, from the perspective of improving development productivity. While technologies like generative AI have been gaining attention in recent years, incorporating such technologies into OutSystems could potentially create a world where even beginners with limited programming language skills can implement applications in a short period. With a focus on how the latest technologies can contribute to improving development productivity, I look forward to seeing your continued excellence in product development in the future.” - Atsushi InagakiGeneral Manager IT BPR Promotion Div. , Information Systems Group

Technologies

Outsystems

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
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Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
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Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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your potential. Realise your ambitions.

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You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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