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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

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Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

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Poland Oct 17, 2025 Invitation Only Physical & Virtual Polish

IT EXECUTIVE MASTERCLASS 5

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Germany Oct 28, 2025 Country Members Physical german

Köln: Powershift

Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.

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France Nov 4, 2025 Country Members Physical french

Maîtriser la souveraineté numérique: du réseau à la donnée

À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.

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Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

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Recent Cases

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Total Produce Delivers Daily Fruit to UK Schools With OutSystems

Having won the UK government Fruit4Schools contract, Total Produce encountered a problem. In order to ensure payment for deliveries under the contract. Working with OutSystems gave Total Produce the speed and agility to provide not only this solution, but many more since.

 
"It’s not just faster development. The DevOps capabilities of OutSystems, like one-click deployment and performance monitoring, mean the apps we deliver this way are less costly to update and maintain. That means we can invest more in innovation that will keep the company competitive into the future."Tony O’Halloran, Director of IT, Total Produce

 

An Upset to the Apple Cart

Challenge – Total Produce is one of the world’s largest providers of fresh produce, with operations in 26 countries and 140 facilities across Europe, India, and North America. The company is involved in growing, sourcing, importing, packaging, and distributing over 300 lines of fresh produce, from apples to zucchini and everything in between. However, as this story shows, sometimes it’s the last-mile delivery that can be most difficult.

When the UK government awarded the Fruit4Schools contract to Total Produce, it came with a stipulation:

Provide every primary school child a piece of fruit every day, but if you can’t prove delivery with a signature, we won’t pay you.

From bitter experience, Total Produce knew that paper-based signatures were a recipe for disaster. Missing delivery slips, manual processing, and the impossibility of real-time reporting could quickly turn this prestigious contract into a loss-making venture.

Total Produce needed a mobile app that could route drivers to each school and collect signatures for each delivery. That was the challenge thrown at the Total Produce busy IT department, together with what seemed like an impossible deadline.

Tony O’Halloran, Director of IT at Total Produce, takes up the story. “I’d been looking for an opportunity to try OutSystems for some time. This project seemed to tick all the boxes for a first project; it wasn’t overly complex, and the need for mobile offline functionality was both a capability of OutSystems and a missing piece in our armory. The fly in the ointment was the pressing deadline; I didn’t think we’d have time to learn OutSystems and deliver this project in the three months available.”

 

Teamwork Prevents Sour Grapes

Solution -  When Tony called OutSystems, he quickly learned that a problem shared could be a problem halved. One of the best ways to get started with OutSystems is through a pilot project, staffed by the customer and the OutSystems professional services team.

A combination of structured training, moment-of-need coaching, and day-to-day collaboration on the project is the surest way to learn OutSystems and immediately put it into practice.

“What we liked about this teamed-up approach was that it disrupted our normal ways of working. OutSystems brought significant agile expertise to the table, not just technical skills. There was a much greater focus on user experience throughout the project, all the way from requirements capture to the weekly demonstrations at the end of each sprint. As we completed development, there were absolutely no surprises, and the training effort seemed minimal because the app worked the way all users needed,” explained O’Halloran.

The shared development approach compressed development to just nine weeks, with another three weeks for final user acceptance testing and training. By the end, Total Produce had its own OutSystems expertise it could apply to future projects.

“It was a win-win from our point of view. OutSystems was the right tool for the job, but without the team approach, we would not have met our deadline, because we were too busy to assign more in-house developers to this project,” explained O’Halloran.

 

A Low-Code Labor Bears Fruit

Results – The resulting app has been a real hit with drivers, schedulers, and delivery managers because it’s easy to use and more efficient. Here are a few of its capabilities:

Back-office Administration

  • Integration with ERP system to load daily orders
  • Route scheduling
  • Driver route assignment
  • Internal reporting
  • Proof of delivery reports for schools/education authorities

Mobile Access for Drivers

  • Route guidance
  • Delivery confirmation
  • On-screen signature capture with photo fallback
  • Delivery adjustments
  • Offline availability
  • Data and signature synchronization when online

Thanks to the success of this first project, Total Produce has expanded their use of low-code with four more projects, covering diverse requirements such as help desk ticketing, time tracking, credit control, and a customer complaint case management system.

“Now that we’ve proven this low-code approach, we’re bringing more developers into the OutSystems team and starting to tackle more strategic projects,” explained O’Halloran.

However, the benefit is not just much faster development, but also significant savings on IT operations time and resources. 

 

The benefits of OutSystems from IT’s perspective:

  • Faster, visual development
  • Better support for an agile, user-centric development approach
  • DevOps “in a box” including code integrity checking, one-click deployment, and performance monitoring
  • Ease of integration with a wide variety of business systems including bespoke ERP
  • Ability to design brilliant user experiences with no dependency on designers/CSS experts
  • Build mobile apps, both hybrid and native, with full offline capabilities, and use of device features like GPS, touchscreen signature, and camera
  • Future proof enterprise-grade security and performance

Technologies

Outsystems

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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About CIONET

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We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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