Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Belgium 9-9-25 Squad Only Physical english
As Belgium navigates the complexities of GDPR and various data sovereignty regulations, organizations across multiple industries face both challenges and opportunities in managing their data across borders. The quest for compliance often intersects with the need for business growth, raising questions about the balance between protection and progress. How can companies effectively own and safeguard their data while ensuring compliance without stifling innovation and expansion in a multi-industry landscape?
Read MorePoland 9-9-25 Invitation Only Virtual Polish
Utrzymanie talentów w organizacji IT ulokowanej na konkurencyjnym rynku pracy to nie lada zadanie. A jeśli do tego mówimy o organizacji z sektora publicznego? O swoich i swojej organizacji doświadczeniach, metodach i programach opowie Anna Wituła z CIRF. Będzie to jak zawsze okazja do dyskusji na temat różnych sposobów na utrzymanie talentów w firmie.
Read MoreBelgium 11-9-25 Squad Only Virtual english
You’ve built the portal. Added the chatbot. Rolled out self-service. But your support lines are still ringing. And your frontline teams are still improvising. If you want digital services to feel seamless, not just look polished, this session brings you back to where value is felt: at the frontline.
Read MorePoland 11-9-25 Invitation Only Virtual Polish
W fabrykach cyberbezpieczeństwo często zależy od podwykonawców – integratorów, dostawców systemów automatyki i firm serwisowych, które mają zaskakująco szeroki dostęp do infrastruktury OT. W tej prezentacji Igor Zbyryt z BZK pokaże, jak z perspektywy końcowego użytkownika i integratora wygląda współpraca z tymi firmami oraz jakie realne ryzyka to niesie – również w kontekście NIS2. Zamiast wyliczać różnice między IT a OT, skupi się na wspólnym mianowniku i tym, co trzeba zmienić w podejściu organizacji, żeby cyber w produkcji zaczęło działać.
Read MoreBelgium 13-9-25 All Members Physical english
Join us for a scenic ride along the route of the Brabantse Pijl!This ride is suitable for all levels of cyclists and doesn’t require advanced technical skills. We’ll start at de Zoete Waters, where parking is available, and head into the charming Brabant region. Along the way, we’ll tackle some of the area’s iconic climbs — including the legendary Moskesstraat, known for its cobbled character and history in pro cycling. Expect a relaxed, friendly atmosphere and beautiful views throughout. Whether you're training, exploring, or just riding for fun, you’re more than welcome to join!
Read MoreBelgium 16-9-25 Squad Only Physical english
The system works. That’s the problem. It’s old, complex, deeply integrated, and still running your most critical operations. Everyone agrees change is needed. But no one wants to be the one who breaks it. The stakes are too high.
Read MoreGermany Sep 9, 2025 Country Members Physical german
Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht
Read MoreBelgium Sep 13, 2025 All Members Physical english
Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!
Read MoreGermany Sep 17, 2025 Country Members Physical german
Cybersecurity ist längst kein reines IT-Thema mehr – sie betrifft das gesamte Unternehmen. Doch während die Bedrohungslage zunimmt, geraten viele Security-Verantwortliche an ihre Belastungsgrenzen: zwischen 24/7-Verantwortung, wachsenden Anforderungen und dem ständigen Innovationsdruck.
Read MoreGermany Sep 17, 2025 Country Members Physical german
IT-Betrieb und Cybersicherheit stehen heute unter extremem Druck: steigende Komplexität, wachsende regulatorische Anforderungen (NIS2, DORA, KRITIS), chronische Ressourcenknappheit – und gleichzeitig eine Bedrohungslage, die keine Verzögerungen duldet. Trotzdem agieren viele IT- und Security-Teams noch immer in Silos. Die Folge: ineffiziente Abläufe, Tool-Wildwuchs, langsame Reaktion auf Vorfälle und unklare Verantwortlichkeiten.
Read MoreGermany Sep 18, 2025 Country Members Virtual german
Nachhaltigkeit ist für CIOs nicht nur ein „Nice-to-have“, sondern eine strategische Priorität – sie beeinflusst direkt die finanzielle Performance, die operative Effizienz und die langfristige Wettbewerbsfähigkeit.
Read MoreBelgium Sep 18, 2025 Country Members Physical french
La dette technique est comparable à la négligence des réparations d'une maison. Ignorer un toit qui fuit peut faire gagner du temps aujourd'hui, mais cela pourrait conduire à l'effondrement du plafond plus tard. Pour remédier à la dette technique, il faut trouver et réparer ces fuites dès maintenant et mettre en place un plan d'entretien de la maison afin qu'elle soit prête pour les extensions futures. Pour résoudre ces problèmes, il faut définir des priorités stratégiques, communiquer clairement avec les parties prenantes et établir une feuille de route à long terme pour la modernisation. Cet événement se déroulera entièrement en français.
Read MoreGermany Sep 9, 2025 Country Members Physical german
Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht
Read MoreBelgium Sep 13, 2025 All Members Physical english
Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!
Read MoreGermany Sep 17, 2025 Country Members Physical german
Cybersecurity ist längst kein reines IT-Thema mehr – sie betrifft das gesamte Unternehmen. Doch während die Bedrohungslage zunimmt, geraten viele Security-Verantwortliche an ihre Belastungsgrenzen: zwischen 24/7-Verantwortung, wachsenden Anforderungen und dem ständigen Innovationsdruck.
Read MoreGermany Sep 17, 2025 Country Members Physical german
IT-Betrieb und Cybersicherheit stehen heute unter extremem Druck: steigende Komplexität, wachsende regulatorische Anforderungen (NIS2, DORA, KRITIS), chronische Ressourcenknappheit – und gleichzeitig eine Bedrohungslage, die keine Verzögerungen duldet. Trotzdem agieren viele IT- und Security-Teams noch immer in Silos. Die Folge: ineffiziente Abläufe, Tool-Wildwuchs, langsame Reaktion auf Vorfälle und unklare Verantwortlichkeiten.
Read MoreGermany Sep 18, 2025 Country Members Virtual german
Nachhaltigkeit ist für CIOs nicht nur ein „Nice-to-have“, sondern eine strategische Priorität – sie beeinflusst direkt die finanzielle Performance, die operative Effizienz und die langfristige Wettbewerbsfähigkeit.
Read MoreBelgium Sep 18, 2025 Country Members Physical french
La dette technique est comparable à la négligence des réparations d'une maison. Ignorer un toit qui fuit peut faire gagner du temps aujourd'hui, mais cela pourrait conduire à l'effondrement du plafond plus tard. Pour remédier à la dette technique, il faut trouver et réparer ces fuites dès maintenant et mettre en place un plan d'entretien de la maison afin qu'elle soit prête pour les extensions futures. Pour résoudre ces problèmes, il faut définir des priorités stratégiques, communiquer clairement avec les parties prenantes et établir une feuille de route à long terme pour la modernisation. Cet événement se déroulera entièrement en français.
Read MoreProtecting 182 million wireless customers from harm
AT&T, facing massive data challenges and legacy infrastructure limitations, transformed its operations using Databricks. By unifying data and AI, they created over 100 ML models to combat fraud, optimize dispatch, and improve customer experience.
AT&T had been operating their on-prem environment for years. While they were utilizing data analytics for different use cases, it became clear that they’d outgrown their legacy infrastructure as the types and amount of data expanded. Critical interventions in fraud detection and security required the participation of dozens of teams across different systems to first acquire fraud insight data, and then feed that data to retail, call center, and online systems for alerting and notification. The process was protracted, inefficient, resource-heavy and expensive. More importantly, it was reactive instead of proactive. The rule-based technology used to detect fraud made it difficult to stay ahead of bad actors, especially with the growing number of sophisticated fraud attempts plaguing both customers and their own business.
Similar to fraud detection, AT&T also struggled to gain the real-time insights and automation necessary to optimize dispatch. On their legacy system, AT&T could not unify data points to match a technician’s troubleshooting skills to the customer issue and location. Each unsuccessful attempt to solve an issue increased operational costs while impacting customer experience.
Kate Hopkins, Vice President of AT&T, says, “We wanted to take care of these things automatically. How can we stop robocalling and robotexting? How can we match a tech with the right skills to solve a problem, while also taking into account traffic and weather to predict when they’ll arrive at the house? We couldn’t answer these questions on-prem. It was clear that we had largely tapped the technology that was available to us.”
AT&T is using data and AI to deliver predictive solutions that protect its customers from fraud. Moving from an on-premises architecture to a cloud-based lakehouse allows AT&T to take in all kinds of data, standardize it and then run ML models that drive fraud alerts in real time.
AT&T chose to migrate to the Databricks Data Intelligence Platform because of the open nature of the software and their alignment with the Databricks roadmap. Kate explains, “Every company is moving workloads to the cloud to some extent, but we picked a bolder path. With tools like Databricks and Delta Lake we can get the benefits of the cloud faster. While the other carriers may be doing more lift and shift, we don’t think that’s a recipe for transformation. We’re going to the next level.”
To do so, AT&T first launched Databricks with their data science team. They pumped their on-premises data into Delta Lake, moved their workloads to the cloud, and created a Center of Excellence (CoE) with training and community support to expand adoption and data democratization going forward. Focusing on fraud detection as their first use case, the data science team was able to develop predictive solutions with unified data and AI, and seamless collaboration that stops fraud before it happens. Kate says, “We’re able to ingest huge amounts of structured and unstructured data coming from different systems, standardize it, and then build ML models that deliver alerts and recommendations that empower employees in our call centers, stores, and online.” Building on the positive experience of the data science team, Databricks is being introduced to the data science organizations in AT&T’s business units.
Since moving away from their rules-based fraud system and creating ML models for real-time, automatic fraud detection, AT&T has reduced fraud by up to 80% with over 100 fraud detection ML models in production. “Now that our fraud detection is real time, we can outwit fraudsters and stay ahead of their efforts in areas like fraudsters gaming the system, illegal unlocks, robocalls and robotexts, and identify theft,” says Hopkins.
Fraud detection is just one example of how AT&T can make an impact with scalable, democratized data access and AI on the Databricks Data Intelligence Platform. Moving forward, AT&T will continue to increase adoption for use cases benefiting dispatch, service reliability, quality of coverage, and sales growth. Their goal is to be completely off the AT&T on-prem data lake by 2023.
Looking forward, Hopkins says, “We still get a lot of business benefits from data analytics, but it doesn’t compare to the scale of benefits we can engender when we apply AI. We’re looking to continue that trend and accelerate it. We know that there’s a lot of potential and now we can realize it.”
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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Head of IT Germany and Regional Office Lead Munich, Microsoft
IT Director, IT Thinker
Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)
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