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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

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Belgium Sep 13, 2025 All Members Physical english

CIONET Cycling Event

Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!

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Germany Sep 17, 2025 Country Members Physical german

München: Cyber Security Fatigue

Cybersecurity ist längst kein reines IT-Thema mehr – sie betrifft das gesamte Unternehmen. Doch während die Bedrohungslage zunimmt, geraten viele Security-Verantwortliche an ihre Belastungsgrenzen: zwischen 24/7-Verantwortung, wachsenden Anforderungen und dem ständigen Innovationsdruck.

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Germany Sep 17, 2025 Country Members Physical german

Köln: CIO & CISO, das Rezilienz-Power-Duo

IT-Betrieb und Cybersicherheit stehen heute unter extremem Druck: steigende Komplexität, wachsende regulatorische Anforderungen (NIS2, DORA, KRITIS), chronische Ressourcenknappheit – und gleichzeitig eine Bedrohungslage, die keine Verzögerungen duldet. Trotzdem agieren viele IT- und Security-Teams noch immer in Silos. Die Folge: ineffiziente Abläufe, Tool-Wildwuchs, langsame Reaktion auf Vorfälle und unklare Verantwortlichkeiten.

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Germany Sep 18, 2025 Country Members Virtual german

Online: Nachhaltige IT - CIDO Priorität

Nachhaltigkeit ist für CIOs nicht nur ein „Nice-to-have“, sondern eine strategische Priorität – sie beeinflusst direkt die finanzielle Performance, die operative Effizienz und die langfristige Wettbewerbsfähigkeit.

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Belgium Sep 18, 2025 Country Members Physical french

Les Rencontres: La dette technique : Un défi stratégique pour les entreprises

La dette technique est comparable à la négligence des réparations d'une maison. Ignorer un toit qui fuit peut faire gagner du temps aujourd'hui, mais cela pourrait conduire à l'effondrement du plafond plus tard. Pour remédier à la dette technique, il faut trouver et réparer ces fuites dès maintenant et mettre en place un plan d'entretien de la maison afin qu'elle soit prête pour les extensions futures. Pour résoudre ces problèmes, il faut définir des priorités stratégiques, communiquer clairement avec les parties prenantes et établir une feuille de route à long terme pour la modernisation. Cet événement se déroulera entièrement en français.

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Recent Cases

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LG Uplus is building a social media-based digital communication platform with Viva Engage

LG Uplus Corp. decided to introduce Microsoft Viva Engage to enhance employee communication. By introducing Viva Engage, LG Uplus could build an easy-to-access digital communication platform where employees can get to know about internal campaigns, share knowledge, and engage with each other with comfort and ease.

As business grows, organizations face increasing and deepen challenges of communication. The number of business units and employees increases exponentially, and workspaces are being distributed. The more complicated workflows require the clearer communication. Virtual non-face-to-face communication has been common since the COVID-19 outbreak, and various communication channels came to the fore beyond face-to-face meetings and reporting.

LG Uplus operates many types of communication channels. Hybrid work – a blend of in-office and remote work - has gotten settled into LG Uplus’ work culture. Furthermore, LG Uplus is well equipped with its groupware including Teams and email. These channels encourage employees not only to connect to but also to improve individual abilities without restriction on time and space.

Hybrid demands various communication channels.

Since adopting a hybrid work model, LG Uplus considered how to enable feelings to be delivered and shared beyond message via digital methods. Communication means more than a delivery of work information. One of critical lessons we’ve learned through the course of pandemic is that communication is expected to touch emotion, to empower employees to be aligned with corporate mission and vision, and to get a sense of belonging even when we cannot meet in person. LG Uplus started considering Viva Engage with a consensus of demanding a new type of digital communication, according to Seohyun Jung, CDO Digital Governance Specialist of LG Uplus.

“Groupware was a key channel of general employee communication. Although groupware played a significant role for a long time, we could not help acknowledging that groupware’s community board based UX works in a bit unique way compared with emerging communication trends. Rather, the groupware was optimized to deliver direct messages in one way such as announcements to employees. As the hybrid working model kept going, we needed to give variety the way of communication,” Jung mentioned.

Today’s workforce is more used to communicating via chat and social media than a community board and email. And they want to continue business with any device from any place. Groupware requires a high level of security and authentication as it has confidential information and decision-making workflows such as electronic approval. Embracing recent work trends and enabling employees to easily access to work environment at any time and to feel free to share their stories were needed. Meanwhile, it was difficult to add this kind of channel to existing groupware.

Viva Engage gave LG Uplus a perfect-fit solution. LG Uplus employees have already made collaborations by using Microsoft 365. Microsoft Teams has created more immediate and vigorous communication than a community board and email. Employees were familiar with Microsoft 365, and Viva Engage was the best choice as they could access through the same environment. Above all, the strongest benefit of Viva Engage was that there was no need to put additional cost or manpower to introduce and operate the Viva Engage. LG Uplus was able to use the service right away without a certain process for deployment because Viva Engage is a part of Microsoft 365.

A communication platform that creates an active corporate culture with free participation and easy access.

Microsoft Teams is a great message channel but is focused on promoting business communication such as reporting, material sharing, and co-working. There was a thirst for a tool to share what is happening inside and to exchange ideas more lightly. At times, message delivery channels give force to what the message originally talks about. Email and community boards may seem more official and add weight to the message. Teams message also have limits on what members can share with each other when they don’t feel close enough. For instance, when if a member from different team left feedback on a new service through Teams, the team in charge of that service may feel it like a claim or a work order unintentionally.

Viva Engage has lessened the burden of communication by benefiting from the social media’s advantages. Leaving short comments with simple words is available and pushing the ‘Like’ button can be enough to express thoughts and emotions. Sharing videos and photos is also convenient so that bonding employees together has been eased. Yujin Son, Professional of Change Management Team said that more employees are taking part in corporate activities since activating Viva Engage.

“We recently launched a campaign at Viva Engage that encourages employees to go through service experience – ranging from restructured web pages to new optional services – from a customers’ perspective and exchange ideas before launching. In the past, it might feel uncomfortable and difficult to give comments or ideas to other teams’ projects. Viva Engage has been a great place for employees to mention what to improve and what are different from expectations, and to derive better ideas from dynamic conversation,” Son said.

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LG Uplus successfully built a communication environment, that LG Uplus has been thinking about for a long time, where everybody can smoothly conversate with anyone without barriers and can actively take part in. Jung describes that Viva Engage has created a light and comfortable communication atmosphere.

“One of the positive aspects of social media format is that everyone can have a voice regardless of title, position, role, and responsibilities. There is no pressure to leave a formal reply to leaders’ posts, and people in various positions – first-year student, team leaders, and executives across the organization can join the discussion with different points of view,” Jung said.

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Leaders use Viva Engage as an effective channel to engage with employees directly and deeply. Active involvement from leadership has led to an elevated level of engagement from employees and closed the distance between positions. The mission and vision shared by leaders and the ideas and thoughts of employees have strengthened understanding between each other.

Social media experiences and exchanges come to the organization.

Viva Engage goes beyond corporate events and activities. Individuals are willing to share their professional and personal interests via Viva Engage. They build, find, and join communities aligned with their work and individual interests.

It is easy to access the tool and share photos and videos with any device – PC or mobile so that sometimes makes unexpected conversations. Communication among brick-and-mortar stores is hardly occurred. After launching Viva Engage, they began lively exchange sales experience, tips, and best practices. Furthermore, they post a tutorial video about sales and customer support and build communities by location.

The prolonged pandemic situation and remote working affected corporate culture. To overcome the downside of the working-from-home policy and foster healthy culture, LG Uplus conducted a campaign calling employees actions to show they enjoy working on their terms. Employees shared their lives with photos and videos like they usually do via social media and these sharing generated interactions. Through this experience, employees could feel that are going through a tough time together and become support each other. Ease of access and familiar conversation made through Viva Engage create new ways of communication, according to Ms. Son.

“Before having Viva Engage, when it comes to sharing corporate video, we needed to consider many things including how to make and edit video, where to post it, etc. Uploading video to 3rd party channel was worrisome from a security and data privacy perspective. Viva Engage has streamlined the overall process. Making and posting videos get easier and simpler. As access to the video can be restricted to employees only, data breaches or security concerns are eliminated. Lesser obstacles allowed knowledge sharing and communication more flourish,” Son said.

LG Uplus is giving thought to analyzing communication at Viva Engage and deriving insight from it. Microsoft Teams supports various analysis tools and Viva Engage is open to AI-based statistics and analysis like Power BI.

“We’re looking forward to a scale-up. Microsoft 365 continues to update, and data link gets more organic. Indexing numerous data cumulated in Viva Engage, connecting data with one from other services, and making advanced analysis are expected to be followed as further steps of using Viva Engage,” Jung explained.

Along with Teams and Microsoft 365 collaboration tools, Viva Engage connects employees and fills communication gaps. Social media is a proven communication method for enabling conversation, and Viva Engage is the easiest and safest platform to bring advantages of social media into corporate. To grasp evolving business environment – hybrid work beyond in-office and remote working, multi-dimensional communication is needed to take place. It is needed to let employees interact with and bond with even if they are physically far apart from each other. LG Uplus set another milestone in internal communication with Viva Engage.

“With no burden of deployment but by extending existing Microsoft 365 and Teams, Viva Engage has contributed to building a comfort and convenient social media platform for all the employees can easily jump in and participate in,” Jung commented.

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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