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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Italy Sep 25, 2025 Invitation Only Physical italian

Innovation in Balance: governing the power of data and automation

Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza.   Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza?   Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo:   La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.

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Belgium Oct 16, 2025 Invitation Only Physical english

CIONET Round Table - Rethinking AI

AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.

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Poland Oct 17, 2025 Invitation Only Physical & Virtual Polish

IT EXECUTIVE MASTERCLASS 5

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Germany Oct 28, 2025 Country Members Physical german

Köln: Powershift

Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.

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France Nov 4, 2025 Country Members Physical french

Maîtriser la souveraineté numérique: du réseau à la donnée

À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.

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Netherlands Nov 10, 2025 Public Physical english

Reis mee: CIO Innovation trip Web Summit 11 nov 2025 Lissabon

CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!

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Recent Cases

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Cognizant personalizes the learning experience for more than 350,000 users with Azure Machine Learning

Cognizant empowers workforce with AI-powered learning platform. Built with Azure Machine Learning, "My Learning Studio" personalizes learning journeys through AI search & recommendations, helping employees upskill & reskill for the digital future.

Reimagining learning and development

In the future of work, organizations need to build a culture of continuous learning to enable employees to grow, stay current and adapt to rapidly evolving technology that is quickly altering the work environment and business processes. In this scenario, reskilling and upskilling are critical to unlocking the true potential of the workforce, leading to employee growth and organizational success. It is also a key value proposition in Cognizant’s goal to be the employer of choice in its industry and attract and retain top talent.

Cognizant has a comprehensive learning and development program and wanted to make sure that the requirements of the modern workforce were being fulfilled. So, it undertook a study focused on learning and development needs across the organization. The study gleaned some interesting results, revealing that employees wanted to forge their own learning paths, preferred greater autonomy in the selection of skilling programs, and wanted to be able to decide when and where to learn.

Delivering an enhanced learning experience with Azure Machine Learning

Taking a cue from its own employees, Cognizant decided to create a learning platform that would personalize learning and serve as a marketplace for skilling and reskilling content for all employees. The team realized that Azure Machine Learning’s ability to accelerate time to value would make it the ideal service to build the AI-driven search and recommendation engine of the learning platform.

Once Cognizant conceptualized its new learning experience and platform, naming it My Learning Studio (MLS), the Learning and Development team worked with Microsoft to design and deliver MLS using Azure Machine Learning. MLS, which offers AI-driven search and a recommendation tool, took about six months to be completed.

“With the potential information and content overload that we have today, it is critical that the Learning and Development team is able to help our associates identify the most relevant learning aligned to their roles, skill levels, interests, and other personal attributes,” says Saransh Agrawal, VP – Learning and Development, Cognizant. He adds, “AI-powered search and recommendations provide a rewarding experience for our associates and add more value to our self-guided learning ecosystem.“

With the potential information and content overload that we have today, it is critical that the Learning and Development team is able to help our associates identify the most relevant learning aligned to their roles, skill levels, interests, and other personal attributes AI-powered search and recommendations provide a rewarding experience for our associates and add more value to our self-guided learning ecosystem. 

Saransh Agrawal: VP – Learning and Development

Cognizant

MLS has been used by more than 170,000 unique users since its relaunch. The following enhancements have helped them enjoy a more productive and satisfying learning experience:

Hyper-personalized search results: MLS considers employee attributes such as role, grade, business unit, skill-proficiency level, and factors like course rating and consumption when producing search results. It delivers flexible content that is categorized by type (formal training courses, videos, articles, quizzes, etc.) to enable learners to discover the right content required to upskill themselves and learn according to their preferred style. The Azure-based search component has helped reduce throughput search time by 30-40 percent. It also delivers the most relevant results that match the search string, helping employees find courses quickly and achieve their L&D goals more effectively. Across more than 700,000 searches that include about 175,000 novel search strings, MLS has achieved an impressive 93 percent accuracy in presenting search results.

Providing associates with an opportunity to grow is a big part of retaining top talent. Our Learning and Development program also is critical to building an empowered workforce capable of keeping up with the latest technologies. The addition of Azure’s AI-powered search and matching capabilities to the platform has improved the associate experience and results. 

Neal Ramasamy: Chief Information Officer

Cognizant

More intelligent recommendations: To support continuous learning, MLS delivers the most relevant content with recommendations based on how popular the courses are among peers and the employee’s learning history. It also suggests prompts on search text for better search results. Since its launch in April 2022, the proactive recommendation system has seen approximately 83,000 unique users with a clickthrough rate of about 8 percent. Cognizant expects the clickthrough rate to rise to over 15 percent in two months.

Easily searchable content across multiple sources: Employees can search for learning content across MLS, SharePoint sites, content developed within MLS, and other internal and external sources.

Peer learning and knowledge sharingThe intuitive platform allows employees to develop and share formal and informal content. It enhances learning collaboration and greater knowledge sharing, resulting in more accumulated knowledge and expertise within the organization, which leads to better performance and productivity.

“Providing associates with an opportunity to grow is a big part of retaining top talent. Our Learning and Development program also is critical to building an empowered workforce capable of keeping up with the latest technologies,” says Neal Ramasamy, Chief Information Officer, Cognizant. He further remarks, “The addition of Azure’s AI-powered search and matching capabilities to the platform has improved the associate experience and results.”

Enriching the learning experience with more AI use cases

The innovative learning solution won the gold medal at the 2022 Brandon Hall Group Human Capital Management (HCM) awards, the largest and longest-running awards program in Human Capital Management.

Cognizant is looking forward to getting more value from MLS by implementing more AI use cases. These include leveraging data points such as employees’ skills, current learning trends in the organization, and peer learning behaviors to deliver more-customized search results and recommendations.

Additionally, Cognizant plans to introduce a feature that charts a customized learning path for employees based on their interactions with the tool. It also intends to leverage the tool to upskill employees faster and at scale based on the company’s business requirements.

By adding more layers of intelligence to MLS, Cognizant aims to redefine and enrich the employee experience, empowering the workforce to thrive and be more productive at lower costs.

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
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Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
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Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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your potential. Realise your ambitions.

About CIONET

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You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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