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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Belgium Oct 21, 2025 Invitation Only Physical english
In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile. However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments. This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.
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Spain Oct 22, 2025 Country Members Physical spanish
Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.
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Belgium Oct 22, 2025 Invitation Only Physical english
Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo
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Poland Oct 23, 2025 Invitation Only Physical Polish
Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace. Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina.
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Belgium Oct 23, 2025 Invitation Only Physical english
How to lead responsibly when technology can deceive better than a human? AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.
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Germany Oct 23, 2025 Country Members Physical german
Längst ist klar: Die KI-Transformation im Unternehmen beginnt mit der richtigen Dateninfrastruktur. Auf dem Weg zu einer “Enterprise AI-Engine”, in der Unternehmen KI für die eigenen Daten effizient nutzbar machen, müssen bewährte Fundamentals jedoch nicht gleich über Bord geworfen werden. Der CIO im Zentrum eines strategischen Transformationsprozesses sollte vor allem die richtige Balance zwischen Bestand und Innovation finden. Die zentrale Frage lautet daher: Wie lassen sich modernste KI-Technologien in hybriden Umgebungen nutzen, wenn viele Daten noch in gewachsener Infrastruktur liegen? Genau diese Fragestellung – und die nachfolgenden Diskussionspunkte – greifen wir am 23. Oktober im Rahmen eines exklusiven CIDO Roundtables auf.
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In order to keep up with the pace and level of complexity while staying ahead of evolving industry standards, travelbasys needed to revolutionize its systems. The company now relies on Software AG’s webMethods and API Gateway to do the job. They enable the integration of all data silos and are establishing a central data source for real-time data processing, which travelbasys’ customers can access. webMethods provides a standardized gateway for the travelbasys systems to communicate with other systems.
Pushing the boundaries
RBS now is the most important product for travelbasys, which is based in Mühlheim an der Ruhr. RBS was developed with Software AG’s Adabas & Natural and is a market-leading back-office and management system for travel agencies in Germany and Europe. The software integrates all systems and data into one seamless, automated process—from process management to reporting, bookkeeping, and archiving. Many tour operators and travel agencies throughout Europe use it.
The dynamic way the travel industry has changed since the advent of the internet has made that necessary. "Essentially, not a stone was left standing. The entire market has become extremely heterogenous and modular," states Tenbusch. For instance, in the past the entire industry in Germany used a single central reservation system. That has grown to five in the meantime, and more are coming. And while 30 years ago consumers generally went to a travel agency to book a flight, these days they can do that easily on their smartphone, either directly on the airline’s website or with any of the two dozen online travel providers.
"The airlines in turn maintain direct contact with customers, travel agencies, and sales channels to get out of the standardized price ranking," says Tenbusch. As a consequence, demand for online data availability in real time has risen enormously. There is a rapidly growing volume of information and a wide variety of data sources that need to be dynamically integrated with each other.
Data integration is key
In order to keep up with the pace and level of complexity while staying ahead of evolving industry standards, travelbasys needed to revolutionize its systems. The company now relies on Software AG’s webMethods and API Gateway to do the job. They enable the integration of all data silos and are establishing a central data source for real-time data processing, which travelbasys’ customers can access. webMethods provides a standardized gateway for the travelbasys systems to communicate with other systems. "It has given us a toolbox that we currently use to connect 100 different interfaces as well as import and export all possible data formats,” explains Tenbusch. "Thanks to this flexibility we can also connect customers with older systems by integrating their existing systems. And we’re up to date and ready for new customers with their new requirements and standards."
Openness and user-friendliness—it always comes down to these two maxims at travelbasys. Tenbusch elaborates: "Over time we have built up a large treasure trove of experience with normalizing and standardizing data from the travel industry and making it easily available to customers." Aside from the IT, the team's mindset is crucial: staying agile, interested, and open to new innovations and ideas. "We regularly have major projects where we need to adapt and adjust, but those are the projects where we learned and gained a great deal," he notes, adding: "That continues to make our business so interesting for me to this day."
All that remains is a request for a music tip. Mr. Tenbusch, can you name three progressive rock albums that warrant indulging in a deep dive?… Tenbusch: "There are so many, but here are four albums from recent years:
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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