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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Germany Oct 20, 2025 Country Members Virtual german
Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.
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Belgium Oct 21, 2025 Invitation Only Physical english
In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile. However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments. This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.
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Spain Oct 22, 2025 Country Members Physical spanish
Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.
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Belgium Oct 22, 2025 Invitation Only Physical english
Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo
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Poland Oct 23, 2025 Invitation Only Physical Polish
Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace. Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina.
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Belgium Oct 23, 2025 Invitation Only Physical english
How to lead responsibly when technology can deceive better than a human? AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.
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Workplace IT delivers Enterprise Level Security through Worry-Free XDR
Recognizing the growing threat of cyberattacks, Workplace IT sought a partner that could provide advanced protection, streamline management, and offer expert support. Trend Micro's Worry-Free with Co-Managed XDR solution has enabled Workplace IT to meet these needs, enhance its security posture, and provide peace of mind to its customers.
OVERVIEW
Since Workplace IT opened in 1997, as a managed service provider (MSP), its mission has been to bring enterprise-level IT service to small businesses. Today, with Trend Micro as its strategic partner since 2008, the company delivers on that mission through the use of Trend Micro™ Worry-Free with Co-Managed XDR. Workplace IT ensures that its customers get the highest level of proactive network monitoring and maintenance, virus protection, and firewall protection services.
"Trend Micro™ Worry-Free with Co-Managed XDR has improved our business, but most importantly, we sleep better at night knowing that XDR is looking at more things, that gaps are being mitigated."
Brad Bell - Lead Network Services Delivery Engineer
CHALLENGES
The majority of Workplace IT’s customers are small-to-medium–sized businesses with small IT security budgets and limited dedicated IT security teams. Those businesses rely on Workplace IT to provide the security they need, while balancing cost and benefits.
“Our customers look to Workplace IT to be the experts. They rely on us as their MSP to give them a road map for what to do to protect themselves from the cybersecurity threats they hear about,” says Brad Bell, lead network services delivery engineer at Workplace IT.
“Technology is changing so quickly and expertise is needed. It is too hard to build it yourself, so we looked at the various SOC service providers. Our goal was to partner with people who have the expertise to give us the backbone of security, and allow us to work with the customers,” says Bell.
"Worry-Free XDR gives us the ability to manage security across all of our customers to offer better protection and allows all events to be viewed together."
Mike Lenz - Network Services Engineer, Workplace IT
WHY TREND
Workplace IT leaders examined several security vendors before partnering with Trend Micro in 2008. “The vendor partnership is about more than just product and economics. We’re all in this together. For us, it was about closing our security gaps and having a partner we could openly communicate with. We look at partnerships as a long journey and focus on their people,” says Bell.
Workplace IT leadership was also looking for a vendor willing to offer modular services so they could provide pay-as-you-go options to their financially vigilant customers. Finally, they wanted a product that could easily integrate with their existing systems and processes. Trend Micro fit the bill in all areas.
SOLUTION
Workplace IT implemented Trend Micro™ Worry-Free Services in 2008. Worry-Free Services is a cloud-based threat protection designed specifically for small and medium-sized businesses. With Trend Micro™ Worry-Free XDR, protection extends beyond the endpoint to offer correlation between endpoint and email, broader visibility and analytics, and more detections and earlier, faster responses.
A solution that would enable Workplace IT personnel to see and block threats across its entire customer base was another key objective. “Before, we couldn’t see what was going on across our networks. Worry-Free XDR is constantly monitoring. We get alerts through one central dashboard so we can quickly see threats across our entire customer base and take action,” says Bell.
Workplace IT added Worry-Free with Co-Managed XDR in 2020, which allowed the company to augment its services without adding resources to its team. It includes 24/7 alert monitoring by Trend Micro security experts, incident response, root cause analysis, and monthly reporting. “We didn’t want to build another department to focus on security. We wanted to partner with experts so we could spend more time focused on our customers,” says Bell. “Our goal was to partner with someone, not build it. Trend Micro was building out the SOC and we had the opportunity to influence it and decided to go with the Worry-Free with Co-Managed XDR services.”
Workplace IT played a pivotal role in helping to develop the offering. They provided valuable feedback to Trend Micro’s product and executive teams to help build the Worry-Free with Co-Managed XDR offering. “It was amazing to talk with Trend Micro’s leadership about our needs and gaps. They truly listened and asked a lot of questions. The Trend Micro team learned a lot about MSPs and are interested in investing in the market. As a result, the new offering brings enterprise-level security to small businesses,” says Bell.
RESULTS
Worry-Free with Co-Managed XDR saves Workplace IT time, as the company no longer needs to single-handedly conduct investigations into security incidents. “If something strange happens at the workstation level, our staff aren’t trained to handle it. With Trend Micro’s security team behind us, we know they’ve got our back. We get expertise and reports that show a clear resolution we can share with our customers,” says Bell.
Bell and his team now get a full view of any security incidents. “Before, we knew there were security gaps, and we looked for a way to minimize those gaps. We weren’t sure we were seeing everything. Worry-Free with Co-Managed XDR closed those gaps and allow us to see all information flowing between the cloud and end users.”
The biggest benefit is the cross-customer view that Worry-Free with Co-Managed XDR enables. “We can now easily see if a security incident happening with one customer is also happening with another. It gives us the ability to quickly mitigate those threats before they cause a problem for all our customers,” says Bell.
“There were a few instances where Trend Micro took action across our customer base. For example, after a malicious email that started at one customer was sent out broadly, Trend Micro quarantined it for all users across our customer base immediately,” says Mike Lenz, network services engineer at Workplace IT. “Worry-Free XDR gives us the ability to manage security across all of our customers to offer better protection and allows all events to be viewed together.”
Bell says upgrading to Worry-Free with Co-Managed XDR has improved Workplace IT’s security posture and consequently increased its monthly recurring revenue. “Worry- Free with Co-Managed XDR has improved our business, but most importantly, we sleep better at night knowing that XDR is looking at more things, that gaps are being mitigated, and that Trend Micro is watching out for us.”
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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