Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation

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Netherlands 10-11-25 Country Members
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Gedurende 3 dagen worden we ondergedompeld in innovatie, nieuwe ontwikkelingen en cutting edge technologieën. Wil jij mee? Meld je aan.
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Germany 11-11-25 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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Switzerland 12-11-25 Invitation Only Physical english
Control, trust and resilience in an era of geopolitical and regulatory shifts CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies? Our goal is a strategic, peer-level dialogue for CIOs, Heads of Infrastructure, and Operations leaders who are working to embed control and resilience into their IT environments. The discussion starts with network architecture, evolves through operational governance, and lands in the reality of enterprise-wide execution.
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Poland 12-11-25 Invitation Only Virtual Polish
Kryzysu nie da się zaplanować, ale można sprawdzić, jak skutecznie organizacja reaguje, gdy codzienne procedury przestają działać. Bartosz Lewszuk z EFL pokaże, jak budować dojrzałość w obszarze zarządzania kryzysowego poprzez regularne testy obejmujące zarówno IT, jak i jednostki biznesowe. Omówi, jak przygotowuje się scenariusze, angażuje zarząd i włącza do ćwiczeń wszystkich, którzy mogą zostać dotknięci skutkami incydentu. W centrum uwagi znajdzie się nie tylko sam przebieg testów, ale też analiza wniosków i sposób przekładania ich na działania wzmacniające odporność organizacji.
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Belgium 13-11-25 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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Germany 13-11-25 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read More
Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
Read More
Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
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Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
Read More
Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read More
Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
Read More
Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
Read More
Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
Read MoreSchneider Electric leverages AI to help develop employees’ careers
Schneider Electric’s OTM platform uses AI to empower employees to make connections, volunteer for new opportunities, and gain new skills and experience within the organization.

AI is coming into its own as a practical technology for helping companies with a range of initiatives, from improving customer experience to streamlining business processes. And, while the technology’s long-term impact on the workforce remains unclear, some companies, such as France-based Schneider Electric, are putting AI to work to aid employees in advancing their careers.
The global energy equipment and solutions provider’s Open Talent Market (OTM) platform, launched in early 2020, gives employees more agency around identifying mentorship opportunities, upskilling, and growing their networks within the organization. Using AI, the platform scans user profiles to identify the right skills for projects in the organization, or to pair up mentors and mentees who would be a good fit for each other. It even enables employees to market their skillsets internally.
“I remember sitting in an auditorium in the office in the US in late 2019 when I was relatively new to the company,” says Shannon Booth, senior talent development partner at Schneider Electric, of the company’s initial presentation for OTM. “And I just remember sitting there thinking, ‘This is going to be so useful for me,’ because I don’t feel like I’m a natural networker.”
To make use of the platform, employees set up a profile where they can upload their resumes directly from LinkedIn, including current skills, past experience, future aspirations, and more. And, on the flip side, employees can also post opportunities for projects in their department where they might need a certain skillset that isn’t available on their current team.
“The more information you give, the more it’s going to give back,” says Booth, adding that the platform uses AI to match employees with opportunities, relevant roles, projects, and potential mentors to help grow their careers. OTM also includes a career development feature, where employees can “explore potential career paths and establish short-term development tracks to address upskilling,” she says.
SHANNON BOOTH, SCHNEIDER ELECTRIC
More importantly, the platform’s AI helps employees gain ownership over their career paths without bias around gender, age, or ethnicity.
“We want employees to find meaningful work, we want to offer equal opportunities, we want to be inclusive so that everyone has equal opportunities and access, and we really want employees to feel empowered to drive their career. All of that ultimately, when it works, increases talent retention — that is one of the main goals, to retain our employees,” Booth says.
Another major benefit of OTM is that it enables Schneider Electric to address any skills gaps in the organization without having to hire temporary workers or recruit outside the organization.
For example, Felix Ramos, who manages a software application that is in high demand from internal employees and external customers, turned to OTM to expand the capabilities of his team, which is small and operates with limited budget.
“We could not have supported all [internal employees and external customers] without volunteers from the Open Talent Marketplace,” says Ramos, program manager for energy management software at Schneider Electric.
FELIX RAMOS, SCHNEIDER ELECTRIC
With OTM volunteers, Ramos’ team was able to expand its capacity by “at least 1.5x to 2x,” he says, noting that the experience was equally beneficial for the volunteers, many of whom “altered the courses of their careers because of their experience on our team.”
“It was easy to post a job, and once I did, within hours I would have candidates applying. And it empowered me to do so without going through layers of people, approvals, and milestones to engage a candidate,” Ramos says, adding that OTM helped him become a stronger manager as well by enabling him to gain more experience with recruiting and managing a wide range of diverse candidates.
Jessica Kipper, senior director of software product management, found her team under-resourced for an opportunity to showcase options for a better user experience on a global hospitality client’s website. Because her team wanted to move quickly, Kipper posted to the OTM to find UX designer help.
“We scoped four to eight hours weekly, across four weeks, with a UX designer from another team that wanted to increase her exposure to sustainability and work on other interesting projects to further her skill set and broaden her network. She partnered with our designer to outline the problem and approach to the deliverables,” Kipper says.
JESSICA KIPPER, SCHNEIDER ELECTRIC
The UX designer conducted interviews with the team to identify requirements and then created “three very different approaches to showcase various options for the client to consider depending on the core needs of their users quickly, but in a high-fidelity protype,” Kipper says.
With support from Kipper’s team, the UX designer they found through OTM was the “creator of the primary deliverables,” Kipper says, providing significant impact on an opportunity that might otherwise not have been capitalized on as efficiently without OTM.
Leveraging internal talent to meet specific skills needs in the organization also helps bring more passion to important projects. By identifying people who are interested in those topics, or who have the right skills, OTM can connect engaged workers with opportunities to assist in new departments and roles — and, as Ramos noted, in a way that erases red tape as HR doesn’t have to be involved in the process. Managers and employees can reach out directly to one another and connect over opportunities.
“It really accelerates connections” among the 120,000-plus global employees at Schneider Electric, Booth says. “It is shrinking the company in some ways, but also opening it up more broadly,” as employees can make connections with employees outside their office or region, forging internal connections not only locally, but globally.
Another way OTM facilitates connections is through mentoring recommendations. Employees interested in being mentors are matched by the system with those who express interest in mentorship. All it takes is the check of a box in a profile, and the AI takes care of the rest.
“The AI will pair you based on interests or goals or aspirations,” and a weekly summary is sent to all users that highlights opportunities for connecting with potential mentors or mentees, Booth says, adding that the AI works around the clock to identify opportunities within the organization to help grow employee careers and fill skills gaps throughout the company, without adding work to HR’s plate.
As for the employee’s side, Sophie Brause, a strategic projects services innovation team member, notes that “engaging in OTM requires time management, prioritization, communication, transparency, and managing up.”
SOPHIE BRAUSE, SCHNEIDER ELECTRIC
When Brause finds a project to work on through OTM, she makes time to work on it weekly or a few times a month. “I may block my calendar to show my team I am busy if I know I have the capacity to work on the project,” she says. “I was challenged once by a manager to think about how the skills, knowledge, and experience I am gaining in my OTM [work] can impact or reflect my current job. I will often take time to reflect on my OTM [work] and its relation to my current job.”
Customer experience program manager Laurie Beland, who has used OTM both as a recruiter and candidate, says OTM has provided her with opportunities to connect with other colleagues who have similar goals, helping her grow her “personal network, gain exposure to new areas of the company, acquire new skills, and experience a ‘trial-run’ with teams to help understand whether we’re a good fit for each other.”
LAURIE BELAND, SCHNEIDER ELECTRIC
“As both a recruiter and a candidate, I’ve learned new skills. OTM is a great resource that helps make connections in what can be an overwhelming global landscape. Every day I learn something new about our organization, even in departments I’ve been working with for years, and trying to navigate that solo — or even with support from a manager or mentor — can be daunting. Even something as simple as the platform’s automated suggestions can help introduce individuals to a whole new career path they didn’t know existed,” says Beland.
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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