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Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
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Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
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Italy Nov 13, 2025 Invitation Only Physical italian
Questa roundtable sarà l’occasione per un dialogo diretto e peer-to-peer tra CIO, CISO ed executive della community CIONET.
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City of Oshawa achieves 70% reduction in cybersecurity threats with Trend Micro Apex One
Achieves 70% reduction in cybersecurity threats with Trend Micro Apex One
OVERVIEW
The City of Oshawa is vigilant in protecting the data of its private citizens and businesses, especially as cities worldwide face growing ransomware attacks. As it pursues its digital transformation goals, the city relies on Trend Micro to protect its data, reducing malware events by as much as 70% while freeing up valuable resources.
With a population of more than 166,000, the City of Oshawa is the largest city in the Durham Region and part of the Greater Toronto Area (GTA). Oshawa is home to three highly acclaimed post-secondary institutions—Durham College, Ontario Tech University, and Trent University Durham GTA. The city has one of the largest community-based healthcare networks in Canada, Lakeridge Health, and is home to LHEARN (Lakeridge Health Education and Research Network), a hub for cutting-edge medical training, education, and research.
With one console I get complete visibility into everything. It eliminates threats without any involvement from us. Trend Micro has made my life simpler and provided me with a solution that works.
Steve Patterson
Manager, Systems and Security Operations City of Oshawa
CHALLENGES
“The complexity in protecting data these days has increased, and our residents have higher expectations when it comes to how their data is maintained and protected. The workforce today has changed due to new work from home policies and there is also a younger generation of users who access more applications, increasing the risk of more threats being introduced to our systems,” says Steve Patterson, Manager of Systems and Security Operations for the City of Oshawa.
The city needed more visibility and reporting due to the increase of ransomware attempts alongside the ability to manage all threats with the same IT staff and budget. With all these challenging factors, Patterson required security tools that were easy to manage and deploy. As the city plans to move from traditional, paper-based processes to a cloud-based digital system to promote Oshawa as a technology hub, ensuring the highest levels of IT security—without significantly increasing resources—was a critical component of those efforts.
The number of malware events being reported dropped by 70% since we began using Apex One with EDR.
Steve Patterson
Manager, Systems and Security Operations City of Oshawa
WHY TREND
City of Oshawa leaders turned to Trend Micro primarily because of the company’s knowledge and their three decades of experience in cybersecurity. Patterson appreciates the fact that Trend Micro treats the city as a trusted partner. “Trend Micro is always willing to share information and strategies, providing me with opportunities to participate in beta trials and engage directly with the product teams. My account rep reaches out proactively to let us know about new innovations being introduced, and just to make sure everything is working properly.” he says.
Patterson also points to Trend Micro’s education and training programs as non-technical differentiators. “If we have a concern, we can reach out to Trend Micro. They will give us an answer or put us in touch with others who have dealt with a similar issue.”
SOLUTION
A Trend Micro customer since 2014, the city added hybrid cloud security and Trend Micro Deep Discovery Analyzer in 2016. The city upgraded to Trend Micro Apex One in 2019 to expand its vulnerability protection and take advantage of new technologies and tools that came with the single agent platform. “The Apex One upgrade was beautiful—it was simple, straightforward, and we experienced no impact to our users,” says Patterson.
The upgrade also included the addition of endpoint detection and response (XDR for Trend Micro Apex One) and application control. XDR for Trend Micro Apex One provides complete visibility into the attack path, spread, and extent of impact of a targeted attack. Application control allows the city to enhance its defenses against malware and targeted attacks by preventing unknown and unwanted applications from executing on endpoints.
Patterson appreciates the connectedness of all the solutions and recognizes that it adds incredible value. “Trend Micro Connected Threat Defense quickly protects, detects, and responds to new threats while improving visibility and streamlining investigation across our entire IT infrastructure,” says Patterson.
RESULTS
Using Trend Micro as a key security partner has greatly expanded the city’s ability to detect and respond to threats. “With (Trend Micro) Apex One and EDR added, the City of Oshawa has experienced a 70% drop in malware events that are reported and ticketed because the solution accelerates the threat detection on our systems,” says Patterson. “Less demand means the city can focus more attention on strategic tasks.”
Patterson continues, “We have hundreds of systems, but we don’t have hundreds of people to watch them. With Apex Central, I get complete visibility into everything from one console. It eliminates threats without any involvement from us. Trend Micro has made my life simpler and provided me with a solution that works.” When it comes to visibility, Patterson is able to see more while being virtually invisible to the end user, “By integrating with other products, Trend Micro’s solutions pick up intelligence from other systems. Machine learning is solid in differentiating poorly written applications and what is actual malware.”
Meanwhile, Deep Discovery Analyzer and Endpoint Detection keep the city protected from email and web-based attacks at the perimeter. The city recently moved its staff to work-from-home environments in response to the COVID-19 pandemic, making employees potentially more vulnerable to ransomware, phishing attacks, and viruses. Trend Micro solutions help Patterson and his team keep things running smoothly.
“We’ve seen a drastic increase in attempts due to COVID-19. Email attacks have gone through the roof. With Trend Micro, we have far more visibility into these threats than we would have otherwise,” says Patterson.
WHAT'S NEXT
With resources strained due to the pandemic, Oshawa IT staff is focused on keeping operations running smoothly. In the longer term, the city plans to continue its digital transformation and will include Trend Micro solutions in those efforts. “As we continue our journey, working with Trend Micro means we know the security tools and systems we need are already in place,” concludes Patterson.
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