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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Italy Sep 25, 2025 Invitation Only Physical italian
Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza. Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza? Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo: La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.
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Belgium Oct 16, 2025 Invitation Only Physical english
AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.
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Germany Oct 28, 2025 Country Members Physical german
Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.
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France Nov 4, 2025 Country Members Physical french
À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.
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Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
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Finding parts for classic car fans.
Volkswagen Classic Parts creates new shopping experiences with Adobe Commerce and Adobe Experience Manager.
The e-commerce site for Volkswagen Classic Parts, which is majority owned by Volkswagen Group, carries around 60,000 spare parts and accessories — everything needed to bring joy to fans new and old. It’s not just an ordinary shop, but also an emotional experience for customers — and for the shop’s 60 employees, who are often customers themselves.
For more than 20 years, Volkswagen Group has offered a supply of spare parts specially tailored to older car models through its Volkswagen Classic Parts brand. Unlike competitors that also specialize in parts for older models, the company can also supply parts no longer in stock by the group’s After-Sales department. It helps maintain a supply of spare parts far beyond the legal requirements intended for operational spare parts.
Volkswagen Classic Parts also closes supply gaps by remanufacturing spare parts that are in high demand, even when suppliers no longer have the tools to make them. These are not considered original parts, but they are 1:1 replicas that match the original quality.
While rare spare parts only get more coveted as years pass, an e-commerce site can show its age quickly. Volkswagen used Magento Commerce 1 for years, and recently upgraded to Adobe Commerce and Adobe Experience Manager.
After an initial proof of concept, the new e-commerce site went live less than ten months later. Adobe partner TechDivision and IT services provider LexCom were on board from the start. TechDivision has been an Adobe Commerce partner in Europe for many years, so Volkswagen felt confident entrusting the company with the upgrade to Adobe Commerce and introduction of Adobe Experience Manager.
LexCom is the world's leading specialist in after-sales solutions for parts and services. Its product portfolio sets the benchmark for the industry, supporting all sales of spare parts. During the migration to Adobe Commerce, LexCom helped integrate master and catalog data and set up shop navigation using parts modules. This helps customers find the exact parts for their vehicle in the Volkswagen Classic Parts catalog.
“We wanted to create a user-friendly digital ecosystem for spare parts, merchandising items, and providing certificates for our business and private customers. The e-commerce site needed to support customers who wanted targeted search as well as those casually browsing for spare parts.” Jens-Uwe Siebert - Program Manager and Project Manager, Volkswagen Classic Parts
The main goal of the Adobe Commerce upgrade was to improve e-commerce performance and stabilize the system as a whole.
“We wanted to create a user-friendly digital ecosystem for spare parts, merchandising items, and providing certificates for our business and private customers,” says Jens-Uwe Siebert, project manager for Volkswagen Classic Parts. “The e-commerce site needed to support customers who wanted targeted search as well as those casually browsing for spare parts. TechDivision and LexCom worked with us to help us achieve this goal."
A highlight of the new Volkswagen Classic Parts site is the option to search for spare parts by chassis number. For vehicles built after 1998, Volkswagen can use the vehicle identification number (VIN) to link a vehicle with parts and display the right spare parts for an individual vehicle.
“We have been supporting Volkswagen Classic Parts for many years, and we were pleased that they relied upon our expertise to integrate Adobe Commerce and Adobe Experience Manager into a complex environment.” Stefan Willkommer - CEO, TechDivision
The new Volkswagen Classic Parts e-commerce site not only opens up better options for its customers to find the parts they need, but it also provides Volkswagen with new opportunities for emotional storytelling around the classic VW logo. With Adobe Experience Manager as the content management system, Volkswagen integrated a magazine into its digital experience. The magazine allows Volkswagen to tell stories, such as a history of the Volkswagen T4 or look at manufactured parts for the iconic Volkswagen Beetle.
To ensure that the combination of sales and experience works seamlessly, Volkswagen relies on the integrations between Adobe Commerce, Adobe Experience Manager, and internal master databases within Volkswagen Group. TechDivision used its proprietary commerce integration platform, which is being successfully used for a large number of projects, to connect with the existing IT infrastructure.
According to Siebert, that was one of the greatest challenges of the project. Volkswagen Classic Parts handles such an extensive range of parts that it depends on internal databases. Product descriptions and dimensions come from the Electronic Parts Information System (EPIS) from LexCom. Data around inventories, availability, and prices are pulled from the merchandise management system. The content management system links relevant information from the spare parts technical documentation with the e-commerce parts module, creating a system that allows customers to find parts related to their vehicle in the simplest way possible.
Service layers and the close collaboration between partners were key to using data seamlessly across the e-commerce site. “The three teams worked particularly well during this critical phase to bring data together,” says Siebert. This phase expanded upon the capabilities within Adobe Commerce and Adobe Experience Manager to bring even stronger e-commerce functionality to the site.
“The majority of the customizations were implemented as part of the integrations,” adds Stefan Willkommer, CEO of TechDivision, which supported the implementation and also provided the right middleware. “We have been supporting Volkswagen Classic Parts for many years, and we were pleased that it relied upon our expertise to integrate Adobe Commerce and Adobe Experience Manager into a complex environment.”
“The cooperation between the project teams at Volkswagen Classic Parts, TechDivision, and LexCom was extremely constructive throughout the project and always goal-oriented, even during the crucial phase before the go-live. We could address issues quickly and complete this demanding project on time.” Ernst Hagl - Product Manager, LexCom
The end result is a polished, high-performance Volkswagen Classic Parts e-commerce site that is ready for whatever the future brings. It also served as a strong experience for the three partners, who all attributed the project’s strong success through good cooperation and close communication. Working together, they overcame the challenges of integrating systems and data.
“The cooperation between the project teams at Volkswagen Classic Parts, TechDivision, and LexCom was extremely constructive throughout the project and always goal-oriented, even during the crucial phase before the go-live,” says Ernst Hagl, product manager at LexCom. “We could address issues quickly and complete this demanding project on time.”
Adobe Commerce Adobe Experience Cloud Adobe Experience Manager
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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