<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2528533714139722&amp;ev=PageView&amp;noscript=1">
New call-to-action
https://4295993.fs1.hubspotusercontent-na1.net/hubfs/4295993/INT_CIONET-International/VIDEO/CIONET_HM.mp4
CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
Banner

Germany Oct 20, 2025 Country Members Virtual german

Online: AI & DATA Knowledge Transfer - Briefing 20

Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.

Read More
Banner

Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

Read More
Banner

Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

Read More
Banner

Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

Read More
Banner

Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

Read More
Banner

Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

Read More

Recent Cases

Please Log In with your CIONET account first

Citizen developers find creative ways to help Shell run safer, smarter and more efficiently with Power Platform

Shell launched a civic development initiative called DIY, short for “Do IT Yourself.” DIY, leaning heavily on the Microsoft Power Platform and the Power Platform Power Apps and Power Automate products, invites and empowers workers with no coding experience to build low-code applications and automate.

Over the course of nearly 200 years, Shell has evolved from a one-man business importing seashells from the Far East to an international energy company with 93,000 employees in more than 70 countries. Today the company explores, produces, refines, and markets oil and natural gas while leading the global transition to a low-carbon energy system.

Shell’s enduring spirit of innovation — anchored by its long-standing commitment to sustainable development — led the company to launch a citizen-development initiative called DIY, an acronym for “Do IT Yourself.” Relying heavily on Microsoft Power Platform, and Power Platform products Power Apps and Power Automate, DIY invites and empowers employees with no coding experience to develop low-code applications, and automation, providing innovative solutions to business problems. The result? Shell estimates that DIY has generated a significant return on investment, enabling efficiencies and cost savings. 

In just a few short years, DIY has revolutionized application development at Shell and positioned the company as an early adopter of low-code technologies. “It’s really a movement within Shell nowadays,” says Anna Sosievici, a Transformational Change Consultant at Shell. “Creating these solutions is not part of most people's day jobs. It's driven by a passion for finding creative ways to solve their business problems.”

Inspiring a DIY movement

Fostering and supporting a culture of low-code self-reliance among non-technical employees at Shell called for a deliberate approach. “It requires employees to upskill, and evolve their capabilities and data sources,” says Paul Kobylanski, who leads citizen development at Shell. “To enable and drive widespread adoption, we first had to win the hearts and minds of our community.”

Once the company leadership bought into the vision, Shell identified champions and advocates throughout the organization — most notably within lines of business. Inspiring success stories were promoted and shared through a central portal that engages and educates the community. “We used bootcamps, persona-based learning paths, and hackathons for ideation,” says Kobylanski. “The process of development was gamified, while showing the art of the possible.”

"We have coaches embedded in every community within our ecosystem,” adds Sosievici. “They provide valuable support to our developers and help launch new capabilities. They are a key part of our DIY initiative."

The emphasis on inspiration and celebration helped to make the program succeed well beyond its initial aspirations. "The original goal was to train five hundred DIY developers," says Kobylanski, "but this has now grown beyond our expectations to over 4,000 active DIY Developers across the business." As awareness of DIY and some high-value applications grew, engagement spread, and communities of practice began to form. “We embraced the philosophy that everyone — wherever they sit in the organization — can improve our operations by developing software applications,” Kobylanski explains. 

Imagining, building, solving

With 4,000 citizen developers (and growing) Shell’s DIY community is making material contributions in a variety of areas. A few examples:

  • Enhancing customer and employee experiences. Customers increasingly need reliable and transparent carbon-footprint data for the products they purchase. DIY developers at Shell created a solution that allows users to easily request an overview of product-related CO2 gas emissions that occur upstream of the product’s delivery to the customer. This streamlined collection and sharing of data — using Power Apps and Power Automate — helps Shell’s customers better understand and manage their CO2 emissions, improving customer satisfaction and retention.
  • Automating manual processes and visualizing data. The Shell Chemicals Park Moerdijk has 20 furnaces that each have 64 burners. Each burner was being manually trimmed to multiple settings to optimize energy consumption. DIY developers built and implemented an application that provides advice on specific trim settings for each furnace, allowing the furnaces to burn at an optimum efficiency — leading to considerable savings and enabling the site to operate more efficiently. The data are stored and shared to Power BI for visualization and to estimate margins.
  • Improving inefficient workflows to save time and money. While building the Shell Polymers Monaca petrochemical complex in western Pennsylvania, Shell contractors had to carry out numerous lifting and hoisting operations. Before each lift could take place the Lifting and Hoisting team had to complete a manual approval process that could take up to 2.5 hours and often required staff to travel across the site. Citizen developers at Shell have made it easier, faster and safer (eliminating travel across the site) with a mobile application — one of the first DIY apps in the Americas — reducing the time to approval by about 40 percent (from 2.5 hours to about one).

“A few years ago, if you were in a business role you knew your process very well, including where they were failing or not as optimized as possible,” says Sosievici. “But you didn’t have the power to make a change unless you could make a strong business case for IT to solve the problem. Nowadays, you can solve it yourself, and that is extremely liberating for people.”

This sense of empowerment is extremely important to Shell, not only in terms of business results, but redefining the traditional roles of business and IT. “People are solving and improving things that are meaningful to them in their daily work,” Kobylanski explains, “and some of them are emerging as great developers on the platform.”. 

“We now recognize DIY as a mode of delivery,” Kobylanski continues. “As we look to prioritize and focus our IT resources on the biggest strategic programs, DIY empowers our businesses to deliver value that IT cannot always get to… which is extremely powerful.”

Looking forward, Kobylanski aims to accelerate adoption even further. “I’d like to see DIY even more widely adopted, like enterprise desktop tools of the past. In addition, I think the future of developing solutions is about to change - from writing lines of code to something more creative where machines build through the power of voice alone. With innovations like Copilot for Power Platform, the possibilities for creative and efficient solution development seem boundless. These are the moments that change the way we look at technology, right?”

 

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
Banner

Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

Banner

Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

Banner

Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

Banner

José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

Banner

Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

Banner

CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
Banner
Get your copy

How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

Banner
Get your copy

A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

Banner
Get your copy

Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

Join over 10.000 digital leaders worldwide

in our exclusive CIO community

Latest CIONET News

Join your local CIONET community

Discover the CIONET app

Staying ahead of trends and connecting with other CIOs was never easier.

In our new app, our members connect with other digital leaders from around the world to find better solutions to their challenges.

Connect with digital leaders like you

Share ideas, best practices, and new resources

Experience inspiring and thought-provoking content and conversations you can’t find anywhere else

Make better, more well-informed decisions about the topics that are most important to you

Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

Connect

with digital leaders who share your interests, who face the same challenges, who care about the same topics.

Share

stories, experiences, and ideas around our shared mission.

Learn

from our exclusive events, publications and research.

Find

inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

Grow

and make better, more well-informed decisions on how to lead your digital business.

Maximise

your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

Contact us

Would you like to know more about CIONET, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!