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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Oct 20, 2025 Country Members Virtual german

Online: AI & DATA Knowledge Transfer - Briefing 20

Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.

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Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

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Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

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Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

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Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

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Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

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Recent Cases

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Cognizant personalizes the learning experience for more than 350,000 users with Azure Machine Learning

Cognizant empowers workforce with AI-powered learning platform. Built with Azure Machine Learning, "My Learning Studio" personalizes learning journeys through AI search & recommendations, helping employees upskill & reskill for the digital future.

Reimagining learning and development

In the future of work, organizations need to build a culture of continuous learning to enable employees to grow, stay current and adapt to rapidly evolving technology that is quickly altering the work environment and business processes. In this scenario, reskilling and upskilling are critical to unlocking the true potential of the workforce, leading to employee growth and organizational success. It is also a key value proposition in Cognizant’s goal to be the employer of choice in its industry and attract and retain top talent.

Cognizant has a comprehensive learning and development program and wanted to make sure that the requirements of the modern workforce were being fulfilled. So, it undertook a study focused on learning and development needs across the organization. The study gleaned some interesting results, revealing that employees wanted to forge their own learning paths, preferred greater autonomy in the selection of skilling programs, and wanted to be able to decide when and where to learn.

Delivering an enhanced learning experience with Azure Machine Learning

Taking a cue from its own employees, Cognizant decided to create a learning platform that would personalize learning and serve as a marketplace for skilling and reskilling content for all employees. The team realized that Azure Machine Learning’s ability to accelerate time to value would make it the ideal service to build the AI-driven search and recommendation engine of the learning platform.

Once Cognizant conceptualized its new learning experience and platform, naming it My Learning Studio (MLS), the Learning and Development team worked with Microsoft to design and deliver MLS using Azure Machine Learning. MLS, which offers AI-driven search and a recommendation tool, took about six months to be completed.

“With the potential information and content overload that we have today, it is critical that the Learning and Development team is able to help our associates identify the most relevant learning aligned to their roles, skill levels, interests, and other personal attributes,” says Saransh Agrawal, VP – Learning and Development, Cognizant. He adds, “AI-powered search and recommendations provide a rewarding experience for our associates and add more value to our self-guided learning ecosystem.“

With the potential information and content overload that we have today, it is critical that the Learning and Development team is able to help our associates identify the most relevant learning aligned to their roles, skill levels, interests, and other personal attributes AI-powered search and recommendations provide a rewarding experience for our associates and add more value to our self-guided learning ecosystem. 

Saransh Agrawal: VP – Learning and Development

Cognizant

MLS has been used by more than 170,000 unique users since its relaunch. The following enhancements have helped them enjoy a more productive and satisfying learning experience:

Hyper-personalized search results: MLS considers employee attributes such as role, grade, business unit, skill-proficiency level, and factors like course rating and consumption when producing search results. It delivers flexible content that is categorized by type (formal training courses, videos, articles, quizzes, etc.) to enable learners to discover the right content required to upskill themselves and learn according to their preferred style. The Azure-based search component has helped reduce throughput search time by 30-40 percent. It also delivers the most relevant results that match the search string, helping employees find courses quickly and achieve their L&D goals more effectively. Across more than 700,000 searches that include about 175,000 novel search strings, MLS has achieved an impressive 93 percent accuracy in presenting search results.

Providing associates with an opportunity to grow is a big part of retaining top talent. Our Learning and Development program also is critical to building an empowered workforce capable of keeping up with the latest technologies. The addition of Azure’s AI-powered search and matching capabilities to the platform has improved the associate experience and results. 

Neal Ramasamy: Chief Information Officer

Cognizant

More intelligent recommendations: To support continuous learning, MLS delivers the most relevant content with recommendations based on how popular the courses are among peers and the employee’s learning history. It also suggests prompts on search text for better search results. Since its launch in April 2022, the proactive recommendation system has seen approximately 83,000 unique users with a clickthrough rate of about 8 percent. Cognizant expects the clickthrough rate to rise to over 15 percent in two months.

Easily searchable content across multiple sources: Employees can search for learning content across MLS, SharePoint sites, content developed within MLS, and other internal and external sources.

Peer learning and knowledge sharingThe intuitive platform allows employees to develop and share formal and informal content. It enhances learning collaboration and greater knowledge sharing, resulting in more accumulated knowledge and expertise within the organization, which leads to better performance and productivity.

“Providing associates with an opportunity to grow is a big part of retaining top talent. Our Learning and Development program also is critical to building an empowered workforce capable of keeping up with the latest technologies,” says Neal Ramasamy, Chief Information Officer, Cognizant. He further remarks, “The addition of Azure’s AI-powered search and matching capabilities to the platform has improved the associate experience and results.”

Enriching the learning experience with more AI use cases

The innovative learning solution won the gold medal at the 2022 Brandon Hall Group Human Capital Management (HCM) awards, the largest and longest-running awards program in Human Capital Management.

Cognizant is looking forward to getting more value from MLS by implementing more AI use cases. These include leveraging data points such as employees’ skills, current learning trends in the organization, and peer learning behaviors to deliver more-customized search results and recommendations.

Additionally, Cognizant plans to introduce a feature that charts a customized learning path for employees based on their interactions with the tool. It also intends to leverage the tool to upskill employees faster and at scale based on the company’s business requirements.

By adding more layers of intelligence to MLS, Cognizant aims to redefine and enrich the employee experience, empowering the workforce to thrive and be more productive at lower costs.

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

Connect

with digital leaders who share your interests, who face the same challenges, who care about the same topics.

Share

stories, experiences, and ideas around our shared mission.

Learn

from our exclusive events, publications and research.

Find

inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

Maximise

your potential. Realise your ambitions.

About CIONET

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We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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Would you like to know more about CIONET, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!