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Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
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Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
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Italy Nov 13, 2025 Invitation Only Physical italian
Questa roundtable sarà l’occasione per un dialogo diretto e peer-to-peer tra CIO, CISO ed executive della community CIONET.
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Delta is applying AI-driven machine learning to decision science on a scale that’s never been done before by an airline, to supplement industry’s best operational decision makers. Proprietary environment uses Delta’s historical data to nimbly simulate operating challenges and provide likely outcomes to lessen customer impact.
Delta Air Lines is creating a full-scale digital simulation environment for its global operation – a first in commercial passenger aviation – to bring its already renowned reliability to the next level, particularly during bad weather and other challenging travel events.
“Our customers expect us to get them to their destinations safely and on time, in good weather and bad,” said Erik Snell, Delta’s Senior Vice President - Operations & Customer Center (OCC). “That’s why we’re adding a machine learning platform to our array of behind-the-scenes tools so that the more than 80,000 people of Delta can even more quickly and effectively solve problems even in the most challenging situations.”
The proprietary AI-driven platform analyzes millions of operational data points - from aircraft positions to flight crew restrictions to airport conditions - to create hypothetical outcomes that help Delta’s professionals make critical decisions before, during and after large-scale disruptions, like severe winter weather or a volcanic eruption. It’s also a post-mortem tool that can be used to identify how better decisions could have been deployed in a given situation. “As more real data is integrated, the innovative platform architecture applies machine learning to arm decision makers with the best range of options to ensure safe, reliable travel.”
Delta will launch its initial live implementation this spring. The tool is expected to continually become more effective over time, as more data is collected and integrated.
“We already work closely with other Delta teams to provide proactive notifications to customers when their plans may be disrupted,” Snell added. “As the Fly Delta app transforms into a day-of-travel digital concierge, we expect our quicker game-time decisions to play an even greater role in providing a more stress-free travel experience for our customers.”
At CES and want to see what Delta’s OCC is all about? Attendees can experience the power of Delta’s operational machine learning platform in Delta’s booth (#14035) in Central Hall. While there, visitors can try their hand at managing global airline operations through an interactive demo with some of Delta’s lead decision science engineers.
Delta’s OCC: Behind the scenes but always in front of customers
Delta’s OCC replaced the word “Control” with “Customer” in its name in 2015 because of the team’s focus around the clock on providing a seamless customer experience. Every day this specialized workforce collaborates to balance the planned schedule with disruptions to minimize the impact of delays and cancellations on Delta customers. It does this by ensuring any number of variables – from aircraft placement and crew restrictions, to geo-political constraints and weather that can have a cumulative impact on making it difficult to get back to normal operations – are being considered and planned for to achieve the best experience for customers.
More than 700 employees oversee every facet of Delta’s daily operation, encompassing more than 5,500 Delta and Delta Connection flights on our busiest days of the year – many of which occur during peak travel summer months. In 2019 through November, Delta had an industry-best U.S. DOT completion factor of 99.8 percent including the lowest rate of aircraft maintenance-related cancels in its history.
About Delta
Delta is the U.S. global airline leader in products, services, innovation, reliability and customer experience. Powered by its 80,000 people around the world, the airline serves nearly 200 million people every year on more than 5,000 daily departures across its industry-leading global network to more than 300 destinations in over 50 countries. Over the past several years, Delta has led the airline industry in transforming the customer experience by introducing the first end-to-end biometric terminal in the US at Atlanta‘s international airport, real-time RFID bag tracking and automatic check-in via the Fly Delta mobile app, an alliance that will empower customers with seamless in-cabin connectivity experience, more efficient and high-tech automated screening lanes, and a groundbreaking app that helps Delta pilots avoid turbulence for a more comfortable flight. The global airline is also empowering its employees – Delta’s greatest competitive advantage – by arming them with handheld platforms that allow for more personalized service delivery and more meaningful interactions – not just transactions – with customers. All of this has resulted in Delta being named one of Fast Company’s Most Innovative Companies Worldwide two consecutive years, and Fortune’s Most Admired Airline for eight of the past nine years.
Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation
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Jesús Oliva, Head of Data & AI at Moeve - From Data Challenges to AI Leadership
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Radosław Maćkiewicz - CEO at COI - Empowering Citizens Through Digital Innovation
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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