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Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
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Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
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Italy Nov 13, 2025 Invitation Only Physical italian
Questa roundtable sarà l’occasione per un dialogo diretto e peer-to-peer tra CIO, CISO ed executive della community CIONET.
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Isabel Group automates operations, takes efficiency to the next level with Azure data platform
Belgian FinTech Isabel Group revamps platform with Azure for data & automation. New platform unlocks flexibility, unstructured data handling & machine learning, empowering employees & clients.
Our analysis of the cloud computing market revealed Azure as a leader in data analytics. - Michael Van de Borne: Data Analytics Manager - Isabel Group
For Isabel Group, simplification is a key to success. The Belgium-based fintech company’s core mission is removing hassle for customers through IT-based products that facilitate the exchange of documents, identities, and payments. In the complex world of financial administration, Isabel Group finds ways to streamline processes for its customers.
It was a natural evolution to enter into the wider Microsoft ecosystem both from a business continuity perspective and to ease the migration effort. - Michael Van de Borne: Data Analytics Manager - Isabel Group
Isabel Group originally had an on-premises data platform that was used only for BI purposes. The BI platform was a traditional SQL server-based data warehouse with SQL Server Integration Services (SSIS), SQL Server Analysis Services, and SQL Server Reporting Services. Employees accessed data through multidimensional models and paginated reports. For reporting requests, business users were required to file a ticket and a BI developer would query the data warehouse.
The platform’s single-purpose construction meant that it couldn’t handle unstructured data or be utilized to support other critical business processes. Many operations did not use automation, resulting in repetitious, error-prone tasks that needed to be carried out manually. Because the solution used on-premises infrastructure, business users were forced to rely on database administrators and datacenter operators for managing physical upgrades, hindering their autonomy. The lack of flexibility prevented internal business users from improving processes like marketing campaigns and billing and forced business decision makers to use inefficient tools to compensate for what the BI platform didn’t provide. “Or worse, they went without the proper data or no data at all,” says Van de Borne.
Isabel Group had an opportunity to simplify its own process—and unlock new business capabilities at the same time. The company needed a mature, scalable platform that could make use of machine learning and advanced analytics while offering seamless integration through every step of the data pipeline.
Azure machine learning and data science can address all kinds of problems that nobody believed we could solve previously. - Michael Van de Borne: Data Analytics Manager - Isabel Group
Going from an on-premises Microsoft SQL Server setup—where internal users worked on Windows laptops with Microsoft Office products—to an Azure ecosystem made sense. “It was a natural evolution to integrate into the wider Microsoft ecosystem both from a business continuity perspective and to ease the migration effort,” says Van de Borne. “Our analysis of the cloud computing market revealed Azure as a leader in data analytics.” Isabel Group also took advantage of Fast Track Support from Microsoft, which offered a series of workshops to evaluate how different Azure services could be used.
Working with Microsoft Cloud Partner Program member element61, Isabel Group built a solution using Microsoft Azure Data Factory with self-hosted integration runtimes, Azure Data Lake Storage for scaling and storage, Azure Databricks for processing large datasets, and Microsoft Power BI Premium for insights and reporting. Isabel Group used Azure DevOps to build a custom toolchain, build and deploy models and reports to Power BI, and test and deploy data engineering code to Databricks.
The process starts with raw data that is taken from databases via integration runtimes or sent by apps, then raw data is sent to the staging area in Azure Data Factory. Data is arranged in star schema and business keys and foreign keys are updated through Databricks, then Databricks triggers Power BI API to refresh datasets. With datasets refreshed, business insights are ready to be presented. The end-to-end process includes machine learning model training, a feature that Isabel Group wanted but was unable to fit into their old system.
The process was a complete redevelopment of all the SSIS pipelines Isabel Group used—which number in the hundreds. After two and a half years of planning, problem-solving, and building custom tools and libraries, Isabel Group was able to fully decommission its on-premises BI platform and switch over to Azure.
With the move from traditional BI reporting to more comprehensive data engineering and analysis, Isabel Group gained the ability to process larger and unstructured datasets. Plus, the automation possibilities are a huge win for the team. Infrastructure and data pipelines are automated in the new solution—in fact, the team even automated the creation of new data pipelines, since so many needed to be migrated or remade. “This has unlocked a new range of possibilities,” says Van de Borne. “Alerts, in the case of a failure, and data quality tests are now automated.”
With the modern platform, the data team can provide new data initiatives more quickly and data engineers are more efficient. This means less time is needed to maintain pipelines and reports, and more time can be given to onboarding new use cases. For example, Van de Borne’s team has already begun work on new products used for validating the identity of payment beneficiaries in real time for help with fraud detection. As a result, employees have increased trust in the data team and platform, and Isabel Group can offer new services that continue to streamline and simplify business for its customers.
With the recently deployed platform, Isabel Group expects faster turnaround times for the creation of data products and machine learning-based solutions for both internal and external use. Employees are excited to explore advanced analytics and long-term, organization-wide data governance models. Insights into user usage patterns across product offerings will help steer future development of product features and identify cross-selling opportunities within its customer base. “Azure machine learning and data science can address all kinds of problems that nobody believed we could solve previously,” says Van de Borne.
Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation
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Jesús Oliva, Head of Data & AI at Moeve - From Data Challenges to AI Leadership
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Radosław Maćkiewicz - CEO at COI - Empowering Citizens Through Digital Innovation
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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