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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

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Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

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Poland Oct 17, 2025 Invitation Only Physical & Virtual Polish

IT EXECUTIVE MASTERCLASS 5

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Germany Oct 28, 2025 Country Members Physical german

Köln: Powershift

Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.

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France Nov 4, 2025 Country Members Physical french

Maîtriser la souveraineté numérique: du réseau à la donnée

À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.

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Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

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Recent Cases

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Facilitating Better Business Decisions with Azure

Facq is a Belgian provider of sanitation, heating and renewable energy distribution services for the construction sector. The company wanted to make better decisions based on the right data. To do this, they partnered with element61 and built a business intelligence platform based on Microsoft Azure.

As the IT and Quality Director at Facq, Nicolas Van Caster faced an interesting challenge. He wanted to develop a business insights solution that empowered the company’s point-of-sale (POS) team leaders — without removing any of their accountability to make decisions. In short, he wanted to gather more targeted insights from the data available to these leaders and enable the data-driven mindset that Facq has championed throughout its 140-year history.  

To meet this goal — and set his company up for future success — Nicolas partnered with element61, a data analytics provider and Microsoft Advanced Specialization Partner based in Belgium. Together, the companies have developed a business insights tool powered by Microsoft Azure.

We needed a solution that could help our point-of-sale leaders make the right decisions at the right time. Azure and PowerBI facilitates that by bringing the data to where it’s needed in real time. 

Nicolas Van Caster: IT and Quality Director - Facq

The need for a practical solution

Facq is a Belgium-based provider of sanitary, heating, and renewable energies distribution for professionals in the construction sector. They operate a B2B model, serving installers and plumbers across the country through 46 points of sale, 16 showrooms, and three warehouses.  

Across this significant sales network, one of the biggest challenges was managing stock and inventory at each point of sale.

Up until recently, the company’s POS team leaders would receive monthly reports from the head office with various data points around their inventory levels — and it was up to them to review these reports and make decisions from them. However, there were three primary challenges with this model:

  1. There was too much data. POS team leaders would receive over 100 pages of data, and would have to sift through them all to get a clear picture of what was going on.  
  2. The data was (often) too late. As the reports came at the end of every month, there were times where POS team leaders would be told about low inventory levels when it was too late to mitigate the impact on consumers.  
  3. The data was not targeted enough. In the 100 pages of data, there was no clear indication as to which data point indicated a problem that needed addressing.

Instead of this fairly unstructured approach, Van Caster and his team realised that they needed a cloud-based solution that could help them deliver more actionable insights — and someone that could help them build it. That’s where element61 and Microsoft Azure came in.  

Facilitating data-driven decision making

Together with the team at element61, Facq has developed a business insights platform that empowers their POS team leaders. They started by establishing performance and operational indicators, understanding that while the first helps identify problem areas, the second is key for identifying the potential solution to that problem.  

They then built the platform using a modern data platform approach, powered by Azure. At the front-end, users engage with a Microsoft Power BI dashboard that’s easy to use and simple to understand. This was not a one-and-done process. For Van Caster and element61, iteration and collaboration with the end users was key. As such, the build process was made up of various two-week sprints, where they requested feedback and inputs from the POS team leaders and other key stakeholders. This level of collaboration gave these employees a sense of ownership of the product before it was even fully deployed.

Today, POS team leaders have access to a simplified dashboard that surfaces the right data at the right time, giving them the information they need to replenish stock in a proactive manner. Not only does it present problems that need addressing, it also automatically provides the suggested steps needed to remedy those problems. For these employees, the change has given them more ownership and accountability for making decisions that improve how the business operates.

In addition, the company is also seeing benefits at the business level. Now, when competitors don’t have enough inventory, installers and plumbers are turning to Facq, driving up sales and revenue as a result. Plus, each POS is able to be more agile in responding to seasonal fluctuations in demand, which are common in the construction sector. It’s a true testament of how connecting the dots between operational performance and business strategies can deliver true value. 

Where Facq goes next

The business insights solution has become an important tool for Facq’s POS team leaders — but the team isn’t stopping there. According to Van Caster, Facq and element61 are currently working on expanding the cloud-based solution for their warehouse teams to show them real-time KPIs in a centralised dashboard. Even further ahead, the team plans to find ways to adopt automation and machine learning capabilities to optimise operations, while still empowering their employees with ownership and accountability.   

From the very beginning, element61 showed initiative in wanting to know our business. When we discussed performance and operational indicators, they asked us to show them what that looked like in practice — and that’s the kind of partner we needed for this project. - Nicolas Van Caster: IT and Quality Director Facq

Technologies

Microsoft Power BI

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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