Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation

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Spain 5-11-25 Country Members Physical spanish
Growth Quest 2025: Transformando la colaboración entre negocio y tecnología La tecnología se ha consolidado como una palanca indispensable para impulsar el crecimiento. Sin embargo, la clave para aprovechar todo su potencial radica en algo más profundo: la colaboración efectiva entre los departamentos de negocio y tecnología. La edición 2025 de este encuentro se centrará en explorar cómo las organizaciones pueden trascender los desafíos tradicionales de comunicación y alineación entre estas áreas para crear sinergias que impulsen resultados estratégicos y sostenibles. Este año, además de analizar las dinámicas habituales de esta colaboración, damos un paso más allá para abordar otros temas de interés: De proyectos a productos digitales: ¿Cómo podemos transformar la cultura organizacional hacia un enfoque centrado en el producto digital, maximizando valor y adaptabilidad? Gobernanza IT eficaz: Muchas empresas han ejecutado grandes iniciativas tecnológicas, pero carecen de una estructura de gobernanza sólida. Exploraremos cómo establecer marcos efectivos que gestionen riesgos, prioricen recursos y fomenten la transparencia. Gestión estratégica del cambio: Superar barreras culturales y organizativas para adoptar nuevos modelos de colaboración y operación. Modelos de Innovación en el negocio: Conoceremos qué buenas prácticas están aplicando algunas compañías para innovar y desarrollar nuevas líneas, sin impactar en el negocio tradicional o principal.
Read MoreItaly 6-11-25 Country Members Physical italian
Nel mondo digitale odierno, l'IA e le tecnologie dei dati sono forze trainanti che stanno rimodellando i settori e favorendo livelli senza precedenti di agilità e innovazione. Questo evento presenta avanzamenti all'avanguardia come l'IA generativa e i modelli di base, consentendo alle organizzazioni di offrire esperienze personalizzate e soluzioni trasformative su larga scala. Scopri come l'adozione di strategie agili, potenziate dall'IA, stia supportando i leader aziendali nell'adattarsi ai continui cambiamenti del mercato.
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Belgium 6-11-25 Invitation Only Physical english
The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.
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Poland 6-11-25 Squad Only Virtual Polish
Chmura daje ogrom możliwości obserwacji, ale też łatwo wpaść w pułapkę nadmiaru metryk i alertów. Jak zbudować monitoring i raportowanie tak, by faktycznie wspierały decyzje, a nie przytłaczały szumem? Maciej Lutostański z Benefit Systems pokaże, jak jego zespół wykorzystuje natywne narzędzia dostawców (głównie AWS) oraz sprawdzone rozwiązania open source – Grafanę do wizualizacji, Loki do centralizowanego logowania, Prometheusa do monitoringu i alertingu oraz KubeCost do zarządzania kosztami. Dyskutować będziemy o tym, jak zrównoważyć kontrolę, przejrzystość i efektywność w złożonych środowiskach chmurowych.
Read MoreNetherlands 10-11-25 Country Members
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Gedurende 3 dagen worden we ondergedompeld in innovatie, nieuwe ontwikkelingen en cutting edge technologieën. Wil jij mee? Meld je aan.
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Germany 11-11-25 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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France Nov 4, 2025 Country Members Physical french
Join us on the evening of 4th November for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.
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Spain Nov 5, 2025 Country Members Physical spanish
Este año, además de analizar las dinámicas habituales de la colaboración entre tecnología y negocio para trascender los desafíos tradicionales de comunicación y alineación, damos un paso más allá para abordar otros temas de interés: cómo evolucionar de cultura de proyectos a producto digital, mejores prácticas en Gobernanza IT eficaz., gestión estratégica del cambio o modelos de innovación en el negocio.
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Italy Nov 6, 2025 Country Members Physical italian
Nel mondo digitale odierno, l'IA e le tecnologie dei dati sono forze trainanti che stanno rimodellando i settori e favorendo livelli senza precedenti di agilità e innovazione. Questo evento presenta avanzamenti all'avanguardia come l'IA generativa e i modelli di base, consentendo alle organizzazioni di offrire esperienze personalizzate e soluzioni trasformative su larga scala. Scopri come l'adozione di strategie agili, potenziate dall'IA, stia supportando i leader aziendali nell'adattarsi ai continui cambiamenti del mercato.
Read More
Belgium Nov 6, 2025 Invitation Only Physical english
The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.
Read More
Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read More
France Nov 4, 2025 Country Members Physical french
Join us on the evening of 4th November for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.
Read More
Spain Nov 5, 2025 Country Members Physical spanish
Este año, además de analizar las dinámicas habituales de la colaboración entre tecnología y negocio para trascender los desafíos tradicionales de comunicación y alineación, damos un paso más allá para abordar otros temas de interés: cómo evolucionar de cultura de proyectos a producto digital, mejores prácticas en Gobernanza IT eficaz., gestión estratégica del cambio o modelos de innovación en el negocio.
Read More
Italy Nov 6, 2025 Country Members Physical italian
Nel mondo digitale odierno, l'IA e le tecnologie dei dati sono forze trainanti che stanno rimodellando i settori e favorendo livelli senza precedenti di agilità e innovazione. Questo evento presenta avanzamenti all'avanguardia come l'IA generativa e i modelli di base, consentendo alle organizzazioni di offrire esperienze personalizzate e soluzioni trasformative su larga scala. Scopri come l'adozione di strategie agili, potenziate dall'IA, stia supportando i leader aziendali nell'adattarsi ai continui cambiamenti del mercato.
Read More
Belgium Nov 6, 2025 Invitation Only Physical english
The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.
Read More
Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
Read More
Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read MorePost Office Delivers Application Fast With OutSystems
Learn how U.K. financial services retailer Post Office started its wide-scale digital transformation with the delivery of its first travel product mobile app, which they delivered in a record-breaking timeframe using OutSystems.
Pioneering New Revenue Streams Via Digital Transformation
Challenge - U.K. financial services retailer Post Office wanted to create new revenue streams from within their unique network of 11,500 retail outlets and the 17 million customers coming through their stores each week. To do that, Post Office decided to pioneer a digital transformation, starting with a new business-to-consumer (B2C) native mobile app for Android and iOS to promote the company’s financial products for travel. With a 25 percent market share for travel money and a 7 percent share of travel insurance in the U.K., their new mobile app needed to be highly robust and scalable. The challenge was increased by a necessity for integration with legacy systems managed by third parties, and by the fact that this was the first native mobile application created by the Post Office team. They needed a development platform that offered advanced security, code reusability, and allowed for greater data insight to help them get to market faster.
Solution - Using OutSystems, the newly formed Business Innovation team at Post Office developed, tested, and released Post Office Travel, their first native mobile app for their travel money and insurance products. And they did it at a speed virtually unheard of in bringing a new mobile financial product to market - just four months. The new app allows customers to buy and manage a Travel Money Card and to select Travel Insurance at the same time, as well as use GPS to locate nearby Post Office branches and ATMs. The team was able to swiftly navigate the numerous regulations and controls financial projects are subject to and integrate the solution with legacy systems managed by third parties from First Rate Exchange Services, Post Office Insurance, and Accenture.
Results - The new app was released to the iOS and Android stores in record time, and within three months, the new native mobile app was adopted by more than 100,000 customers. Using the OutSystems low-code platform dramatically accelerated time to market and simplified the organization’s integration challenges with complex back-end systems. Moreover, OutSystems is serving as the foundation for their future digital strategy of creating new revenue streams to serve its 17 million customers across the U.K.
"With a history that goes back for centuries, Post Office is revitalizing services and building new revenue streams. OutSystems is the cornerstone of our strategy to serve over 17 million customers better."Henk Van Hulle, Managing Director, Group Digital and Innovation at Post Office
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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