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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Aug 27, 2025 Country Members Virtual german

Online: Wine Tasting - Unified Operations & Security

Die neuen geo-politischen Veränderungen und unvorhergesehene wirtschaftliche Anforderungen stellen Digital Leader vor neue Herausforderungen. Immer öfter wird in den Vorstandsetagen die Frage gestellt, wie der (IT) Betrieb sicher und ungestört weiter funktionieren kann, wenn regionale Rechenzentren und Infrastrukturen plötzlich nicht mehr verfügbar oder nur teilweise noch einsatzbereit sind. Der CIO muss für diese neue Welt resiliente Strategien parat haben, die für Business Continuity in bisher nicht vorstellbaren politischen und wirtschaftlichen Szenarien ermöglichen.

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Belgium Aug 28, 2025 Country Members Physical english

Summer Festival - Advisory Board

With the theme “The Power of Connection,” we’re embracing the essence of meaningful connections within IT and beyond. To honour our tradition, expect an unforgettable evening featuring keynote presentations, open bars, a summer BBQ, and a special experience designed to bring our vibrant community together.

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Belgium Aug 28, 2025 Country Members Physical english

20 Years CIONET - CIONET Belgium: Summer Festival

A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.

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Poland Aug 28, 2025 Country Members Physical Polish

SUMMER MIXER

SUMMER MIXER

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Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

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Belgium Sep 13, 2025 All Members Physical english

CIONET Cycling Event

Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!

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Recent Cases

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Cementos Pacasmayo + IBM Services: Achieving operational excellence in the construction markets

As the construction industry in Peru booms, leading cement producer Cementos Pacasmayo wanted to offer value-added services to direct-sales customers. With IBM Services®, the company deployed SAP S/4HANA® on-premises and in IBM Cloud®, gaining operational excellence and insight to help drive strategic transformation, and reaching new markets.

Business challenge

Cementos Pacasmayo identified construction industry services as its next strategic opportunity. How could a company built on product sales move into the value-added services marketplace?

 
Transformation

With IBM Services, the company deployed SAP S/4HANA on‑premises and in the IBM Cloud, gaining operational excellence and insight to help drive strategic transformation, and reaching new markets.

 
Results
 

Ensures

customer satisfaction with reliable, punctual distribution
 
 

Increases

asset availability and overall equipment effectiveness (OEE)
 
 

Eliminates

inefficient spending with greater insight into inventory
 
 
 
 Business challenge story

Cementing deep client relationships

Peru’s construction industry is predicted to boom, with its value rising from USD 29 billion in 2018 to a potential USD 37 billion by 2023, driven largely by an extensive government infrastructure program. In this high-growth market, leading cement producer Cementos Pacasmayo decided to expand beyond product-based sales and offer value-added construction services.

Luis Miguel Soto, Chief Information Officer, Cementos Pacasmayo, explains the shift in strategy: “We’re happy with our place in the market—we’re industry leaders in northern Peru. But we realized that the most promising growth avenue for our future was in becoming a construction solution company: instead of selling cement through our distribution partners to construction companies, Cementos Pacasmayo can offer complete services, such as building roads and bridges, and many other concrete structures.

“By working directly with end-users, we would keep our finger on the pulse of the construction industry and build deep relationships with our clients, helping us to understand the market and tailor production to meet demand more closely.”

However, rather than selling to a settled group of distribution associates, this new business model would involve transactions with thousands of buyers.

As the company embarked on this new strategy, it rapidly became apparent that its existing ERP systems and infrastructure could not handle the complexity. For example, order processing times slowed, frequently delaying customer deliveries and potentially harming relationships.

As an additional consideration, Cementos Pacasmayo had relatively limited insight into maintenance inventory—the tools and instruments it used for the upkeep of the cement manufacturing equipment. Ordering new parts could be time‑consuming – sometimes taking weeks or even months if the company had to import a new part or tool from abroad.

To avoid costly periods of manufacturing downtime, employees would often order surplus equipment—itself an unnecessary expense that the company wanted to eliminate.

Luis Miguel Soto comments: “We wanted to provide our customers with the best possible products and services, while also boosting our own efficiency and cutting costs. We looked for a way to resolve our technical issues, improve our manufacturing performance, and enable our value-added services strategy.”

 

Cementos Pacasmayo infrastructure
 
The IBM HANA Impact Assessment helped us identify the business areas and processes that would need most work to adapt to SAP S/4HANA, which saved us significant time, cost and anxiety during the migration itself. 
Luis Miguel SotoChief Information OfficerCementos Pacasmayo
 
 
 Transformation story

Building a comprehensive service

As a long-term user of SAP ERP solutions, Cementos Pacasmayo chose to migrate to a comprehensive suite of SAP S/4HANA applications, including Finance, Sales, Controlling, Quality Management, Materials Management, Plant Maintenance, and Funds Management.

Luis Miguel Soto recalls: “SAP S/4HANA was the logical next step for us, as we’d recently migrated our SAP ERP applications to the SAP HANA® database. We were very impressed with the increased speed of the in-memory database, and we were confident that SAP S/4HANA applications would provide the performance and insight into our operations that would enable us to manage transactions and relationships with thousands of customers.”

Cementos Pacasmayo partnered with IBM Services to manage the migration, based on proven SAP S/4HANA expertise and on a history of successful digital transformation work.

The company worked with IBM to define the strategic roadmap for migration to SAP HANA technologies, originating with the migration to SAP Business Suite powered by SAP HANA, and ultimately leading to the S/4HANA project itself.

Luis Miguel Soto comments: “We selected IBM Services because we know that IBM offers deep experience of SAP S/4HANA migrations—which is a rarity in South America. Cementos Pacasmayo has been working in a highly effective and productive partnership with IBM Services for a long time, and we were very confident in their capabilities and their understanding of our business.

“Additionally, we knew that IBM Services could draw on global expertise and resources to solve any issues that might arise.”

IBM Services and Cementos Pacasmayo completed an IBM SAP HANA Impact Assessment, which reviews the business effects of a move to SAP S/4HANA, and defines the migration, implementation and transformation roadmap. The assessment identifies quick wins to be gained from implementing SAP S/4HANA, helping to accelerate project ROI.

The IBM Services team deployed assets such as SAP S/4HANA Conversion Best Practice, which provides a detailed step‑by‑step of the conversion processes.

The team also used SAP S/4HANA Conversion Process Flow as well as lessons learned, to optimize financial and operational processes, and maximize efficiency. Combined, these steps enabled four conversion cycles prior to the go-live to ensure smooth transition to SAP S/4HANA solutions.

Luis Miguel Soto adds: “The IBM HANA Impact Assessment was absolutely essential to success—I would recommend it to every company planning a migration to SAP S/4HANA.

“The IBM HANA Impact Assessment helped us identify the business areas and processes that would need most work to adapt to SAP S/4HANA, which saved us significant time, cost and anxiety during the migration itself.

“Cementos Pacasmayo was very happy with the way IBM Services managed the SAP S/4HANA transformation project.

“We already had an excellent partnership with the IBM team, and this has continued to grow and deepen during the program.”

 

Cementos Pacasmayo employee in hard hat inside a big pipe
 
The flexibility and cost-effectiveness of IBM Cloud for SAP Certified Infrastructure is very impressive. As our business and customer base continues to expand, we want the ability to scale SAP S/4HANA to reach new markets. 
Luis Miguel SotoChief Information OfficerCementos Pacasmayo
 
 Developing in the cloud

Cementos Pacasmayo elected to host its development, test and quality assurance SAP S/4HANA instances on IBM Cloud for SAP Certified Infrastructure, while deploying the SAP S/4HANA production environment to on-premises servers.

Luis Miguel Soto explains the decision: “We were very impressed with the flexibility and cost-effectiveness of IBM Cloud for SAP Certified Infrastructure. We wanted to gain the experience of runninag systems on the new platform before making the full transition with our production environment, and we are very pleased with what we see so far.

“It makes sense to work with IBM as our cloud partner—since IBM Services is our primary IT provider, being in IBM Cloud will ensure integrated capabilities across the entire IT landscape. The flexibility of IBM Cloud for SAP Certified Infrastructure is very impressive. As our business and customer base continues to expand, we want the ability to scale our SAP S/4HANA environment accordingly to reach new markets, and we look forward to migrating our production systems to gain the full benefits of IBM Cloud for SAP Certified Infrastructure in due course.”

Since IBM Services is our primary IT provider, being in IBM Cloud will ensure integrated capabilities across the entire IT landscape. 
Luis Miguel SotoChief Information OfficerCementos Pacasmayo
 
 
 Results story

Building for the future

Having worked with IBM Services to convert to SAP S/4HANA, Cementos Pacasmayo has gained the agility and operational insight to establish a solid framework for its new customer‑focused business model.

For example, customer satisfaction through reliable and punctual distribution is vital for Cementos Pacasmayo’s new way of doing business, and accelerated sales and distribution processes based on SAP S/4HANA ensure that buyers receive their orders on time.

Luis Miguel Soto continues: “With satisfied buyers, we can build up an extensive customer base that will enable us to track purchasing trends across the entire north Peru construction industry.

“Equipped with this market intelligence, we will be able to predict future demand and adjust production accordingly, to ensure that we can serve the industry with the right products and services to fuel continued growth and reinforce our market leadership.”

As well as deepening customer relationships, Cementos Pacasmayo’s SAP S/4HANA implementation with IBM Services provides the company with greater data visibility.

This capability drives efficiency gains, cost savings, and operational excellence, with new insight that will assist the strategic transformation in reaching new markets.

Luis Miguel Soto explains: “With SAP S/4HANA deployed by IBM Services, we plan on gaining insight into our supply chain management, so we can deliver critical maintenance parts and tools to teams on time. This will help us to avoid manufacturing breaks, eliminates the costs associated with ordering surplus equipment, and meets our delivery commitments to customers.”

Additionally, Cementos Pacasmayo has increased the speed and ease with which the accounting department can generate financial statements and run analysis. This provides senior management with a clear picture of the company’s finances at any given point and enables them to take more agile decisions—vital in the company’s current transitional period.

Cementos Pacasmayo is currently working with IBM Services to migrate manufacturing processes to SAP S/4HANA, which will further boost the integration and efficiency of operations, and enhance data visibility.

In future, the company plans to deploy SAP® Ariba® to help streamline its buyer and procurement processes. Cementos Pacasmayo is also evaluating the opportunities to introduce artificial intelligence (AI) solutions in several business areas, and is working with IBM Services and the IBM Watson® platform.

Luis Miguel Soto concludes: “SAP S/4HANA deployed by IBM Services opens up the strategic development path that Cementos Pacasmayo wants to take.

“We’re looking forward to migrating our SAP S/4HANA production systems to IBM Cloud for SAP Certified Infrastructure and working with IBM Services to expand and optimize our deployment, to continue driving growth in the Peruvian construction industry.”

 

Cementos Pacasmayo employee in hardhat
 
With SAP S/4HANA deployed by IBM Services, we plan on gaining insight into our supply chain management, so we can deliver critical maintenance parts and tools to teams on time. 
Luis Miguel SotoChief Information OfficerCementos Pacasmayo
 
 
Cementos Pacasmayo

Cementos Pacasmayo S.A.A. (link resides outside of ibm.com), a cement company, produces, distributes, and sells cement and cement-related materials and services in the northern region of Peru. The company was incorporated in 1949 and is headquartered in Lima, Peru. Cementos Pacasmayo S.A.A. is a subsidiary of Inversiones ASPI S.A.

Solution components

Technologies

IBM Cloud for SAP

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
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“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
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“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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