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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

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Belgium Sep 13, 2025 All Members Physical english

CIONET Cycling Event

Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!

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Germany Sep 17, 2025 Country Members Physical german

München: Cyber Security Fatigue

Cybersecurity ist längst kein reines IT-Thema mehr – sie betrifft das gesamte Unternehmen. Doch während die Bedrohungslage zunimmt, geraten viele Security-Verantwortliche an ihre Belastungsgrenzen: zwischen 24/7-Verantwortung, wachsenden Anforderungen und dem ständigen Innovationsdruck.

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Germany Sep 17, 2025 Country Members Physical german

Köln: CIO & CISO, das Rezilienz-Power-Duo

IT-Betrieb und Cybersicherheit stehen heute unter extremem Druck: steigende Komplexität, wachsende regulatorische Anforderungen (NIS2, DORA, KRITIS), chronische Ressourcenknappheit – und gleichzeitig eine Bedrohungslage, die keine Verzögerungen duldet. Trotzdem agieren viele IT- und Security-Teams noch immer in Silos. Die Folge: ineffiziente Abläufe, Tool-Wildwuchs, langsame Reaktion auf Vorfälle und unklare Verantwortlichkeiten.

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Germany Sep 18, 2025 Country Members Virtual german

Online: Nachhaltige IT - CIDO Priorität

Nachhaltigkeit ist für CIOs nicht nur ein „Nice-to-have“, sondern eine strategische Priorität – sie beeinflusst direkt die finanzielle Performance, die operative Effizienz und die langfristige Wettbewerbsfähigkeit.

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Belgium Sep 18, 2025 Country Members Physical french

Les Rencontres: La dette technique : Un défi stratégique pour les entreprises

La dette technique est comparable à la négligence des réparations d'une maison. Ignorer un toit qui fuit peut faire gagner du temps aujourd'hui, mais cela pourrait conduire à l'effondrement du plafond plus tard. Pour remédier à la dette technique, il faut trouver et réparer ces fuites dès maintenant et mettre en place un plan d'entretien de la maison afin qu'elle soit prête pour les extensions futures. Pour résoudre ces problèmes, il faut définir des priorités stratégiques, communiquer clairement avec les parties prenantes et établir une feuille de route à long terme pour la modernisation. Cet événement se déroulera entièrement en français.

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Recent Cases

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novobanco delivers personalized digital experiences to customers

Portugal's novobanco sought to reinvent banking with personalized, digital customer experiences. The bank decided to migrate to a container- and microservices-based application infrastructure. Microsoft Azure Red Hat® OpenShift®, a jointly managed solution, helped the bank adopt a hybrid environment for new and existing applications.

Portugal’s novobanco sought to reinvent banking with personalized, digital customer
experiences based on open banking practices. To support this strategy, the bank decided to
migrate to a container- and microservices-based application infrastructure. Microsoft Azure
Red Hat OpenShift, a jointly managed solution, helped the bank adopt a hybrid environment for
new and existing applications. Now, using continuous integration and continuous delivery (CI/
CD) and DevOps approaches, novobanco has increased its digital services adoption, reduced
time to market for applications, and improved partner integration using open banking
application programming interfaces (APIs).

 

Rethinking physical and digital banking experiences
novobanco operates a vast network of branches and business centers across Portugal,
complemented by its novobanco Linha Direta telephone banking service and digital banking
offering, novobanco Online.
Shortly after American equity firm Lone Star Funds acquired 75% of its capital in 2017, the bank
engaged management consulting firm McKinsey & Company to help define a three-year IT strategy.
“We needed to change the way we developed our offerings to speed time to market,” said Manuel
Domingues, CIO, novobanco. “Achieving that goal meant addressing four key areas of our business
to increase efficiency: our technology, our processes, our organization, and our culture.”
Working with McKinsey, the bank planned a new approach to digital business based on cloud
computing and big data, supported by a microservices-based architecture and DevOps practices.
This new approach would not only help reduce operating costs but also support entry into new digital
markets with open banking application programming interfaces (APIs).
“By changing how we acquire and engage with our customers, across physical and digital channels,
we could meet our larger goal of expanding our customer base,” said Domingues.

 

Building a managed, secured environment for application development
After searching for a cloud platform, novobanco chose Red Hat OpenShift for its local enterprise
support and multicloud capabilities.
“Red Hat OpenShift was the ideal choice to be able to deliver customer services flawlessly while
switching between hosting containers on-premise and in the cloud,” said Domingues.
The bank worked with Red Hat Consulting to test several use cases, including running a microservice
in Red Hat OpenShift using the Spring Boot Java™ framework, a DevOps pipeline for automating
development processes, and a proof of concept (POC) demonstrating digital channel interactions.
Next, the bank deployed Microsoft Azure Red Hat OpenShift in production and began migrating
its applications—as microservices—to this on-premise environment, jointly managed by Red Hat
and Microsoft. Red Hat’s single sign-on (SSO) technology helps secure novobanco’s microservices,
integrating with the bank’s existing Azure Active Directory servers to validate user credentials and
extract identity information.
The bank now uses its container environment—as well as React.js, an open source JavaScript user
interface library—to design and deploy low-code front-end applications, such as its smartphone app. 

 

Focusing on innovation for customers and partners


Reduced time to market for digital services
With a continuous integration and continuous delivery (CI/CD) approach supported by DevOps
processes and automation, novobanco can deliver new, personalized services to its customers
faster. For example, the bank recently developed new push notifications for transaction validation
that improve security and reduce messaging costs for customers. Additionally, using Red Hat and
Microsoft’s cost-effective, jointly managed service also helps novobanco stay productive by
mitigating time-consuming infrastructure maintenance tasks

The bank is already seeing positive outcomes from spending less time on routine delivery processes
and more time on innovation, including 20% year over year (YOY) growth in mobile interactions and
a 7% YOY increase in the number of active digital customers. As the result of a 165% YOY increase
across most of its portfolio, digital now makes up more than 1/3 of the bank’s total product sales.
As part of this approach, the bank is developing frameworks for various needs—such as simulations or
integration—with defined patterns that can be reused by more than one development team

 

Improved responsiveness with scalable, supported hybrid infrastructure
With plans to design all new applications to be cloud-native, novobanco can use its vendor-agnostic
Red Hat OpenShift container environment to prevent lock-in to specific cloud providers. The flexibility to move workloads between clouds will help the bank cost-effectively scale to meet demand.
Additionally, developers no longer need to build applications to run in specific environments, improving productivity and supporting DevOps collaboration.
“With Red Hat OpenShift, we can move workloads between on-premise and off-premise environments without needing to change any code,” said Domingues. “Some applications will remain on
premise for now, such as those with specific regulatory requirements, any that might be affected by
latency, or any that have not yet been optimized for microservices or the cloud. When we’re ready, we
have the flexibility to move them to Azure Red Hat OpenShift without any service interruptions or
outages.”

 

Improved support for integration with third-party partners
Supporting its open banking API approach with a scalable, secure integration process will help novobanco enter new digital banking markets by partnering with other financial services organizations.
“Running containers and microservices on Red Hat OpenShift allows us to support open banking APIs
as well as integrations with SaaS or PaaS technology solutions from partners,” said Domingues.

 

Enhanced technology adoption with expert support and guidance
Engaging Red Hat Consulting and participating in Red Hat Training on Red Hat OpenShift helped the
bank’s teams quickly gain the necessary skills to support its digital strategy. In addition to support
during the POC stage, Red Hat consultants helped stabilize the bank’s OpenShift cluster in production, set up a cluster for testing configuration changes, and manage platform implementation and
upgrades. For example, the bank continues to work with Red Hat for infrastructure, development,
and application architecture optimization.
“Red Hat Consulting helped us take advantage of best practices so that we could focus on developing solutions and integrations that meet our business needs and delivering new features to market
faster,” said Domingues.

 

Enhancing hybrid approach to continue digital services journey
novobanco plans to continue using Red Hat OpenShift as the foundation for both legacy and new
applications, with a goal to shift up to half of its modernized applications to run in a multicloud environment. The bank is also looking to adopt Red Hat Runtimes, a set of lightweight runtimes and
frameworks that are ideal for highly distributed microservices architectures.
“Hybrid infrastructure and DevOps are changing the way we develop our services and applications,
and Red Hat OpenShift is an essential part of our journey to digital delivery,” said Domingues. “As we
evolve, we expect to achieve further scalability and reliability, among other benefits.”

 

About novobanco
novobanco is a reference in the Portuguese financial system, recognized by its high standards
of service quality and commercial dynamics with which its clients, individuals, companies, and
institutions are served. It addresses a broad range of clients’ financial needs, acting in a transversal
way in all areas of financial services, such as retail and corporate banking, asset management, and
insurance. https://www.novobanco.pt/

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
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IT Director, IT Thinker

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Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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