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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Germany Oct 20, 2025 Country Members Virtual german
Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.
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Belgium Oct 21, 2025 Invitation Only Physical english
In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile. However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments. This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.
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Spain Oct 22, 2025 Country Members Physical spanish
Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.
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Belgium Oct 22, 2025 Invitation Only Physical english
Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo
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Poland Oct 23, 2025 Invitation Only Physical Polish
Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace. Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina.
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Belgium Oct 23, 2025 Invitation Only Physical english
How to lead responsibly when technology can deceive better than a human? AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.
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Palo Alto Networks improves content experience, reach, and velocity with one Adobe solution.
Protecting business in the digital age
The digital age opened doors to greater freedom in commerce, communication, and much more, but those open doors also invite some unwelcome risks. Cyberthreats are top of mind for every business in the digital age.
As the global cybersecurity leader, Palo Alto Networks® helps organizations prevent successful cyberattacks and protect our collective way of life in the digital age. The company provides its advanced cybersecurity offerings to more than 50,000 organizations in 150 countries, including 85 of the Fortune 100 and more than 63% of the Global 2000. Along with its excellent products and services, Palo Alto Networks provides technical documentation to help customers successfully deploy its Security Operating Platform.
“One of the reasons that I love working on technical documentation at Palo Alto Networks is because I really believe in our mission of helping prevent successful cyberattacks,” says Laralyn Melvin, Senior Director, Technical Documentation at Palo Alto Networks. “Our technical documentation isn’t just about explaining all of the buttons. We use our technical documentation as an opportunity to show how our products can solve customers’ security problems. That’s why we feel that technical documentation really needs to be at the forefront of our users’ journeys.”
Palo Alto Networks has seen remarkable customer growth, expanding its customer base by more than 250% over the past five years. To meet customer demand for access to more best practices information, Palo Alto Networks decided that it needed to make technical documentation more readily available on the same website as its product and service information. Adobe solutions enabled this shift in content strategy.
Technical writers now create and publish technical documentation quickly through a seamless workflow using Adobe Experience Manager Guides, the full-fledged DITA component content management system (CCMS) from Adobe.
“Moving to Adobe Experience Manager Guides has helped us build a solution where technical documentation is a more central part of the website and a bigger part of the customer journey.” Laralyn Melvin - Senior Director, Technical Documentation, Palo Alto Networks
Previously, web content and technical documentation were kept siloed. For web content, Palo Alto Networks relied on the integrated Adobe Experience Cloud solutions. Adobe Experience Manager Sites and Experience Manager Assets allows web content authors to easily create, manage, and publish web content with the help of reusable templates and assets. Adobe Analytics, Adobe Experience Manager, and Adobe Campaign help Palo Alto Networks understand who its audiences are, what they want, and how to market to them more efficiently.
For technical documentation, technical writers rely on Adobe FrameMaker to construct complex books that can easily reach hundreds or even thousands of pages. Palo Alto Networks strongly believes that subject matter should dictate the content. That’s why technical writers originally produced unstructured FrameMaker documents, taking advantage of the more flexible structure to allow a more innovative and creative flow of information.
When Palo Alto Networks decided to start uploading this information to the web, the company worked with a vendor to create a custom connector tool to convert those unstructured documents into web-friendly PDF and HTML, but the workflow was time-consuming and required frequent troubleshooting. Technical writers spent a significant amount of time trying to troubleshoot issues and publish content, leading to slower content updates.
To help solve this problem, Palo Alto Networks decided to switch to structured DITA content. The company hoped that this additional structure would add consistency without restricting writers’ individuality. The company approached a vendor to create an updated connector tool when it discovered that Adobe already had a solution: Experience Manager Guides.
Rather than continue to develop its own tool, Palo Alto Networks approached Adobe about helping with feedback on the development and testing of the solution. Palo Alto Networks provided test cases, met weekly with the Adobe development team, and set up a server for in-house beta testing.
“We knew that we could rely on Adobe to develop a superior solution,” says Bernadette Javier, Senior Web Experience Manager at Palo Alto Networks. “Adobe is fantastic at pushing the envelope and integrating its products. Adobe also has teams of developers and experts in both Adobe Experience Manager and FrameMaker to develop a truly seamless solution. In the future, Adobe will provide updates and maintenance to the solution, while we can concentrate resources on delivering world-class security solutions and documentation.”
“We knew that we could rely on Adobe to develop a superior solution. Adobe is fantastic at pushing the envelope and integrating its products.” Bernadette Javier - Senior Web Experience Manager, Palo Alto Networks
With Adobe Experience Manager Guides, technical writers now have an easy and streamlined workflow for authoring and publishing content. Technical writers take validated DITA content developed in FrameMaker and use Experience Manager Guides to manage content using Experience Manager Assets and then generate and publish content directly to Experience Manager Sites as PDF, HTML, XML, and images. With all content managed through one platform, Palo Alto Networks can better support the needs of all customers, including in the pre-sales and post-sales cycles.
“Having a unified publishing platform through Experience Manager Guides has really helped us with the efficiency of our publishing by allowing us to reuse content, leverage tags, and build dynamic sets of content,” says Melvin.
Unlike the previous publication workflow, which required time and experience to successfully troubleshoot the process, any technical writer can quickly learn to use the Adobe solution to publish content. Writers can even make small updates by uploading specific topics rather than republishing the entire book, leading to much faster time to market for changes.
Using Experience Manager Guides, Palo Alto Networks delivered 26 books of technical documentation — nearly 7,000 pages of content covering 6,000 topics — in a quarter of the time compared to the old workflow. With fast publishing workflows, technical writers can better stay on top of last-minute changes, listen to customer feedback, and update content quickly to support a growing number of customers and industries.
“Having a unified publishing platform through Experience Manager Guides has really helped us with the efficiency of our publishing by allowing us to reuse content, leverage tags, and build dynamic sets of content.” Laralyn Melvin - Senior Director, Technical Documentation, Palo Alto Networks
“The biggest benefits from Experience Manager Guides are flexibility and peace of mind,” says Matangi Vaidyanathan, Senior Manager, Technical Writing at Palo Alto Networks. “We’ve reduced the number of man-hours needed for troubleshooting. Writers can concentrate on creating dynamic content without getting dragged down by technical details. We’re able to create more content and deliver it in a more efficient way for a larger experience base, thus improving the customer experience.”
The Palo Alto Networks writers focus on writing in a friendly, conversational voice. Couple this with the rich metadata available in DITA XML and the result is a documentation set that is highly searchable, which makes it much easier for customers to find what they are looking for and improves search engine optimization (SEO). This has enabled Palo Alto Networks to break its monthly technical documentation site traffic record, with over 1 million visitors, including over 200,000 unique visitors.
Experience Manager Guides is also helping Palo Alto Networks rethink how it leverages its wealth of technical documentation in the digital age. By streamlining workflows and consolidating content management systems, the solution makes it easier to deliver translations for global websites. Palo Alto Networks is also considering how it can develop more reusable content from its technical documentation to deliver relevant topics dynamically depending on a user’s products and configuration.
“Moving to Experience Manager Guides has helped us build a solution where technical documentation is a more central part of the website and a bigger part of the customer journey,” says Melvin. “Authors are writing in a familiar environment — FrameMaker — but then uploading to Experience Manager where our content fits in with the rest of our marketing content. Working with the Adobe solution allows us to keep pace with the industry and provide dynamic information for our users globally.”
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
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CIOFEST 2025 - From Order Taker to Proactive Disruptor
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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