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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

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Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

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Poland Oct 17, 2025 Invitation Only Physical & Virtual Polish

IT EXECUTIVE MASTERCLASS 5

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Germany Oct 28, 2025 Country Members Physical german

Köln: Powershift

Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.

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France Nov 4, 2025 Country Members Physical french

Maîtriser la souveraineté numérique: du réseau à la donnée

À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.

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Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

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Recent Cases

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Citizen developers find creative ways to help Shell run safer, smarter and more efficiently with Power Platform

Shell launched a civic development initiative called DIY, short for “Do IT Yourself.” DIY, leaning heavily on the Microsoft Power Platform and the Power Platform Power Apps and Power Automate products, invites and empowers workers with no coding experience to build low-code applications and automate.

Over the course of nearly 200 years, Shell has evolved from a one-man business importing seashells from the Far East to an international energy company with 93,000 employees in more than 70 countries. Today the company explores, produces, refines, and markets oil and natural gas while leading the global transition to a low-carbon energy system.

Shell’s enduring spirit of innovation — anchored by its long-standing commitment to sustainable development — led the company to launch a citizen-development initiative called DIY, an acronym for “Do IT Yourself.” Relying heavily on Microsoft Power Platform, and Power Platform products Power Apps and Power Automate, DIY invites and empowers employees with no coding experience to develop low-code applications, and automation, providing innovative solutions to business problems. The result? Shell estimates that DIY has generated a significant return on investment, enabling efficiencies and cost savings. 

In just a few short years, DIY has revolutionized application development at Shell and positioned the company as an early adopter of low-code technologies. “It’s really a movement within Shell nowadays,” says Anna Sosievici, a Transformational Change Consultant at Shell. “Creating these solutions is not part of most people's day jobs. It's driven by a passion for finding creative ways to solve their business problems.”

Inspiring a DIY movement

Fostering and supporting a culture of low-code self-reliance among non-technical employees at Shell called for a deliberate approach. “It requires employees to upskill, and evolve their capabilities and data sources,” says Paul Kobylanski, who leads citizen development at Shell. “To enable and drive widespread adoption, we first had to win the hearts and minds of our community.”

Once the company leadership bought into the vision, Shell identified champions and advocates throughout the organization — most notably within lines of business. Inspiring success stories were promoted and shared through a central portal that engages and educates the community. “We used bootcamps, persona-based learning paths, and hackathons for ideation,” says Kobylanski. “The process of development was gamified, while showing the art of the possible.”

"We have coaches embedded in every community within our ecosystem,” adds Sosievici. “They provide valuable support to our developers and help launch new capabilities. They are a key part of our DIY initiative."

The emphasis on inspiration and celebration helped to make the program succeed well beyond its initial aspirations. "The original goal was to train five hundred DIY developers," says Kobylanski, "but this has now grown beyond our expectations to over 4,000 active DIY Developers across the business." As awareness of DIY and some high-value applications grew, engagement spread, and communities of practice began to form. “We embraced the philosophy that everyone — wherever they sit in the organization — can improve our operations by developing software applications,” Kobylanski explains. 

Imagining, building, solving

With 4,000 citizen developers (and growing) Shell’s DIY community is making material contributions in a variety of areas. A few examples:

  • Enhancing customer and employee experiences. Customers increasingly need reliable and transparent carbon-footprint data for the products they purchase. DIY developers at Shell created a solution that allows users to easily request an overview of product-related CO2 gas emissions that occur upstream of the product’s delivery to the customer. This streamlined collection and sharing of data — using Power Apps and Power Automate — helps Shell’s customers better understand and manage their CO2 emissions, improving customer satisfaction and retention.
  • Automating manual processes and visualizing data. The Shell Chemicals Park Moerdijk has 20 furnaces that each have 64 burners. Each burner was being manually trimmed to multiple settings to optimize energy consumption. DIY developers built and implemented an application that provides advice on specific trim settings for each furnace, allowing the furnaces to burn at an optimum efficiency — leading to considerable savings and enabling the site to operate more efficiently. The data are stored and shared to Power BI for visualization and to estimate margins.
  • Improving inefficient workflows to save time and money. While building the Shell Polymers Monaca petrochemical complex in western Pennsylvania, Shell contractors had to carry out numerous lifting and hoisting operations. Before each lift could take place the Lifting and Hoisting team had to complete a manual approval process that could take up to 2.5 hours and often required staff to travel across the site. Citizen developers at Shell have made it easier, faster and safer (eliminating travel across the site) with a mobile application — one of the first DIY apps in the Americas — reducing the time to approval by about 40 percent (from 2.5 hours to about one).

“A few years ago, if you were in a business role you knew your process very well, including where they were failing or not as optimized as possible,” says Sosievici. “But you didn’t have the power to make a change unless you could make a strong business case for IT to solve the problem. Nowadays, you can solve it yourself, and that is extremely liberating for people.”

This sense of empowerment is extremely important to Shell, not only in terms of business results, but redefining the traditional roles of business and IT. “People are solving and improving things that are meaningful to them in their daily work,” Kobylanski explains, “and some of them are emerging as great developers on the platform.”. 

“We now recognize DIY as a mode of delivery,” Kobylanski continues. “As we look to prioritize and focus our IT resources on the biggest strategic programs, DIY empowers our businesses to deliver value that IT cannot always get to… which is extremely powerful.”

Looking forward, Kobylanski aims to accelerate adoption even further. “I’d like to see DIY even more widely adopted, like enterprise desktop tools of the past. In addition, I think the future of developing solutions is about to change - from writing lines of code to something more creative where machines build through the power of voice alone. With innovations like Copilot for Power Platform, the possibilities for creative and efficient solution development seem boundless. These are the moments that change the way we look at technology, right?”

 

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

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From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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