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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

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Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

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Poland Oct 17, 2025 Invitation Only Physical & Virtual Polish

IT EXECUTIVE MASTERCLASS 5

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Germany Oct 28, 2025 Country Members Physical german

Köln: Powershift

Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.

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France Nov 4, 2025 Country Members Physical french

Maîtriser la souveraineté numérique: du réseau à la donnée

À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.

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Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

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Toyota Motor Europe: Building a happier workplace by putting people first

The name Toyota has long been synonymous with innovation and excellence, known across the world for pushing boundaries and pioneering new ways of thinking. The hybrid workplace has become a reality and Toyota Motor Europe is using the Microsoft 365 suite of tools to usher in not only new ways of working, but a new way of thinking too.

“Our mission at Toyota is to ‘produce happiness for all’. What we’re doing now is part of that mission.”

Tine Slabbinck, Manager of the Business Productivity team at Toyota Motor Europe, is talking about the seismic transition happening within her company as it transitions from traditional carmaker to innovative mobility company.

“If you look at the recent Olympic Games, you see a lot of mobility solutions that Toyota is now providing that aren’t in the traditional car manufacture space,” Slabbinck continues. “That all ties in to our overall mission.” It is a mission that is being supported by a new guiding framework called the five Cs – Courage, Curiosity, Collaboration, Creativity and Coaching – which is helping the company keep up with changes happening both in the automotive industry and more broadly.

For Slabbinck, her team’s interpretation of the framework is about more than just technology though: “I’ve always tried to find projects that make a difference on the human aspect. Just the technology side of things is not enough for me.

“So what we are doing with Microsoft Teams is maybe a little outside of IT,” she continues. “It is about change management, it is about explaining things in a simple way, having patience and empathy, and ultimately trying to make a difference on a human level.”

A company keen to adopt a new approach

Since it was established in 1937, Toyota has become a household name across the world and a byword for quality, efficiency and innovation in car manufacturing space. More recently, that space has expanded into mobility more broadly.

Its European arm, Toyota Motor Europe (TME) is headquartered in Belgium and operates in 29 European countries, employing some 25,000 people. “We have over 69 nationalities working in TME, so it’s a very international company,” says Slabbinck.

“Organizationally too, there are different cultures,” she adds. “You have the sales area where there is a specific culture, and then the manufacturing plants where there is a huge emphasis on efficiency. It's great to have these different mentalities, this diversity; gender-wise, nationality-wise, but also organizationally. That's what makes it really interesting to work here.”

Slabbinck’s Business Productivity team focuses on supporting employees across the TME network to embrace new ways of working, especially how they use digital tools. “Our team mission is to increase user adoption of the Microsoft 365 digital workplace,” she explains. That user adoption spans the whole suite of Microsoft 365 tools, including Teams, SharePoint and Outlook.

But the adoption approach isn’t just using tech for tech’s sake. “One of the key principles that drives our approach is including the user voice,” she says.

“We really try to get close to our users, and bridge the human gap,” she adds. “I’d say we’re pioneers in that.”

Accelerating adoption during COVID-19

Using digital tools to enhance productivity and collaboration is not a new pursuit for Toyota. The company was an early adopter of cloud-based tools and was already planning to move to something akin to a hybrid workplace in 2019.

“The company had just announced we would be working remotely two days a week,” recalls Slabbinck. “So we were busy preparing for that, getting everything in place, when COVID-19 happened.” 

What had previously been a strategic decision to embrace remote working, suddenly became a necessity. “We had daily crisis meetings because we weren't too sure what was going to happen,” she recalls. “We'd never had that many people working from home before.” 

And while the early days were focused on ensuring firewalls could support the new setup and the basics were covered, the team quickly turned their attention to the wellbeing of TME employees. “We did regular surveys together with HR on how people were feeling using Microsoft Forms,” Slabbinck says. “And the surveys were about more than just IT. We used smiley faces for people to tell us how they were feeling, how happy they were. It was very important for us to understand that in the beginning. 

The team also realized that there was much more openness to some of the tools. “There had been some resistance pre-pandemic to SharePoint and even Teams. But suddenly, people changed their mindset and realized how useful they are. It gave us a lot of momentum to drive user adoption. 

“That was when we started to do some really interesting things with our partner Rapid Circle,” she adds. “In our plants, for example, it was crucial during the pandemic to keep the presence on the shopfloor. Through Teams video meetings on a mobile phone with a stabilizer, the meeting attendees felt like they were on the shopfloor, even if they weren’t. 

“And we found that the live Teams meetings with video enabled faster sharing of best practices to a larger audience, so it was even an improvement from before.”

Improving the way people collaborate 

The team at TME had already established a strategy to encourage user adoption of Microsoft 365 tools before the pandemic happened.

“The strategy had a few important pillars,” explains Slabbinck. “One of those was ‘digital influencers’. The influencers existed before COVID, but they weren’t particularly active,” says Michiel Dröge, Business Consultant at Microsoft partner Rapid Circle. “So that was one of the areas we wanted to improve. 

To do this, they used Microsoft SharePoint to establish a broader community. “We established the Know It community, a portal on Teams and SharePoint where people can find key information about the Microsoft 365 tools with FAQ's and videos,” says Slabbinck. “It’s a space for employees to ask questions and for our digital influencers to contribute and guide people.”

“We used Microsoft reporting tools to look at data from users and the influencers, to think of ways to enhance engagement,” says Dröge. “That’s how we came up with the webinar program, and got the insights to improve some of the sites where we publish information.” 

“One webinar series was focused on My Analytics, which we launched during the pandemic,” says Katarzyna Slomka, Business Productivity Specialist at TME, who led the webinar series. “There was that need to support people to focus their time, to understanding their own working style. 

“We made everything clearer for people, more streamlined,” adds Dröge. “And that is helping people to start to use new tools. Many employees have started using Teams together with Planner, for example. And they’re finding that Planner really helps them to visualize their tasks and work in a new, more agile way.”

Bridging the space between IT and HR

An important aspect of the way that Toyota Motor Europe is using technology, is seeing it not in isolation, but as part of a wider organizational transformation. “There are a lot of initiatives that Toyota has been doing that are connected to IT support,” says Dröge. “But we want to relate them to broader HR themes around change management, to focus on really making people happier and secure with their workplace and supporting them to collaborate in better ways.” 

“We are transforming from a car company to a Digital Mobility provider,” says Kylie Jimenez, Senior Vice President of People, Technology and Corporate Affairs at Toyota Motor Europe. 

“This transformation is about creating products, systems and services to produce mass happiness for all. Not just for Toyota customers, but for the good of society. While some of this is hardwired into Toyota DNA, there is an aspect of cultural transformation that is still required.   

“This has brought our IT&D, HR and Administrative functions closer to focus on collaboration, open sharing and innovation. Together we aim to inspire and enable the change for the organization by painting a picture of what is possible and then enabling it with the right digital workplace tools and resources.”

And as the company pivots to a new era, it is keen to invite its employees to redefine how the changing working environment can improve and facilitate the way the company collaborates. Ideas are being called for on how meeting rooms are refurbished and a series of workshops has been organized to ‘hack the future of collaboration at TME.’ The best ideas gathered from the workshops will be pitched to senior staff at TME and funded, as the company transitions to a new way of working that straddles physical and virtual spaces. 

A new mindset for the hybrid workplace 

Like many companies across the world, Toyota Motor Europe now faces the challenge of establishing the hybrid workplace in a more permanent form. One aspect of that has been the creation of a jointly defined digital roadmap.
 
“We’ve focused on building a roadmap for the hybrid workplace together with the users and our internal IT stakeholders – and Microsoft Teams is a central part of that,” says Slabbinck.
 
“Teams is helping us so much with having a smooth collaboration with external stakeholders, as well as internally for employees. Collaboration is smooth because of all the tools that we have that work with Teams. So if we want to boost creativity, we need to make sure that we can have Teams meetings where people can whiteboard ideas, where they can vote on ideas using Microsoft Forms.
 
“It’s crucial to have these tools accessible if we want to continue to be innovative in whatever we do in the future,” she adds. “Teams makes that possible.”
 
Even as more and more employees return to the workplace, there is flexibility about how and when people come in. “The guidance from HR is that you should come to the office 40-60% of your time. What this means in practice is that most meetings will still be Teams meetings, because having everybody in the same location will probably not happen so often.
 
“So there's a lot of work being done by our HR colleagues on hybrid working,” she continues. “Like the webinar they organized yesterday. It was all about wellbeing and psychology, about the importance of disconnecting, about doing breathing exercises, about having a growth mindset instead of a fixed mindset.
 
“It goes to show how our company is really evolving in the way it approaches the workplace, and what it means to belong to this company.”

Technologies

Microsoft Teams

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

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