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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Oct 20, 2025 Country Members Virtual german

Online: AI & DATA Knowledge Transfer - Briefing 20

Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.

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Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

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Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

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Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

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Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

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Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

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Recent Cases

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novobanco delivers personalized digital experiences to customers

Portugal's novobanco sought to reinvent banking with personalized, digital customer experiences. The bank decided to migrate to a container- and microservices-based application infrastructure. Microsoft Azure Red Hat® OpenShift®, a jointly managed solution, helped the bank adopt a hybrid environment for new and existing applications.

Portugal’s novobanco sought to reinvent banking with personalized, digital customer
experiences based on open banking practices. To support this strategy, the bank decided to
migrate to a container- and microservices-based application infrastructure. Microsoft Azure
Red Hat OpenShift, a jointly managed solution, helped the bank adopt a hybrid environment for
new and existing applications. Now, using continuous integration and continuous delivery (CI/
CD) and DevOps approaches, novobanco has increased its digital services adoption, reduced
time to market for applications, and improved partner integration using open banking
application programming interfaces (APIs).

 

Rethinking physical and digital banking experiences
novobanco operates a vast network of branches and business centers across Portugal,
complemented by its novobanco Linha Direta telephone banking service and digital banking
offering, novobanco Online.
Shortly after American equity firm Lone Star Funds acquired 75% of its capital in 2017, the bank
engaged management consulting firm McKinsey & Company to help define a three-year IT strategy.
“We needed to change the way we developed our offerings to speed time to market,” said Manuel
Domingues, CIO, novobanco. “Achieving that goal meant addressing four key areas of our business
to increase efficiency: our technology, our processes, our organization, and our culture.”
Working with McKinsey, the bank planned a new approach to digital business based on cloud
computing and big data, supported by a microservices-based architecture and DevOps practices.
This new approach would not only help reduce operating costs but also support entry into new digital
markets with open banking application programming interfaces (APIs).
“By changing how we acquire and engage with our customers, across physical and digital channels,
we could meet our larger goal of expanding our customer base,” said Domingues.

 

Building a managed, secured environment for application development
After searching for a cloud platform, novobanco chose Red Hat OpenShift for its local enterprise
support and multicloud capabilities.
“Red Hat OpenShift was the ideal choice to be able to deliver customer services flawlessly while
switching between hosting containers on-premise and in the cloud,” said Domingues.
The bank worked with Red Hat Consulting to test several use cases, including running a microservice
in Red Hat OpenShift using the Spring Boot Java™ framework, a DevOps pipeline for automating
development processes, and a proof of concept (POC) demonstrating digital channel interactions.
Next, the bank deployed Microsoft Azure Red Hat OpenShift in production and began migrating
its applications—as microservices—to this on-premise environment, jointly managed by Red Hat
and Microsoft. Red Hat’s single sign-on (SSO) technology helps secure novobanco’s microservices,
integrating with the bank’s existing Azure Active Directory servers to validate user credentials and
extract identity information.
The bank now uses its container environment—as well as React.js, an open source JavaScript user
interface library—to design and deploy low-code front-end applications, such as its smartphone app. 

 

Focusing on innovation for customers and partners


Reduced time to market for digital services
With a continuous integration and continuous delivery (CI/CD) approach supported by DevOps
processes and automation, novobanco can deliver new, personalized services to its customers
faster. For example, the bank recently developed new push notifications for transaction validation
that improve security and reduce messaging costs for customers. Additionally, using Red Hat and
Microsoft’s cost-effective, jointly managed service also helps novobanco stay productive by
mitigating time-consuming infrastructure maintenance tasks

The bank is already seeing positive outcomes from spending less time on routine delivery processes
and more time on innovation, including 20% year over year (YOY) growth in mobile interactions and
a 7% YOY increase in the number of active digital customers. As the result of a 165% YOY increase
across most of its portfolio, digital now makes up more than 1/3 of the bank’s total product sales.
As part of this approach, the bank is developing frameworks for various needs—such as simulations or
integration—with defined patterns that can be reused by more than one development team

 

Improved responsiveness with scalable, supported hybrid infrastructure
With plans to design all new applications to be cloud-native, novobanco can use its vendor-agnostic
Red Hat OpenShift container environment to prevent lock-in to specific cloud providers. The flexibility to move workloads between clouds will help the bank cost-effectively scale to meet demand.
Additionally, developers no longer need to build applications to run in specific environments, improving productivity and supporting DevOps collaboration.
“With Red Hat OpenShift, we can move workloads between on-premise and off-premise environments without needing to change any code,” said Domingues. “Some applications will remain on
premise for now, such as those with specific regulatory requirements, any that might be affected by
latency, or any that have not yet been optimized for microservices or the cloud. When we’re ready, we
have the flexibility to move them to Azure Red Hat OpenShift without any service interruptions or
outages.”

 

Improved support for integration with third-party partners
Supporting its open banking API approach with a scalable, secure integration process will help novobanco enter new digital banking markets by partnering with other financial services organizations.
“Running containers and microservices on Red Hat OpenShift allows us to support open banking APIs
as well as integrations with SaaS or PaaS technology solutions from partners,” said Domingues.

 

Enhanced technology adoption with expert support and guidance
Engaging Red Hat Consulting and participating in Red Hat Training on Red Hat OpenShift helped the
bank’s teams quickly gain the necessary skills to support its digital strategy. In addition to support
during the POC stage, Red Hat consultants helped stabilize the bank’s OpenShift cluster in production, set up a cluster for testing configuration changes, and manage platform implementation and
upgrades. For example, the bank continues to work with Red Hat for infrastructure, development,
and application architecture optimization.
“Red Hat Consulting helped us take advantage of best practices so that we could focus on developing solutions and integrations that meet our business needs and delivering new features to market
faster,” said Domingues.

 

Enhancing hybrid approach to continue digital services journey
novobanco plans to continue using Red Hat OpenShift as the foundation for both legacy and new
applications, with a goal to shift up to half of its modernized applications to run in a multicloud environment. The bank is also looking to adopt Red Hat Runtimes, a set of lightweight runtimes and
frameworks that are ideal for highly distributed microservices architectures.
“Hybrid infrastructure and DevOps are changing the way we develop our services and applications,
and Red Hat OpenShift is an essential part of our journey to digital delivery,” said Domingues. “As we
evolve, we expect to achieve further scalability and reliability, among other benefits.”

 

About novobanco
novobanco is a reference in the Portuguese financial system, recognized by its high standards
of service quality and commercial dynamics with which its clients, individuals, companies, and
institutions are served. It addresses a broad range of clients’ financial needs, acting in a transversal
way in all areas of financial services, such as retail and corporate banking, asset management, and
insurance. https://www.novobanco.pt/

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
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IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
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Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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