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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Germany Aug 27, 2025 Country Members Virtual german
Die neuen geo-politischen Veränderungen und unvorhergesehene wirtschaftliche Anforderungen stellen Digital Leader vor neue Herausforderungen. Immer öfter wird in den Vorstandsetagen die Frage gestellt, wie der (IT) Betrieb sicher und ungestört weiter funktionieren kann, wenn regionale Rechenzentren und Infrastrukturen plötzlich nicht mehr verfügbar oder nur teilweise noch einsatzbereit sind. Der CIO muss für diese neue Welt resiliente Strategien parat haben, die für Business Continuity in bisher nicht vorstellbaren politischen und wirtschaftlichen Szenarien ermöglichen.
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Belgium Aug 28, 2025 Country Members Physical english
With the theme “The Power of Connection,” we’re embracing the essence of meaningful connections within IT and beyond. To honour our tradition, expect an unforgettable evening featuring keynote presentations, open bars, a summer BBQ, and a special experience designed to bring our vibrant community together.
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Belgium Aug 28, 2025 Country Members Physical english
A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.
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Germany Sep 9, 2025 Country Members Physical german
Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht
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Belgium Sep 13, 2025 All Members Physical english
Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!
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Using IBM watsonx Orchestrate to improve employee and customer happiness
Avid Solutions reduced the number of errors that occur in their project management processes by 10%.
Avid Solutions is a research and development firm with a bold mission to revolutionize food production and sustainable agriculture by helping government agencies establish self-sustaining agricultural systems both terrestrial and in space. Its services include conducting initial crop growth experiments, scaling up agricultural systems, establishing supply chains and developing transportation systems.
The firm’s team of experts are laser-focused on identifying and implementing solutions that support the development of sustainable food production systems both terrestrial and in space. But there are also the day-to-day logistics of operating a consultancy to consider. “Customer onboarding, project management and expense reporting are critical tasks for our business, but they are also time-consuming and error-prone,” explains Dr. Malcolm Adams, Chief Executive Officer, Avid Solutions.
We have also seen a number of qualitative benefits from Orchestrate. Our employees are more satisfied with their jobs because they are no longer bogged down by repetitive tasks. We have also seen an improvement in customer satisfaction because we are able to respond to customer inquiries more quickly and efficiently. ”
To help reduce errors and alleviate operational burdens, Dr. Adams and his team started using the IBM® watsonx™ Orchestrate solution to automate repetitive tasks undertaken by employees such as customer service representatives, project managers and accountants. The workstreams they have started optimizing include customer onboarding, project management and expense reporting. Watsonx Orchestrate has helped the team automate the many steps in these lengthy and error-prone processes that are critical to the business. “By automating tedious workstreams with Orchestrate, we are now able to free up our employees to focus on more strategic work and their own development, while also improving the overall efficiency of our operations,” adds Adams.
Document delivery and processing are some of the early use-cases Adams and his team at Avid Solutions have implemented. “For the document processing workstream, watsonx monitors emails as they come in. It looks for emails that have a specific set of criteria, like a subject line and document attached, and it will then send the document to a specific repository in our cloud-based filing system,” explains Adams. This use-case is just the beginning.
reduction in the time it takes to onboard new customers
reduction in errors caused by manual project management processes
Adams and his team have already observed meaningful improvements resulting from their implementation of watsonx Orchestrate. Not only have they reduced the number of errors that occur in their project management processes by 10%, but they have also reduced the time it takes to onboard new customers by 25%. “We have also seen a number of qualitative benefits from Orchestrate. Our employees are more satisfied with their jobs because they are no longer bogged down by repetitive tasks. We have also seen an improvement in customer satisfaction because we are able to respond to customer inquiries more quickly and efficiently,” notes Adams.
As they look ahead, the team’s goals for the watsonx Orchestrate implementation are to reduce the time it takes to onboard new customers by 50%, reduce the number of errors in their project management process by 20%, increase customer satisfaction by 10% and reduce employee turnover by 5%. “We believe that these goals are achievable, and we are committed to working with Orchestrate to achieve them,” adds Adams.
Avid Solutions (link resides outside of ibm.com) is a research and development firm with a bold mission to revolutionize food production and sustainable agriculture by helping government agencies establish self-sustaining agricultural systems both terrestrial and in space. The team includes a range of experts in aerospace engineering, agriculture, robotics and sustainability who can help government agencies develop and deploy sustainable food production systems in space.
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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