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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

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Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

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Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

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Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

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Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

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Germany Oct 23, 2025 Country Members Physical german

Frankfurt: Von Datensilos zur Enterprise AI-Engine

Längst ist klar: Die KI-Transformation im Unternehmen beginnt mit der richtigen Dateninfrastruktur. Auf dem Weg zu einer “Enterprise AI-Engine”, in der Unternehmen KI für die eigenen Daten effizient nutzbar machen, müssen bewährte Fundamentals jedoch nicht gleich über Bord geworfen werden. Der CIO im Zentrum eines strategischen Transformationsprozesses sollte vor allem die richtige Balance zwischen Bestand und Innovation finden. Die zentrale Frage lautet daher: Wie lassen sich modernste KI-Technologien in hybriden Umgebungen nutzen, wenn viele Daten noch in gewachsener Infrastruktur liegen? Genau diese Fragestellung – und die nachfolgenden Diskussionspunkte – greifen wir am 23. Oktober im Rahmen eines exklusiven CIDO Roundtables auf.

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Recent Cases

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Mindgate partners for scalability, reliability, and growth

As India's UPI transactions soar, Mindgate Solutions, a Mumbai-based leader in payment technology, needed to modernize its core UPI solution. Shifting from a monolithic system, they've chosen Red Hat OpenShift to build a robust and scalable microservices architecture. This, coupled with a CI/CD pipeline, promises agility and efficiency. Their Red Hat ISV partnership grants access to expert guidance and fuels future growth.

Benefits: 

  • Managed growth thanks to a solid partnership and robust technology
  • Assured stability, performance, and scalability of the business-critical UPI platform
  • Established a CI/CD pipeline for rapid change
 
 

Leading digital payments in and beyond India

Established in 2008 by 2 entrepreneurs passionate about digital payments, Mindgate Solutions (Mindgate) has been at the forefront of the digital payments revolution in India from its inception. Today, it remains a key player in payments technology and transaction processing in India. “India is a pioneer in real-time payments,” said Guhan Muthusamy, Co-Founder and Head of Products at Mindgate. “The industry is poised to grow 4 to 5 times in the next 24 months as more countries adopt real-time payment ecosystems.” Beyond India, Mindgate also has a presence across the globe, most notably in the Middle East, Asia, and the United States. 

Mindgate’s solutions include everything from new-generation corporate transaction banking to mobile-based collections. Its UPI solution integrates with payment platforms, such as the UPI instant real-time payment system developed by the National Payments Corporation of India (NPCI). On a monthly average, UPI facilitates more than 8 billion inter-bank transactions. Today, Mindgate handles close to 70% of UPI transactions through its partner banks. 

From day 1, Mindgate built its UPI solution on open source technology. “Our UPI solution started as a monolithic application with a Spring architecture,” said Muthusamy. “We were able to handle around 16 million transactions per day but expect UPI transactions to grow 5-fold in the next couple of years driven by in-app payments in social media apps; we needed a larger-scale solution.”

 
 

Partnering with a pioneer in the open source world

“Open source provides tremendous convenience and flexibility,” said Muthusamy. According to Muthusamy, today’s banks believe in open source and want a stable partner to support it. 

“Red Hat is a pioneer in the open source world, particularly the enterprise space,” said Muthusamy. “Its enterprise experience with the large banks goes back a long way. Red Hat can help us and our customer bank implement open source in large enterprise settings.”

Red Hat was Mindgate’s first OEM partner. The partnership began a couple of years ago when Mindgate began looking for a highly scalable platform to support its UPI solution. For Mindgate, partnering with Red Hat offers a wide variety of benefits: platform scalability, a modern CI/CD pipeline, and innovation from OpenShift communities. “Mindgate’s partnership with Red Hat is a partnership for scalability, reliability, and growth,” said Muthusamy.

Online and classroom-led training from Red Hat has been a tremendous help for Mindgate, helping it address the immense challenge of meeting customer expectations and market requirements with the UPI solution. “Our team is now well-trained in best practices for high-scale solutions,” said Muthusamy. Team members completed the Red Hat OpenShift certification program early in the project, ensuring they had the right skills to build the proof-of-concept and carry out the load testing.

In addition to the training courses, access to Red Hat experts helped Mindgate’s team become more proficient while scaling the UPI solution. “Joining the Red Hat ISV Program gives us direct access to Red Hat engineers to learn about the platform and deployment and maintenance of applications running on Red Hat OpenShift,” said Nikhil Mahawar, VP of Product and Innovation at Mindgate.

 

Together, Red Hat and Mindgate can help the banking industry build a large-scale ecosystem for digital payments. Guhan Muthusamy - Co-Founder and Head of Products, Mindgate Solutions

 

We see a future with many more solutions and customers on Red Hat OpenShift. George Sam - Co-Founder and Head of Business, Mindgate Solutions

 

Building a robust and highly scalable foundation

Looking for a highly scalable platform for its UPI solution, Mindgate ran a proof-of-concept and load test across multiple market-leading platforms before choosing Red Hat OpenShift. “Red Hat OpenShift is a microservices-based container platform that allows us to scale with the real-time payments ecosystem,” said Muthusamy.

Red Hat technology also meets Mindgate’s expectations with its surrounding ecosystems and the tools it provides. “We saw that Red Hat OpenShift would be a very strategic product for us to align with,” said George Sam, Co-Founder and Head of Business at Mindgate. “We felt that Red Hat OpenShift was by far 1 of the best products available in the market, particularly with the support available.”

Mindgate moved its UPI platform from a traditional monolithic architecture to a more modern microservices-based architecture with the help of the Red Hat ISV Program. After all, creating the new digital payments world is critical to the future of Mindgate and the banks it supports. “Together, Red Hat and Mindgate can help the banking industry build a large-scale ecosystem for digital payments,” said Muthusamy. “Red Hat brings scalability, reliability, and sustainability.

The company has, to date, implemented Red Hat OpenShift on-premise on its clusters in India as well as in the UAE, Singapore, and the United States. Mindgate currently has 2 customers onboarded for its UPI solution, with many others in the pipeline. It also has new UPI use cases in the pipeline, including UPI on credit cards and offline UPI payments.

 
 

Partnering for growth, innovation, and a robust foundation

Managed growth thanks to solid partnership and foundation 

Mindgate’s story evolved from retail payments to retail payments supported by social media applications with its UPI solution, offered first in India and now in multiple geographies and countries. “Mindgate’s partnership with Red Hat and adoption of Red Hat OpenShift were our 2 most important milestones, helping us bring our new UPI initiative to market and expand our global reach,” said Rohit Sarwate, Alliance Lead at Mindgate. Maintaining its leadership position Mindgate is growing faster than the wider real-time payments ecosystem. 

To further growth, Mindgate is now building some other interesting new offerings with Red Hat, 1 being central bank digital currency (CBDC) and another corporate transaction banking. “Our partnership with Red Hat will help us grow,” said Muthusamy. “Red Hat OpenShift will provide a robust and scalable foundation as we expand our offerings.”

Assured stability, performance, and scalability of the business-critical UPI platform with tens of thousands of transactions per second 

Three of the biggest strengths of Mindgate’s UPI solution are the stability, high scalability, and performance brought by Red Hat OpenShift. “Red Hat helped us provide a robust, highly performant and highly scalable UPI solution that meets our customers’ needs and demands,” said Sarwate. 

One customer’s scalability test demonstrated that Mindgate’s UPI platform could support 10,000 transactions per second. “Feedback from customers has been very positive,” said Muthusamy. “The scalability is there, performance is there, user confidence is there, it supports a lot of open source ecosystems, and is made for the enterprise.”

Established CI/CD pipeline for meeting new market needs at pace 

With Mindgate anticipating more and more mandates around scalability and availability from India’s central regulatory authority, the Red Hat technology provides a robust infrastructure while establishing a CI/CD pipeline to accelerate time to market for changes. 

“As a company, Mindgate is dynamic and very responsive to the market’s needs. Our customers like it because they know we implement changes rapidly and apply accurate solutions that meet their needs,” said Muthusamy. “One of the biggest differences between leaders versus others in the UPI market today is platform scalability and the ability to respond very fast to new mandates.” 

With Mindgate’s reach expanding across the globe, Red Hat OpenShift is helping to ensure it always meets compliance requirements. “Every bank has a security checklist and guidelines that we need to meet, and Red Hat OpenShift is helping us to meet those checklists and best practices,” said Mahawar.

 
 

Banking on a robust 2-way partnership

Mindgate’s focus for the future is on expanding its payments from retail and social media to corporate and government and strengthening its central infrastructure for real-time payment ecosystems across geographies. And with many large banks considering moving to the public cloud, the opportunity of hybrid cloud provided by Red Hat OpenShift is phenomenal. “Our relationship with Red Hat is based on technology innovation in addition to the scalability of Red Hat OpenShift,” said Muthusamy. “This partnership means a lot to both of us.” 

The company sees Red Hat as a very strategic partner “Red Hat is collaborating with us, working with customers, and creating opportunities with Red Hat OpenShift,” said Sam. “We see a future with many more solutions and customers on Red Hat OpenShift.

Technologies

Red Hat OpenShift

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

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