Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation

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Switzerland 12-11-25 Invitation Only Physical english
Control, trust and resilience in an era of geopolitical and regulatory shifts CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies? Our goal is a strategic, peer-level dialogue for CIOs, Heads of Infrastructure, and Operations leaders who are working to embed control and resilience into their IT environments. The discussion starts with network architecture, evolves through operational governance, and lands in the reality of enterprise-wide execution.
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Spain 12-11-25 Invitation Only Physical spanish
Cómo la IA puede aportar valor real a los procesos de negocio, simplificar tareas y facilitar la toma de decisiones sin añadir complejidad.
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Poland 12-11-25 Invitation Only Virtual Polish
Kryzysu nie da się zaplanować, ale można sprawdzić, jak skutecznie organizacja reaguje, gdy codzienne procedury przestają działać. Bartosz Lewszuk z EFL pokaże, jak budować dojrzałość w obszarze zarządzania kryzysowego poprzez regularne testy obejmujące zarówno IT, jak i jednostki biznesowe. Omówi, jak przygotowuje się scenariusze, angażuje zarząd i włącza do ćwiczeń wszystkich, którzy mogą zostać dotknięci skutkami incydentu. W centrum uwagi znajdzie się nie tylko sam przebieg testów, ale też analiza wniosków i sposób przekładania ich na działania wzmacniające odporność organizacji.
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Belgium 13-11-25 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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Germany 13-11-25 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
Read More
Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
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Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
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Italy Nov 13, 2025 Invitation Only Physical italian
Questa roundtable sarà l’occasione per un dialogo diretto e peer-to-peer tra CIO, CISO ed executive della community CIONET.
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read More
Switzerland Nov 12, 2025 Country Members Physical english
CIONET invites you to a private dinner with a select group of enterprise CIOs and senior infrastructure leaders in Zurich – part of a multi-country dialogue series with IT executives across Europe. This strategic dialogue is designed for digital leaders to share insights on one of the most pressing challenges facing today's leaders: How can organisations build true digital sovereignty in the face of geopolitical uncertainty, regulatory pressure, and growing technological dependencies?
Read More
Germany Nov 13, 2025 Country Members Physical german
Bauen Sie mit uns ein starkes Netzwerk führender WOMEN CIDOs aus der IT- und Technologiebranche auf! Unser zweites Treffen findet im PwC Experience Center in Frankfurt statt.
Read More
Belgium Nov 13, 2025 Country Members Physical english
The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.
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UK Nov 13, 2025 Invitation Only Physical english
Join us on November 13th for the exclusive roundtable powered by Cognizant.
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Italy Nov 13, 2025 Invitation Only Physical italian
Questa roundtable sarà l’occasione per un dialogo diretto e peer-to-peer tra CIO, CISO ed executive della community CIONET.
Read MoreE.ON provides networks and energy infrastructure to 48 million customers across Europe. This is a big responsibility, and the company needs up-to-date data to make strategic decisions. Since the second half of 2023, E.ON employees have been using Power BI for this purpose.
Power BI had a clear advantage over other tools in terms of interoperability with the Microsoft 365 platform. We face no obstacles in getting data to the right place. - Lars Hesse: Data Analyst, E.ON Energie Deutschland GmbH
When he began his current role, Jan Finke, IT Service Owner, Business Intelligence and Visualization Technologies at E.ON Digital Technology GmbH, was tasked with advancing and scaling E.ON’s existing internal Power BI platform service. According to Finke, Power BI stood out as a great fit for a large, multifaceted company like E.ON and has since become the most in-demand data visualization product compared to the company’s alternative solutions. “Power BI is a particularly good match for us because we’re distributed across Europe but all share the same goal of developing our business,” explains Finke. “To do that, we need to make data-driven decisions.” Adds Lars Hesse, Data Analyst at E.ON Energie Deutschland GmbH, “Before, we had to present data either by showing it in Excel or creating a PowerPoint slide. And despite all our efforts gathering and compiling data, the reports didn’t always reflect the most up-to-date information.”
Hesse and his team also use the insights from Power BI to work more productively. “In the case of Power BI, the productivity comes with the automation,” he says. For example, to create monthly recurring reports, Hesse and his colleagues use a Power BI template that already includes E.ON branding and helps boost efficiency with automated updates to standard datasets. “This is a big change compared to how we did these reports in the past,” says Hesse. “It’s much more efficient to use Power BI to automatically update recurring reports with the latest data rather than manually creating those reports like we did in the past.”
Working with Power BI to report content from within PowerPoint has proved to be another popular efficiency gain. “After we adopted Power BI, we discovered things we never dreamed of, such as the interoperability of the tool with PowerPoint,” recalls Hesse. “We now create PowerPoint presentations that incorporate live data. This was a major step toward becoming a leading-edge company that moves at the speed of business with the latest data always available.”
The centralized, flexible nature of Power BI suits E.ON well, especially considering that more than 65,000 employees use Teams as their go-to productivity platform. “Power BI had a clear advantage over other tools in terms of interoperability with the Microsoft 365 platform,” says Hesse. “We face no obstacles in getting data to the right place.”
Microsoft Teams appealed to E.ON decision-makers because they can adapt it to meet a variety of needs. “We have several hundred subsidiaries,” says Finke. “Depending on the business unit, technology requirements are quite different. We have very small units with just a few dozen employees who focus on innovation, and we have units with thousands of employees who operate on a totally different scale.”
E.ON uses Teams to balance standardization—an efficiency booster for any organization—with the level of customization that helps individual business units achieve their specific goals. Iury Fillies Santos, IT Service Owner, Collaboration Services at E.ON Digital Technology GmbH, says, “When it comes to making certain functionality available in Teams, like the ability to record a meeting, we can be precisely scoped and deliver services or features for just one segment of users. This helps us deliver the business value for local units while maintaining a centralized approach and overarching outlook as a service owner.”
Adopting Power BI inspired Hesse and his colleagues to launch a new data democratization effort at E.ON. “A big focus for my team is preparing datasets for internal audiences and training colleagues how to use Power BI to dive deeper into relevant data,” says Hesse. Today, the E.ON group has more than 1,400 active Power BI Premium workspaces, and enthusiasm for the solution is gaining momentum. Hesse continues, “It’s quite easy for employees of all experience levels to create a report in Power BI once they know a few basics.” He and his team also use the personalize visuals feature to create user-friendly reports that allow for a manageable level of customization. “We use the personalize visuals feature in Power BI to help focus on certain areas of interest and work more efficiently with a curated view of the data,” he says.
Most of the employees’ Power BI training takes place within the Teams platform. “For the E.ON Energie Deutschland GmbH segment of the business, we set up a team called ‘Self BI Hub’ where anyone with knowledge of or interest in Power BI can gather to learn more,” says Hesse. “We now see more and more people joining this journey and using Teams to share their success stories. It’s no longer just individuals looking for solutions to their use cases, it’s a community learning from each other.”
It’s quite easy for employees of all experience levels to create a report in Power BI once they know a few basics. - Lars Hesse: Data Analyst, E.ON Energie Deutschland GmbH
By combining Teams and Power BI, E.ON has created a richly interoperable, efficient experience for colleagues collaborating around data insights. “Using Power BI and Teams together brings even more value,” says Finke. “Teams helps connect the right people in our business while Power BI is the tool they use to support the right decisions.” E.ON employees save time by working on data visualization from within the Teams platform. They no longer need to switch between applications. “We find it’s easiest to use the Power BI app in Teams and begin collaborating with colleagues right within that window,” says Hesse.
Working together in the Teams platform also makes it easy to maintain a high standard of security. “We use Microsoft Entra ID groups to manage who has access to certain teams in the platform, and by default, we use that same method to control who has access to Power BI reports within Teams. It’s much easier than maintaining permissions some other way,” notes Hesse.
Using Power BI and Teams together brings even more value. Teams helps connect the right people in our business while Power BI is the tool they use to support the right decisions. - Jan Finke: IT Service Owner, Business Intelligence and Visualization Technologies, E.ON Digital Technology GmbH
E.ON’s sustainability goals are directly tied to the company’s ambition to become more data driven. Finke explains, “The energy business is changing. We have a much more decentralized energy production that requires the energy network to adapt and learn how to use our grids effectively.” It comes down to making choices grounded in reliable insights and using data to conserve resources. “Making decisions based on timely data is a powerful way to reduce waste,” Finke continues. “We use Power BI to focus our resources in the right direction and deliver a positive business impact.”
After employees’ initial success with Power BI and Teams, E.ON is incorporating even more apps into the Teams platform and continuing to promote a culture of data-driven decision-making. “We see usage of the Power BI app in Teams increasing every day,” says Fillies Santos. “We also have a huge app catalog, and employees spreading the word about the benefits of adding applications to the Teams environment.” Whether it’s using data to allocate resources more thoughtfully, empowering employees with insights into their unique business areas, or collaborating more efficiently, E.ON has embraced a new way of working that matches the future-focused nature of the business. “We now see Power BI and Teams ase essential to how we work today,” says Finke.
We use Power BI to focus our resources in the right direction and deliver a positive business impact. - Jan Finke: IT Service Owner, Business Intelligence and Visualization Technologie, E.ON Digital Technology GmbH
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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