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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

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Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

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Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

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Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

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Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

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Germany Oct 23, 2025 Country Members Physical german

Frankfurt: Von Datensilos zur Enterprise AI-Engine

Längst ist klar: Die KI-Transformation im Unternehmen beginnt mit der richtigen Dateninfrastruktur. Auf dem Weg zu einer “Enterprise AI-Engine”, in der Unternehmen KI für die eigenen Daten effizient nutzbar machen, müssen bewährte Fundamentals jedoch nicht gleich über Bord geworfen werden. Der CIO im Zentrum eines strategischen Transformationsprozesses sollte vor allem die richtige Balance zwischen Bestand und Innovation finden. Die zentrale Frage lautet daher: Wie lassen sich modernste KI-Technologien in hybriden Umgebungen nutzen, wenn viele Daten noch in gewachsener Infrastruktur liegen? Genau diese Fragestellung – und die nachfolgenden Diskussionspunkte – greifen wir am 23. Oktober im Rahmen eines exklusiven CIDO Roundtables auf.

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Recent Cases

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Komatsu implements AI-powered automation in the public cloud

How a multinational manufacturing firm reduces cloud costs and helps assure application performance

Komatsu’s origins date back to 1902, when founder Meitaro Takeuchi took over a copper mine near Komatsu City, Japan. From the very beginning, Takeuchi was focused on how technology could empower his organization to optimize its existing processes and drive continuous improvement.

In 1921, as copper deposits in the mine became increasingly limited, Takeuchi shifted his focus to manufacturing and formed Komatsu Ltd. (link resides outside of ibm.com). It goes without saying that technology has evolved dramatically since then. But, since the beginning, Komatsu has been committed to implementing the latest technology to improve operations and empower its team. Today this commitment extends to its public cloud strategy.

Like many other IT organizations, the infrastructure team at Komatsu historically relied on disparate monitoring tools, user complaints and manual intervention to address performance issues. They lacked the visibility they needed to identify instances of overprovisioning. A business impact use case could take the team hours to resolve. This kept the team in a cycle of fighting fires and prevented them from directing a more significant portion of their time to advancing strategic initiatives.

Moreover, the team had no way to reliably assess the impact of a resourcing decision before it was taken. All they could do was monitor the impact after they allocated resources. As the team shifted their focus to the public cloud and began migrating all their on-premises workloads to Microsoft Azure, they knew they could not sustain this manual approach. They needed to be able to proactively prevent performance issues, reduce waste and minimize time spent on addressing user complaints. This is when they turned to the IBM® Turbonomic® hybrid cloud cost optimization solution.

 

Aerial view of road construction site machines
 
 
 

 

10 tickets

The team has reduced their user complaints to 10 tickets per year

 

 

USD 650,000 savings

Since implementing automation, the team has achieved more than USD 650,000 savings in the public cloud

 
 
In our organization, optimizing application performance is a continuous process that is beyond human scale. We see tremendous value in IBM Turbonomic to help us close that gap as much as possible within our organization. 
Matthew KoozerInfrastructure ArchitectKomatsu Ltd.
 
 
 
Achieving full-stack visibility and exploring automation
 

Once they implemented Turbonomic, the team was finally able to break this cycle of fighting fires. “IBM Turbonomic provides a proactive approach to avoiding performance degradation. It has allowed us to detect issues before they have actually become issues,” explains Matthew Koozer, Infrastructure Architect at Komatsu. Armed with Turbonomic’s full-stack visibility, the team at Komatsu is now able to quickly assess potential performance risk and identify the optimal way to reallocate resources to eliminate that risk without compromising performance in another layer of their technology stack.

Full-stack visibility was just the beginning in Komatsu’s journey to continuously ensure performance while reducing cost. The next step was to implement Turbonomic’s AI-powered resourcing recommendations. The team began with manual execution of those recommendations. They quickly learned that Turbonomic’s recommendations were not short-term fixes that enhanced just one layer of their tech stack. “Turbonomic shows us how a decision is being driven based from a storage perspective—the IOPS being driven to a specific storage solution within our public cloud offering—but its decisions also considers DTU utilization from a database perspective, and whether the issue is related to memory or CPU consumption,” says Koozer. Because they considered Komatsu’s full tech stack, these resourcing recommendations empowered the team to improve performance across their entire environment. Soon, the team was ready to explore automation.

Presently, Koozer and his team have a combination of automation and manual execution of resourcing recommendations. They primarily rely on Turbonomic’s automated resourcing actions in Azure to optimize servers, storage and databases. Turbonomic provides recommendations on where and how to reallocate resources in real time. Then, the team has predetermined time blocks where those actions are executed with minimal impact to the business. After seeing early success with automating resourcing actions, the team now relies on Turbonomic to execute resourcing actions automatically for a very large portion of the organization, without the IT team being involved at all.

 

Portrait of a woman engineer at construction site
 
We allow Turbonomic’s software solution to take actions with little to no IT oversight because we trust its decisions to assure performance continuously. 
Matthew KoozerInfrastructure ArchitectKomatsu Ltd.
 
 
Accelerating responsible public cloud strategies
 

Once they had a comprehensive view of their environment, Koozer and his team identified numerous workloads that were overprovisioned and developed a clear plan to right-size them. Historically, application owners resisted resizing efforts, but with Turbonomic, Koozer and his team had the data they needed to show application owners that overprovisioned workloads could be right-sized effectively. “Shifting to a configuration with less memory or less CPU helped us significantly reduce waste across our Azure environment without sacrificing performance,” explains Koozer. This has allowed the team to simultaneously minimize cost and improve performance. Furthermore, the team can now see consumption utilization over a period of time and reevaluate resource allocations on an ongoing basis. Reserved instances have played an important role in this shift.

Koozer and his team have implemented reserved instances with the help of Turbonomic. These have allowed the team, on average, to save 33% or more on their server run rates. In some cases, they have been able to decommission servers. The team has also reduced the amount of time they spend reacting to user complaints and resolving performance issues. In fact, they have brought their user complaints down to about 10–12 per year. Additionally, they have reduced their overall cloud spend. Their cumulative savings achieved, at the time of this publication, exceed USD 650,000.

For over a century, Komatsu has been a manufacturing leader committed to quality and reliability. Technological innovation and employee development have been major pillars of this mission. In recent years, Komatsu’s IT organization has expanded its adoption of the public cloud, and automation has played an important role in that journey. It has helped Komatsu reduce waste from a financial and environmental perspective, and it has helped Komatsu free up its IT organization to focus on strategy and innovation.

 

Solar panels are lifted from a truck in an under-construction solar plant
 
 
 
About Komatsu Ltd.
 

Headquartered in Tokyo, Japan, and founded in 1921, Komatsu (link resides outside of ibm.com) provides essential equipment, technologies and services for the construction, mining, forest, energy and manufacturing industries. Komatsu serves clients across the globe and states that its purpose is to “create value through manufacturing and technology innovation to empower a sustainable future where people, businesses, and our planet thrive together.”

Technologies

IBM Turbonomic

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
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Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
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Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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