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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Sep 29, 2025 Country Members Virtual german

Online: AI & DATA Knowledge Transfer - Briefing 19

Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders mit praktischen Anwendungen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für transformative digitale Reisen ebnen.

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Germany Sep 30, 2025 Country Members Physical german

München: Unstrukturierte Daten – Das verborgene Kapital in deinem Unternehmen

Von der Theorie in die Praxis: Erst Business, dann Bier.Unstrukturierte Daten sind das verborgene Kapital vieler Unternehmen – und zugleich eine der größten Herausforderungen moderner IT. Gemeinsam mit CIOs, CDOs und CTOs der CIONET-Community sprechen wir zuerst bei WeWork München über Strategien, Technologien und echte Use Cases, um dieses Potenzial zu heben. Danach geht's weiter auf die Wiesn – für den offenen Austausch in bayerischer Atmosphäre.  

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UK Sep 30, 2025 Invitation Only Physical english

How CIOs drive game-changing results at scale?

This exclusive Jefferson dinner, hosted by Mendix and CIONET, brings together a hand-picked group of senior executives and digital leaders from across the UK financial sector.

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Netherlands Sep 30, 2025 Invitation Only Physical dutch

Vision Dinner From the Network to the Data

Alleen op uitnodiging. Mastering Digital Sovereignty Control, trust and resilience in an era of geopolitical and regulatory shifts. From the Network to the Data.

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Belgium Oct 1, 2025 Invitation Only Physical english

Telenet Business Leadership Circle - Legacy & Lifecycle Management

In today’s rapidly evolving technological landscape, organisations face a critical challenge: how to modernise their legacy systems while managing costs, maintaining security, and ensuring operational continuity. This exclusive round table discussion brings together CIOs, CTOs, and Digital Leaders to explore best practices for legacy and lifecycle management. Key topics include extending the lifespan of existing systems, mitigating cyber security risks, optimising costs, and integrating legacy platforms with modern technologies. We’ll also delve into sustainability, workforce challenges, and future-proofing IT infrastructures to navigate technological obsolescence.

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Germany Oct 7, 2025 Country Members Virtual german

Online: KI-CHECK: Wo steht dein Unternehmen?

Alle nutzen KI, aber keiner weiß wie effektiv! Im Jahr 2025 sind wir als IT-EntscheiderInnen gefordert die Wünsche der Fachbereiche an Künstliche Intelligenz zu managen. Welche KI dient als Copilot für unsere Mitarbeitenden, inwieweit hat diese Zugang zu Firmenwissen und könnten wir heute bereits sinnvoll einen KI Agenten in die IT Systemlandschaft einbinden? Unser Business Partner Scheer PAS spricht als Anbieter einer Process iPaaS Plattform mit hunderten Unternehmen jedes Jahr über IT-Integration. In dieser Online-Session besprechen wir erste Reifegradmodelle zu KI, wo der deutsche Mittelstand sich befindet und wie wir die nächste Innovationsstufe erreichen. Wir teilen praktische Erfahrungen aus dem Marktumfeld und planen unsere nächsten Schritte in der Adaption von KI.

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Recent Cases

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Delhaize digitally transforms its store network with Hanshow using Azure

Belgian retailer Delhaize was facing an operational challenge to efficiently manage pricing systems in its growing network of stores. Delhaize needed the ability to centrally manage its electronic shelf labels (ESL) and other IoT devices across its entire store network for faster and more consistent update and upgrades.

Belgian retailer Delhaize was facing an operational challenge to efficiently manage pricing systems in its growing network of stores. Despite having adopted a degree of digitalization through electronic shelf labels, local IT infrastructure left many gains in efficiency on the table through the need to still update pricing information store by store. Delhaize needed the ability to centrally manage its electronic shelf labels (ESL) and other IoT devices across its entire store network for faster and more consistent update and upgrades.

ESL improves pricing and promotion management and enhances the client’s digital shopping experience. With this technology costs go down, and efficiency goes up. 

Rolf Vanden Eynde: Regional IT-Manager - Ahold-Delhaize

 

Deploying scalable and affordable enterprise grade IoT applications in the retail industry was previously constrained by technology limitations. But digital retail solutions leader Hanshow developed a SaaS solution on Microsoft Azure that accelerated this digital transformation by connecting store shelves to retailers, store operators, and customers for Delhaize stores across Belgium and Luxembourg. 

Delhaize and Hanshow began partnering in 2018 to install electronic shelf labels and other digital solutions for their store network. ESLs are the building blocks of retail digitization, and effective solutions for connecting them are crucial to maximize efficiency and new possibilities. ESL allows customers to easily obtain product information and pay conveniently with mobile phones or NFC cards, and it also allows for quicker and more dynamic pricing methods such as automated price reductions for items close to expiration date. While ESLs already greatly increase store operational efficiency, the ability to remotely manage millions of ESL across hundreds of stores through one cloud-based network is a new and encouraging development.

Delhaize had been using ESL for several years already, however all their affiliated brands across Belgium and Luxembourg were all managed under separate local IT infrastructure. This causes a range of problems and inefficiencies for the retailer. Costs to maintain multiple localized IoT device management networks are high both financially and in time usage. For instance, if Delhaize needed to update the design templates on their ESLs, this would need to be done at each location on the localized servers. 

Delhaize was looking for a way to solve these inefficiencies along with the ability to centrally manage ESL and other devices on one cloud for their entire store network with stores in Belgium and Luxembourg. With plans for continuing to add digital solutions beyond ESL to this network, the need for a one cloud-based management system became even more important.   

To realize cloud-based management of the Delhaize store network and its over 4 million ESLs, Hanshow partnered with Microsoft to develop a SaaS solution that can handle this massive amount of integration. Hanshow’s operating system was tailored to run on Microsoft Azure Database for MySQL, unlocking the full potential of cloud-based management. And with Microsoft’s established and industry leading Azure service already in place, these stores could now be operating ESL and other in-store digital solutions instantly.

“ESL improves pricing and promotion management and enhances the client’s digital shopping experience. With this technology costs go down, and efficiency goes up,” notes Rolf Vanden Eynde, Regional IT-Manager for Ahold-Delhaize.

Benefits of a SaaS on Azure

The Hanshow SaaS solution addresses numerous challenges for Delhaize such as staffing surges during peak hours, labor costs, space constraints, and overall productivity. Under previous scenarios, retailers must install and operate their own system of servers and infrastructure on premise requiring a massive investment, untold time to set up, and significant input from IT professionals. Large retailers need to update several million price tags across their stores on any given day. Through the Hanshow SaaS system, 3 million ESLs can be updated in just 80 minutes and can be done simply from a system login anywhere. 

The Hanshow SaaS solution provides global retailers an intelligent, easy-to-deploy, user-friendly, and analytics driven platform. 

  • No need for traditional on-premises deployment involving complicated, expensive, and time-consuming hardware and infrastructure installation. Adopting Hanshow SaaS can basically eliminate these direct costs while significantly increasing IT operational efficiency. Hanshow SaaS is ready on arrival and can be accessed instantly anytime, anywhere; 
  • Data can be shared across geographies with seamless remote monitoring and updates. Through SaaS, this data sharing and remote monitoring can manage store systems around the world. This dramatically increases efficiency and allows for quick fixes to any errors or system issues;
  • With a focus on the heightened security needed from a cloud-based network, Hanshow carried out third-party security testing through a leading global security firm to certify data safety of the Microsoft Azure-backed Hanshow SaaS. This allows users to easily access system security status and provides the highest possible prevention measures to security threats.

 

“This scale and advancement in retail technology was made possible through the safety, stability, scalability and speed of Microsoft SaaS with Hanshow’s innovative management software,” said Raj Raguneethan, regional leader, Retail & Consumer Goods at Microsoft Asia. “With this work, we’re seeing only the beginning of what’s possible with IoT and SaaS.” 

On the horizon 

With the building blocks of retail digitalization in place with ESL and the Azure cloud, Hanshow and Delhaize are also entering into a proof-of-concept phase for AI-powered solutions that monitor planogram management and out-of-stock occurrences. Being able to receive and act on real time data in these areas will further help Delhaize maximize efficiency and profitability while providing a more optimized customer experience.

“By integrating retail digitization with SaaS, the possibilities are endless,” said Hanshow Executive Chairman and CEO Shiguo Hou. “Digital store solutions can now become a reality for the world’s largest retailers. This is the future. We are already seeing the wide-ranging benefits this technology brings to customers and retailers, and Hanshow is dedicated continuing these breakthroughs on an even grander scale.”

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Get your copy

HDS - From Hype to Reality Navigating the Challenges of GenAI

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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