<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2528533714139722&amp;ev=PageView&amp;noscript=1">
New call-to-action
https://4295993.fs1.hubspotusercontent-na1.net/hubfs/4295993/INT_CIONET-International/VIDEO/CIONET_HM.mp4
CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
Banner

Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

Read More
Banner

Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

Read More
Banner

Poland Oct 17, 2025 Invitation Only Physical & Virtual Polish

IT EXECUTIVE MASTERCLASS 5

Read More
Banner

Germany Oct 28, 2025 Country Members Physical german

Köln: Powershift

Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.

Read More
Banner

France Nov 4, 2025 Country Members Physical french

Maîtriser la souveraineté numérique: du réseau à la donnée

À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.

Read More
Banner

Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

Read More

Recent Cases

Please Log In with your CIONET account first

Mauritius Commercial Bank saves 2,000 IT team work days per year

To deliver new online banking features faster and expand to new markets, Mauritius Commercial Bank redesigned its IT infrastructure. By adopting Red Hat® OpenShift®, an enterprise open source container solution, supported by Red Hat Enterprise Linux®, MCB had established a responsive yet stable foundation for maintaining its Temenos Transact platform.

To deliver new online banking features faster and expand to new markets, Mauritius Commercial
Bank (MCB) decided to reimagine its IT infrastructure and embrace modern technology, such as
containers and automation. By adopting Red Hat OpenShift, an enterprise open source container
solution, supported by Red Hat Enterprise Linux, MCB had established a responsive yet stable
foundation for maintaining its Temenos Transact platform and scaling its mobile application to
500,000 users. Automating routine provisioning and operational processes with Red Hat Ansible
Automation Platform has also helped the bank save more than 2,000 work days per year, freeing
skilled employees to focus on building and delivering competitive new experiences to customers

 

Simplifying mobile banking platform to deliver new features faster
Founded in 1838, Mauritius Commercial Bank (MCB) is the country’s oldest and largest bank. Its 4
main subsidiaries operate in Mauritius, Seychelles, Madagascar, and Maldives, with additional market
presence in Sub-Saharan Africa and beyond.
To remain relevant in a rapidly changing industry, MCB began a digital transformation project in
2018 with three main goals: changing how products and services are delivered to customers,
gaining new technology skills, and maintaining an agile technology stack. This project combines
its missions of customer service excellence, continuous process improvement, and development
of a knowledgeable, motivate workforce with the latest technology innovation.
As a first focus area for the project, MCB sought to improve deployment of its core banking platform,
Temenos Transact. Each of the bank’s 4 main subsidiaries operated its own customized, locally
hosted instance of Temenos. Delivering infrastructure and software upgrades to each instance was
time-consuming and led to significant service downtime and disruption. The effort required to
maintain these unique versions of Temenos, services, and integrations also affected new product
development and market launches.


Adopting adaptable IT infrastructure with enterprise platforms from Red Hat
To maintain its reputation as a responsive, modern financial services provider, MCB sought to adopt
an agile, container-based IT architecture, ready for deployment into both its current infrastructure
environment and future private cloud environment.
“We realized that building a resilient operational backbone would be key, but we needed guidance
for how to meet strict security and compliance requirements. Ideally, we also wanted something
open source,” said Patrice Herve, Head of Technology, Mauritius Commercial Bank. “Red Hat offered
not only the advanced container and Linux technology we were looking for, but also the expert
consulting services to help us succeed in the face of technology issues or skills shortages.”
Working with Red Hat Consulting to determine challenge areas, business needs, and potential
solutions, MCB decided to deploy Red Hat OpenShift as the enterprise container foundation for
Temenos Transact. Running on Red Hat Enterprise Linux, this platform provides consistent
development, deployment, and management capabilities across hybrid environments—including
automated version and security management. To expand the built-in automation capabilities
provided by Red Hat OpenShift, MCB also adopted Red Hat Ansible Automation Platform. This
playbook-based, scalable platform integrates with the bank’s other Red Hat software for easier,
faster application of new process automations.
With step-by-step implementation guidance and training on the new technologies from Red Hat
consultants, MCB has now migrated workloads for almost all of its customer-facing operations—
including consumer, mobile, and internet banking—as well as all back-end middleware services
to Red Hat OpenShift.
“We started with smaller applications, such as our credit application platform, before moving on to our
business and flagship retail mobile banking applications,” said Herve. “Our plan to learn alongside
Red Hat experts with a clear set of goals over a set timeframe paved a path to successfully migrate
these critical services with minimal disruption.”

 

Expanding banking features to new customers—with less time and effort


Increased mobile application feature delivery from yearly to monthly
By replacing the 4 customized instances of Temenos Transact with a single, central solution running
in a modular Red Hat OpenShift container environment, MCB can now make faster, more frequent
upgrades to the platform’s capabilities and integration services.
“On our legacy infrastructure, we released new mobile features maybe once or twice a year. We had
to go through very painstaking testing processes to ensure consistent quality and performance
across each version of our technology stack,” said Herve. “Now, with Red Hat OpenShift providing
a consistent, central management point, we save time and effort that can be redirected to building
new features. We’re now delivering smaller, more iterative new releases monthly, or even more
frequently, with minimal disruption to existing services.”
For example, the bank recently deployed a new online account creation feature, as well as a
user-to-user mobile payment service. Delivering continual innovation to customers will help MCB
continue to compete in a challenging market against new startups and other entrants.


Saved more than 2,000 work days per year with automation
MCB strives to keep as many IT resources in-house as possible. While doing so means ongoing
access to a skilled, trained talent base, the bank also needs to balance maintaining low headcount
costs with continuing to deliver projects on time as business needs evolve. By introducing
human-readable, reusable scripts through Ansible Automation Platform, MCB’s IT department
has automated routine manual work for a variety of processes—freeing staff to focus on more
valuable work.
“We now have more than 1,000 Ansible Playbooks that save us over 2,000 work days per year,” said
Ronny Pazot, IT Specialist, Mauritius Commercial Bank. “Automation helps us do more productive
work with the same size team by removing repetitive tasks that do not add value.”
The bank has now reduced provisioning times for new development environments from 5 days to just
1 day, with 50% less execution time and 70% less hardware required. MCB anticipates similar results
when it expands automation to software engineering and related activities.
“Automation is an ongoing process,” said Herve. “We’re embracing the possibilities provided by
Red Hat Ansible Automation Platform to continually analyze which processes take the most time to
complete, and where those manual processes could potentially be partially or fully automated.”


Simplified business expansion to new customers and markets
In the past, expanding to new markets, products, and services was a complex process that required
MCB to develop an end-to-end customized solution. Standardizing on Red Hat Enterprise Linux and
Red Hat OpenShift provides a common foundation for delivering services to new business locations
and users. The bank is now processing more than 300,000 payments per day without latency or
other performance issues.
“For instance, if we want to expand our business in Africa, we can simply deploy new services within
our existing banking stack instance, with minor tweaks to address any unique regional or country
market conditions,” said Herve. “Having a stable, reliable operating system and application platform
in place makes scaling easier. Where we previously struggled to run a mobile app for 200,000
customers, Red Hat OpenShift now enables a high-quality experience for nearly 500,000 users.”

Creating a cloud-based future for mobile services
With a Linux and container foundation and automated processes in place, MCB continues to look for
new ways to improve Temenos Transact with innovative technology, such as hybrid cloud computing.
“As we have begun setting up our private cloud environment, we have also started to test a public
cloud solution to access even greater scale as our customer base continues to grow,” said Herve.
“Our Red Hat technology will make it easier to move workloads between these cloud environments.
We see cloud as a key element of our digital transformation journey, and working with Red Hat is a
big part of helping us achieve our vision.”


About Mauritius Commercial Bank
Mauritius Commercial Bank, founded in 1838, is the country’s oldest and largest banking institution.
It is also the oldest banking institution in sub-Saharan Africa, and one the oldest in the Commonwealth
that still uses its original name. MCB has a local network of 40 branches and 150 ATMs in Mauritius
and operates major subsidiaries in Seychelles, Maldives, and Madagascar. It offers a broad and
growing range of products and services to individuals, businesses, and other organizations

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
Banner

Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

Banner

Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

Banner

Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

Banner

José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

Banner

Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

Banner

CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
Banner
Get your copy

Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

Banner
Get your copy

HDS - From Hype to Reality Navigating the Challenges of GenAI

Banner
Get your copy

Integration In An Era Of AI: Challenges And Opportunities

Join over 10.000 digital leaders worldwide

in our exclusive CIO community

Latest CIONET News

Join your local CIONET community

Discover the CIONET app

Staying ahead of trends and connecting with other CIOs was never easier.

In our new app, our members connect with other digital leaders from around the world to find better solutions to their challenges.

Connect with digital leaders like you

Share ideas, best practices, and new resources

Experience inspiring and thought-provoking content and conversations you can’t find anywhere else

Make better, more well-informed decisions about the topics that are most important to you

Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

Connect

with digital leaders who share your interests, who face the same challenges, who care about the same topics.

Share

stories, experiences, and ideas around our shared mission.

Learn

from our exclusive events, publications and research.

Find

inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

Grow

and make better, more well-informed decisions on how to lead your digital business.

Maximise

your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

Contact us

Would you like to know more about CIONET, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!