<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2528533714139722&amp;ev=PageView&amp;noscript=1">
New call-to-action
https://4295993.fs1.hubspotusercontent-na1.net/hubfs/4295993/INT_CIONET-International/VIDEO/CIONET_HM.mp4
CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
Banner

Germany Aug 27, 2025 Country Members Virtual german

Online: Wine Tasting - Unified Operations & Security

Die neuen geo-politischen Veränderungen und unvorhergesehene wirtschaftliche Anforderungen stellen Digital Leader vor neue Herausforderungen. Immer öfter wird in den Vorstandsetagen die Frage gestellt, wie der (IT) Betrieb sicher und ungestört weiter funktionieren kann, wenn regionale Rechenzentren und Infrastrukturen plötzlich nicht mehr verfügbar oder nur teilweise noch einsatzbereit sind. Der CIO muss für diese neue Welt resiliente Strategien parat haben, die für Business Continuity in bisher nicht vorstellbaren politischen und wirtschaftlichen Szenarien ermöglichen.

Read More
Banner

Belgium Aug 28, 2025 Country Members Physical english

Summer Festival - Advisory Board

With the theme “The Power of Connection,” we’re embracing the essence of meaningful connections within IT and beyond. To honour our tradition, expect an unforgettable evening featuring keynote presentations, open bars, a summer BBQ, and a special experience designed to bring our vibrant community together.

Read More
Banner

Belgium Aug 28, 2025 Country Members Physical english

20 Years CIONET - CIONET Belgium: Summer Festival

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.

Read More
Banner

Poland Aug 28, 2025 Country Members Physical Polish

SUMMER MIXER

SUMMER MIXER

Read More
Banner

Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

Read More
Banner

Belgium Sep 13, 2025 All Members Physical english

CIONET Cycling Event

Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!

Read More

Recent Cases

Please Log In with your CIONET account first

MERGE increases operational efficiency and innovation with Jasper

MERGE has proven AI frees up time to focus on strategic thinking and creative ideation. Jasper empowers them to work smarter, faster, and more efficiently, ultimately driving better results for their clients.

“This isn't just about staying relevant in a rapidly evolving industry; it's about leading the way. It's about being progressive, proactive, and prepared for the future. With AI, we are not just keeping pace with change; we are driving it.”


Mark Wollney
SVP of Operations
 
 
 

Rising to the Challenge: Harnessing AI With a Human Touch

As a revolutionary marketing and technology agency, MERGE was quick to see an opportunity to enhance its workflow using generative AI. Leading this digital charge was Mark Wollney, the Senior Vice President of Operations. To stay competitive in the changing marketing landscape, MERGE adopted AI as a supporting tool to empower creativity and productivity and deliver accelerated value to its clients.

 

Implementing Jasper and Developing Use Cases

The initial task was to single out the departments that could gain the most from the AI integration. The journey started with the launch of a pilot program involving initial testers from the writing, studio, and strategy teams. 

Early results showed that employees across the board were empowered with more time back in their day, enhancing their productivity. As word spread about Jasper’s capabilities, it became clear that the potential went well beyond these teams and could impact the entire org. 

MERGE shifted its focus to implementing and developing AI use cases tailored to address key challenges for CMOs, including enhancing customer experiences, refining content creation and personalization, analyzing market trends, and optimizing operations for better decision-making and growth acceleration. 

 

Leading with an AI Council

MERGE assembled six groups of Jasper super-users across 20 different job functions to perform AI discovery on its primary platform. Jasper fits within a diversified technology strategy that includes multiple tools and approaches. The AI Council meets bi-weekly to record new use cases, propose innovative ideas, and discuss the strengths and limitations of AI systems, encompassing emerging trends in AI evolution.

Monthly, the council discusses potential AI use cases, sharing adopted ones within the organization and eventually with clients. Beyond these meetings, employees regularly share best practices in a group Slack channel as AI evolves daily. Simultaneously, they bring creative AI ideas to their Jasper partners, who then filter the most innovative solutions and workflows back to the Council. The AI Council also oversees the establishment of tool governance and requirements, aligning with their commitment to accountability and ethical practices.

 

Transforming Workflows and Team Dynamics

MERGE’s bottoms-up approach to adoption is becoming a best practice across industries. They encouraged each user to identify their own challenges and explore how Jasper could address them. As Mark put it, “We’re not just integrating AI into our existing workflows. We’re exploring AI’s capabilities to define entirely new ones.”

Employees from different departments readily took up the tool, discovering new ways AI could make their work more productive and strategic. MERGE saw immediate value:

  • Time-savings: Jasper saved each team member an average of 1-4 hours per week, freeing up time for strategic and creative pursuits. “While AI isn't the source of original concepts, it significantly amplifies the human ability to generate fresh ideas with greater velocity.” - Mark Wollney
  • Employee upskilling: Employees found more opportunities to learn and upgrade their skills, enhancing individual knowledge.
  • Cross-functional collaboration: The team’s Jasper usage broke down departmental silos and kicked off a wave of collaborative innovation.
  • Culture transformation: The integration of AI sparked enthusiasm and engagement among the employees, resulting in a more dynamic culture.
  • Competitive edge: By leveraging AI to empower their employees, MERGE carved out a strategic advantage in the industry.

Mark's goal was to enable employees to focus their energies on high-impact, strategic work rather than repetitive routine tasks. The team saw a significant decrease in time spent on tasks like research, content creation, and responding to RFPs (Requests for Proposals) with Jasper’s Brand Voice and Google Search integration. 

The AI-enabled employees at MERGE continued to share their Jasper experiences and insights via internal communication channels and developed a renewed culture of cross-functional collaboration and continuous learning. 

 

Staying Ahead of the Curve: The Role of AI at MERGE

Through their findings, MERGE has proven AI frees up time to focus on strategic thinking and creative ideation. It empowers them to work smarter, faster, and more efficiently, ultimately driving better results for their clients. Following the pilot's triumphant success, MERGE aims to integrate 50 more daily users and inspire other department leaders to tap into the power of Jasper.

MERGE is positioning itself at the forefront of technological innovation. They are committed to exploring and implementing AI solutions that drive growth, improve performance, and deliver exceptional value to their clients.

Wollney summarizes their approach to AI by stating “This isn't just about staying relevant in a rapidly evolving industry; it's about leading the way. It's about being progressive, proactive, and prepared for the future. With AI, we are not just keeping pace with change; we are driving it.”

 

 


MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, and Nationwide. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City, and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.

Headquarters: Chicago, Illinois

Company Size: Enterprise (200+ employees)

Industry: Agency

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
Banner

Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

Banner

Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

Banner

Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

Banner

José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

Banner

Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

Banner

CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
Banner
Get your copy

Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

Banner
Get your copy

HDS - From Hype to Reality Navigating the Challenges of GenAI

Banner
Get your copy

Integration In An Era Of AI: Challenges And Opportunities

Join over 10.000 digital leaders worldwide

in our exclusive CIO community

Latest CIONET News

Join your local CIONET community

Discover the CIONET app

Staying ahead of trends and connecting with other CIOs was never easier.

In our new app, our members connect with other digital leaders from around the world to find better solutions to their challenges.

Connect with digital leaders like you

Share ideas, best practices, and new resources

Experience inspiring and thought-provoking content and conversations you can’t find anywhere else

Make better, more well-informed decisions about the topics that are most important to you

Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

Connect

with digital leaders who share your interests, who face the same challenges, who care about the same topics.

Share

stories, experiences, and ideas around our shared mission.

Learn

from our exclusive events, publications and research.

Find

inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

Grow

and make better, more well-informed decisions on how to lead your digital business.

Maximise

your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

Contact us

Would you like to know more about CIONET, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!