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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Belgium Oct 21, 2025 Invitation Only Physical english
In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile. However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments. This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.
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Spain Oct 22, 2025 Country Members Physical spanish
Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.
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Belgium Oct 22, 2025 Invitation Only Physical english
Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo
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Poland Oct 23, 2025 Invitation Only Physical Polish
Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace. Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina.
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Belgium Oct 23, 2025 Invitation Only Physical english
How to lead responsibly when technology can deceive better than a human? AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.
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Germany Oct 23, 2025 Country Members Physical german
Längst ist klar: Die KI-Transformation im Unternehmen beginnt mit der richtigen Dateninfrastruktur. Auf dem Weg zu einer “Enterprise AI-Engine”, in der Unternehmen KI für die eigenen Daten effizient nutzbar machen, müssen bewährte Fundamentals jedoch nicht gleich über Bord geworfen werden. Der CIO im Zentrum eines strategischen Transformationsprozesses sollte vor allem die richtige Balance zwischen Bestand und Innovation finden. Die zentrale Frage lautet daher: Wie lassen sich modernste KI-Technologien in hybriden Umgebungen nutzen, wenn viele Daten noch in gewachsener Infrastruktur liegen? Genau diese Fragestellung – und die nachfolgenden Diskussionspunkte – greifen wir am 23. Oktober im Rahmen eines exklusiven CIDO Roundtables auf.
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Santalucia chooses Trend Micro to answer the challenges of real-time modern security
Chooses Trend Micro to answer the challenges of real-time modern security
OVERVIEW
Santalucía is the parent company of the Santalucía Group, an independent insurance holding company in Spain and Latin America with almost 100 years of experience in household insurance. With more than 7 million customers, Santalucía has gained a solid reputation thanks to their team of 17,000+ experienced professionals and their complete offering of quality products. The company has a wide distribution network composed of over 385 agencies and about 400 channels, plus a website for direct selling.
CHALLENGES
Although their main market is in Spain, Santalucía Group is expanding to Portugal, Colombia, Mexico, and Argentina. In addition, the firm is committed to the diversification of business lines, evolving towards a general insurance company with a presence in all branches of insurance. In return, Santalucía has to generate and manage a huge volume of confidential and highly sensitive customer data and must comply with the General Data Protection Regulation (GDPR). This has raised the need for them to review their security policies, adapt to the new conditions created by a fully connected and digitized environment, and be prepared to respond to a potential attack.
To do this, they had to homogenize their solutions and gain 360-degree visibility across everything that happens in the Group. Santalucía needed to shield their data center from possible attacks and data breaches. This lead Santalucía’s IT team to secure the 800 servers that make up the Group‘s data center; a mixed environment that combined both physical and virtual servers and where Linux®, Microsoft Windows, and VMware technologies coexisted.
“When you tend to have everything connected, the unification of solutions is critical, that‘s why we decided to renew our security solutions,” explains one of Santalucía’s IT team members. “Identifying vulnerabilities and being able to react and apply the appropriate patches before they could be exploited, stopping potential zero-day attacks—it was our biggest challenge to be able to guard the confidential data with full guarantees.”
"Now Santalucía has a timely complement to traditional patching processes that allows us to save time and resources, as Trend Micro virtual patches are applied automatically."
IT team member
Santalucía
WHY TREND
After assessing different options, Santalucía decided to implement Trend Micro’s proposal. The distinctive feature of Trend Micro is that its solutions are able to talk and correlate with each other, providing incident detection and response, constant visibility and control over all layers of the infrastructure, and the introduction of virtual patches to keep systems and applications up to date. The use of artificial intelligence (AI) and machine learning allows Trend Micro to analyze behaviors and comprehensive network controls to offer protection even before vendor patches are deployed or before other challenges arise that may delay the application of such patches. Trend Micro solutions, powered by XGen™ security, gave Santalucía a way to combat attacks by reducing the exposure window via the use of sandbox and virtual patch technologies.
"When you tend to have everything connected, the unification of solutions is critical, that’s why we decided to renew our security solutions."
IT team member
Santalucía
SOLUTION
To guarantee the security and availability of the information of their CPD, Santalucía has relied on Trend Micro Deep Security anti-malware and virtual patching features, preventing countless software vulnerabilities, data theft, security breaches, and other attacks. “Now Santalucía has a timely complement to traditional patching processes that allows us to save time and resources, as Trend Micro virtual patches are applied automatically. What used to be monthly tasks, we now have to do only two times a year”, affirms Santalucía’s IT team.
Santalucía has seen the decrease in interruptions and has retained greater control over patch programming with full protection for all endpoints and servers—regardless of whether they are hosted on-premises, virtually, or in the cloud. Email and endpoint protection are covered with Trend Micro Smart Protection Complete, which provides a set of connected and multilayer security capabilities that protect users on or off-site, with Trend Micro Mobile Security deployed to protect 3,500 tablets in the commercial area. Thanks to all this, the Group has more intelligent and modern security with 360 visibility and centralized control, and is ready to respond to advanced threats. Most importantly, Trend Micro has helped eliminate the complexity and security gaps associated with the use of different solutions.
In addition, Trend Micro Deep Discovery Analyzer was installed, providing expanded sandboxing technology to detect and analyze targeted attacks, multi-stage downloads, URL, C&C, and more, within a totally closed and isolated environment.
RESULTS
Thanks to Trend Micro, Santalucía has launched an integrated and flexible security ecosystem that simplifies analysis and security event management. “We are ready to take on the additional operational challenges associated with virtualization or the deployment of other infrastructure safely and always complying with the legal framework. Our initial challenges have been solved with a set of solutions that interact with each other,” says a Santalucía IT expert.
Santalucía has kept its philosophy of growth, diversification, expansion, and quality without sacrificing innovation, thanks to a modern and intelligent security strategy that revolves around connectivity and real-time responsiveness. In addition, Santalucía’s IT teams are able to focus on their day-to-day without having to worry about downloading, testing, and deploying patches for all known and unknown critical vulnerabilities, eliminating downtime and extra costs.
WHAT'S NEXT
In order to continue protecting Santalucía’s infrastructure, Trend Micro is working on secure the Group’s environment from data leakage. To do this, they are testing data loss prevention and encryption technologies, both integrated within Trend Micro Apex One and Trend Micro Deep Discovery Inspector.
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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