After graduating as a civil engineer in Computer Science, Carl Tilkin joined the former Kredietbank and started his career in a data security function. In the years to come he was attributed several responsibilities both in infrastructure and application development. In 1995, he became a member of the senior management team and was in charge of all Kredietbank’s system engineers. After two years he became responsible for Kredietbank’s datacenter.
In 1998 Kredietbank, Cera and ABB merged to become KBC. Carl was appointed general manager for ICT development in the new group. At that time Y2K, Euro and the merger were the top priorities. In 2001 the ICT development of the insurance company was added and, beginning 2002, Carl became the CIO in charge of the whole of ICT – production, infrastructure and development.
In addition, on 1 May 2006, Carl became responsible for the ICT departments in the Central European entities, with the mission to create a ‘shared service center’ for the KBC group. The consolidated ICT budget of KBC Group amounts to more than 750 mln. Euro and employed more than 4400 FTE of which 400 in Chennai, India.
Carl has a special interest in middleware, component-based design, change management and process-oriented views on ICT. His major concerns today are controlling ICT costs and their evolution together with aligning business and ICT. In recent years, subsequent implementations to organize these matters have been conducted in KBC.
On 1 October 2011 Carl joined the Cronos Group, a large Belgian system integrator. In this position, he focussed on strategy, business development, infrastructure and cloud computing.
On 2 May 2012, Carl started as CIO of the Acerta group, a leading HR services provider in Belgium. Acerta specialises in offering advice on all HR-related matters and in the digitalisation and organisation of administrative processes concerning payroll management, social security, child benefit and branch formalities.
Currently Acerta is investing in a large ICT renewal program to support its strategy.
– Infrastructure and data center
– Business ICT Governance
– Software factoring
– IT architecture
– Service management
– Creating highly motivated teams
– Business models for the cloud