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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Italy Sep 25, 2025 Invitation Only Physical italian
Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza. Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza? Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo: La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.
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Belgium Oct 16, 2025 Invitation Only Physical english
AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.
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Germany Oct 28, 2025 Country Members Physical german
Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.
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France Nov 4, 2025 Country Members Physical french
À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.
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Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
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Lineas Digitally Transforms With OutSystems
Lineas, the largest private rail freight operator in Europe, is working with OutSystems partner Truewind to deliver “Golden Triangle.” This ambitious digital transformation program, will provide frictionless customer experiences for pan-European, door-to-door freight services.
The rail industry is not usually a hotbed of innovation. Most operators are either state-owned or quite recently spun out from public ownership. The very nature of heavy engineering, slow-to-evolve infrastructure, and necessary safety regulations add further inertia to change.
“Modal shift from road to rail depends on slick digital systems, which is why OutSystems is at the heart of our composable development strategy. With the expert support of Truewind, we’re delivering frictionless customer experiences that overlay a complex business proposition—pan-European door-to-door freight delivery with real-time track and trace.” - Mark GeuensCIO, Lineas
Lineas, Europe’s largest private rail freight operator, shares this public sector heredity. In 2010 the company was 100 percent owned by Belgium’s national railway company and then spun out with private equity investment in 2011, rebranding as Lineas in 2017.
The company’s rebranding signifies the enlarged mission to provide rail freight services across Europe, which, as CIO Mark Geuens explains, is challenging.
"Our mission is to offer premium rail products and total door-to-door logistics solutions. And if we deliver the required convenience, reliability, and value, more customers will shift the transport of their goods from road to rail." - Mark GeuensCIO, Lineas
So-called “modal shift” allows companies to improve their supply chain while decreasing their impact on mobility, climate, and air pollution. European Union legislation and increasing ESG pressure from shareholders make this a top priority for businesses.
However, delivering a frictionless customer experience is extremely hard from an IT perspective. “We were dragging a complex legacy behind us,” explains Mark. “We had rigid systems from our state ownership days and a mix of technologies following several acquisitions. Moreover, door-to-door logistics involves multiple parties. Lineas does the long haul, but partners deliver the first and last miles between railyard and customer.”
The lack of standards and digital maturity of national rail infrastructure providers adds to the complexity; making it hard to obtain real-time track-and-trace data to build customer trust and optimize operational efficiency.
Mark Geuens joined Lineas as CIO in 2018 with the mission to overcome these challenges.
Speed-up development and improve agility
Deliver web and mobile applications
Enable continuous deliveryLineas first adopted OutSystems in 2016, but its use had been limited to mobile field service application development. Mark realized that OutSystems could be used more strategically than this and challenged his development team to re-evaluate where and when they should use OutSystems.
“They had permission to throw OutSystems out so long as they could justify that from a productivity perspective,” says Mark. “But on the contrary, the developers saw many advantages to building on OutSystems, and it put an end to some of the religious wars you sometimes get when developers favor different languages and frameworks.”
Next, Lineas went in search of a new OutSystems development partner. “A good partner isn’t an order taker,” says Mark. “We now have a strategic partnership with Truewind. They’ve demonstrated lots of business acumen to understand our business and challenge and strategize with us. That’s much more valuable than OutSystems technical skills alone.”
“We implemented Kafka as a data fabric, making it easy to connect numerous data sources in a consistent and agile sublayer,” explains Tom Thijs, Enterprise Architect at Lineas. “Now we can connect to legacy systems, packaged applications, IoT data sources, and information across our partner ecosystems to publish that data in role-specific collections.”
Using OutSystems, Lineas developed three “Control Towers,” for significant aspects of the Lineas business. These three entities are:
“Our Golden Triangle digital transformation program involves the integration of these three control towers,” explains Mark. “Together, they enable us to orchestrate our entire operation across our partner ecosystem, to provide convenient, transparent, and reliable freight services that decarbonize European logistics.”
The blended delivery team includes a dedicated Truewind squad comprising a program manager, a tech lead, four developers, a UX/UI expert, and a tester.
Partner:
Truewind is a leading consultant in the management of agile software solutions addressing the business challenges of its customers. Operating in sectors as diverse as Health, Insurance and...
Learn more about Truewind - now AxiansAll three control towers are in production. However, in late 2022, the Golden Triangle program will launch a new end-to-end transport management system. This will combine the customer care and supply chain control towers to provide new levels of convenience and collaboration between Lineas, customers, and supply chain partners.
“Providing a frictionless customer experience is central to achieving modal shift,” explains Mark. “Convenience, reliability, and value for money will persuade more customers to shift freight transport from road to rail.”
Lineas, along with a coalition of European rail freight operators, has the ambition of doubling rail freight volume by 2030. Given the economic and environmental case, it’s vital that they succeed.
Today, 75 percent of European freight travels by road. Every year each driver spends 120 hours in traffic jams, and around 50,000 people die prematurely because of air pollution and road accidents.
The market expects overall freight volume to grow 30 percent by 2030, and the benefits of rail freight are undeniable. It emits nine times less CO2, eight times less air pollution, and burns six times less energy.
"Our golden triangle program will deliver full transparency of consignments, including ETAs, deviation management, full track and trace, and proactive notifications. Delivering trust and convenience to customers underpins modal shift." - Mark GeuensCIO, Lineas
“Our golden triangle program will deliver full transparency of consignments, including ETAs, deviation management, full track and trace, and proactive notifications,” explains Mark. “Delivering trust and convenience to customers underpins modal shift.”
Looking at the internal benefits to Lineas, Mark says, “We’ll have end-to-end control of deliveries across the partner ecosystem. Realtime trusted data will help us optimize the use of our resources, including trains, wagons, railyards, and personnel.”
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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