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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Oct 20, 2025 Country Members Virtual german

Online: AI & DATA Knowledge Transfer - Briefing 20

Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.

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Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

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Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

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Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

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Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

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Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

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Recent Cases

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Delhaize digitally transforms its store network with Hanshow using Azure

Belgian retailer Delhaize was facing an operational challenge to efficiently manage pricing systems in its growing network of stores. Delhaize needed the ability to centrally manage its electronic shelf labels (ESL) and other IoT devices across its entire store network for faster and more consistent update and upgrades.

Belgian retailer Delhaize was facing an operational challenge to efficiently manage pricing systems in its growing network of stores. Despite having adopted a degree of digitalization through electronic shelf labels, local IT infrastructure left many gains in efficiency on the table through the need to still update pricing information store by store. Delhaize needed the ability to centrally manage its electronic shelf labels (ESL) and other IoT devices across its entire store network for faster and more consistent update and upgrades.

ESL improves pricing and promotion management and enhances the client’s digital shopping experience. With this technology costs go down, and efficiency goes up. 

Rolf Vanden Eynde: Regional IT-Manager - Ahold-Delhaize

 

Deploying scalable and affordable enterprise grade IoT applications in the retail industry was previously constrained by technology limitations. But digital retail solutions leader Hanshow developed a SaaS solution on Microsoft Azure that accelerated this digital transformation by connecting store shelves to retailers, store operators, and customers for Delhaize stores across Belgium and Luxembourg. 

Delhaize and Hanshow began partnering in 2018 to install electronic shelf labels and other digital solutions for their store network. ESLs are the building blocks of retail digitization, and effective solutions for connecting them are crucial to maximize efficiency and new possibilities. ESL allows customers to easily obtain product information and pay conveniently with mobile phones or NFC cards, and it also allows for quicker and more dynamic pricing methods such as automated price reductions for items close to expiration date. While ESLs already greatly increase store operational efficiency, the ability to remotely manage millions of ESL across hundreds of stores through one cloud-based network is a new and encouraging development.

Delhaize had been using ESL for several years already, however all their affiliated brands across Belgium and Luxembourg were all managed under separate local IT infrastructure. This causes a range of problems and inefficiencies for the retailer. Costs to maintain multiple localized IoT device management networks are high both financially and in time usage. For instance, if Delhaize needed to update the design templates on their ESLs, this would need to be done at each location on the localized servers. 

Delhaize was looking for a way to solve these inefficiencies along with the ability to centrally manage ESL and other devices on one cloud for their entire store network with stores in Belgium and Luxembourg. With plans for continuing to add digital solutions beyond ESL to this network, the need for a one cloud-based management system became even more important.   

To realize cloud-based management of the Delhaize store network and its over 4 million ESLs, Hanshow partnered with Microsoft to develop a SaaS solution that can handle this massive amount of integration. Hanshow’s operating system was tailored to run on Microsoft Azure Database for MySQL, unlocking the full potential of cloud-based management. And with Microsoft’s established and industry leading Azure service already in place, these stores could now be operating ESL and other in-store digital solutions instantly.

“ESL improves pricing and promotion management and enhances the client’s digital shopping experience. With this technology costs go down, and efficiency goes up,” notes Rolf Vanden Eynde, Regional IT-Manager for Ahold-Delhaize.

Benefits of a SaaS on Azure

The Hanshow SaaS solution addresses numerous challenges for Delhaize such as staffing surges during peak hours, labor costs, space constraints, and overall productivity. Under previous scenarios, retailers must install and operate their own system of servers and infrastructure on premise requiring a massive investment, untold time to set up, and significant input from IT professionals. Large retailers need to update several million price tags across their stores on any given day. Through the Hanshow SaaS system, 3 million ESLs can be updated in just 80 minutes and can be done simply from a system login anywhere. 

The Hanshow SaaS solution provides global retailers an intelligent, easy-to-deploy, user-friendly, and analytics driven platform. 

  • No need for traditional on-premises deployment involving complicated, expensive, and time-consuming hardware and infrastructure installation. Adopting Hanshow SaaS can basically eliminate these direct costs while significantly increasing IT operational efficiency. Hanshow SaaS is ready on arrival and can be accessed instantly anytime, anywhere; 
  • Data can be shared across geographies with seamless remote monitoring and updates. Through SaaS, this data sharing and remote monitoring can manage store systems around the world. This dramatically increases efficiency and allows for quick fixes to any errors or system issues;
  • With a focus on the heightened security needed from a cloud-based network, Hanshow carried out third-party security testing through a leading global security firm to certify data safety of the Microsoft Azure-backed Hanshow SaaS. This allows users to easily access system security status and provides the highest possible prevention measures to security threats.

 

“This scale and advancement in retail technology was made possible through the safety, stability, scalability and speed of Microsoft SaaS with Hanshow’s innovative management software,” said Raj Raguneethan, regional leader, Retail & Consumer Goods at Microsoft Asia. “With this work, we’re seeing only the beginning of what’s possible with IoT and SaaS.” 

On the horizon 

With the building blocks of retail digitalization in place with ESL and the Azure cloud, Hanshow and Delhaize are also entering into a proof-of-concept phase for AI-powered solutions that monitor planogram management and out-of-stock occurrences. Being able to receive and act on real time data in these areas will further help Delhaize maximize efficiency and profitability while providing a more optimized customer experience.

“By integrating retail digitization with SaaS, the possibilities are endless,” said Hanshow Executive Chairman and CEO Shiguo Hou. “Digital store solutions can now become a reality for the world’s largest retailers. This is the future. We are already seeing the wide-ranging benefits this technology brings to customers and retailers, and Hanshow is dedicated continuing these breakthroughs on an even grander scale.”

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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your potential. Realise your ambitions.

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You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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