-1.png)
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
Germany Sep 29, 2025 Country Members Virtual german
Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders mit praktischen Anwendungen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für transformative digitale Reisen ebnen.
Read More
Germany Sep 30, 2025 Country Members Physical german
Von der Theorie in die Praxis: Erst Business, dann Bier.Unstrukturierte Daten sind das verborgene Kapital vieler Unternehmen – und zugleich eine der größten Herausforderungen moderner IT. Gemeinsam mit CIOs, CDOs und CTOs der CIONET-Community sprechen wir zuerst bei WeWork München über Strategien, Technologien und echte Use Cases, um dieses Potenzial zu heben. Danach geht's weiter auf die Wiesn – für den offenen Austausch in bayerischer Atmosphäre.
Read More.png)
UK Sep 30, 2025 Invitation Only Physical english
This exclusive Jefferson dinner, hosted by Mendix and CIONET, brings together a hand-picked group of senior executives and digital leaders from across the UK financial sector.
Read More
Netherlands Sep 30, 2025 Invitation Only Physical dutch
Alleen op uitnodiging. Mastering Digital Sovereignty Control, trust and resilience in an era of geopolitical and regulatory shifts. From the Network to the Data.
Read More.png)
Belgium Oct 1, 2025 Invitation Only Physical english
In today’s rapidly evolving technological landscape, organisations face a critical challenge: how to modernise their legacy systems while managing costs, maintaining security, and ensuring operational continuity. This exclusive round table discussion brings together CIOs, CTOs, and Digital Leaders to explore best practices for legacy and lifecycle management. Key topics include extending the lifespan of existing systems, mitigating cyber security risks, optimising costs, and integrating legacy platforms with modern technologies. We’ll also delve into sustainability, workforce challenges, and future-proofing IT infrastructures to navigate technological obsolescence.
Read More.png)
Germany Oct 7, 2025 Country Members Virtual german
Alle nutzen KI, aber keiner weiß wie effektiv! Im Jahr 2025 sind wir als IT-EntscheiderInnen gefordert die Wünsche der Fachbereiche an Künstliche Intelligenz zu managen. Welche KI dient als Copilot für unsere Mitarbeitenden, inwieweit hat diese Zugang zu Firmenwissen und könnten wir heute bereits sinnvoll einen KI Agenten in die IT Systemlandschaft einbinden? Unser Business Partner Scheer PAS spricht als Anbieter einer Process iPaaS Plattform mit hunderten Unternehmen jedes Jahr über IT-Integration. In dieser Online-Session besprechen wir erste Reifegradmodelle zu KI, wo der deutsche Mittelstand sich befindet und wie wir die nächste Innovationsstufe erreichen. Wir teilen praktische Erfahrungen aus dem Marktumfeld und planen unsere nächsten Schritte in der Adaption von KI.
Read More
UPS streamlines tracking and delivery with DevOps and Red Hat
UPS is a global leader in logistics. To enhance its services decided to create a new application platform to give package facility operators mobile, real-time data access. With help from Red Hat, UPS created a flexible, agile, container-based cloud computing environment using Red Hat OpenShift Container Platform, Red Hat Enterprise Linux, and Red Hat Fuse.
United Parcel Service (UPS) is a global leader in logistics and a leading provider of global supply management solutions. It delivers more than 20 million packages per day, via ground and air, to 9 million customers across 220 countries and territories. UPS has a long history of using data and innovation to improve its services — for example, offering tracking and delivery management through its mobile application. The Smart Logistics Network digitally bridges data and operations as the foundation of its corporate strategy.
“Historically, we were reactive. We would collect information, then do analysis,” said Stacie Morgan, senior application development manager at UPS. “Now, we can see how packages flow through our network to help center supervisors predict volume and staffing needs, based on weather or other factors. Data helps us optimize our operations to increase customer satisfaction and profitability.”
UPS began evaluating new ways to continue improving its time to market and service quality. “We needed to move from our old technologies to the cloud, to make better decisions using real-time, big data analytics,” said Rich West, senior application development manager at UPS.
To optimize package operations and delivery, UPS decided to build a new application platform, Center Inside Planning and Execution System (CIPE). The company also sought to adopt a more agile, collaborative DevOps approach — and technology that would support both CIPE and DevOps.
“We’re focusing on uniting our development and operations teams through cloud enablement,” said Morgan. “We could have used familiar technology, but we decided that doing so wouldn’t enable us for the future. We wanted continuous integration and delivery to help us meet business expectations.”
After deciding that container technology would best support its agile, cloud-based workflows and evaluating many solutions, UPS created its new application environment with enterprise open source technology from a trusted vendor, Red Hat. UPS has standardized on Red Hat Enterprise Linux and Red Hat Fuse for more than six years.
“Red Hat Enterprise Linux runs most, if not all, of our public workloads, such as UPS.com,” said Todd Butchko, senior application development manager at UPS. “It was the foundation that led us to JBoss Fuse, and the reason we continue to work with Red Hat.”
After a proof of concept, the company deployed Red Hat OpenShift Container Platform as the standard for the private cloud environment supporting CIPE. OpenShift provides flexible, cloud-based development — including creation of .NET Core, Node.js, and JavaTM applications — as well as logging analytics and continuous integration and delivery (CI/CD). “OpenShift is a Kubernetes containerbased platform that helps our application teams build cloud-native, microservices-based applications and run them on our private cloud,” said Butchko.
UPS also expanded its use of Red Hat Fuse. Red Hat Fuse supports real-time communication within CIPE and integrates CIPE and the company’s other applications, unifying visibility into package status for staff and customers.
The company worked closely with Red Hat Consulting to plan and deploy CIPE. “Red Hat consultants were on site to work with the infrastructure, networking, security, and capacity and performance planning groups,” said Morgan. “They also quickly trained our developers on container platform technology. We were able to launch the first iteration of the site application in three months. We’ve never brought up a platform that quickly.”
Operations employees use the CIPE mobile application to view data on package car arrivals and their destinations within the facility. UPS plans to expand availability to all operations employees at multiple sites. The company is currently planning the transfer of the entire UPS.com infrastructure — more than 150 applications — to its expanded Red Hat infrastructure.
With cloud- and container-based infrastructure from Red Hat, UPS has improved developer productivity for faster application and feature creation — and business value — with an agile alternative to traditional waterfall development. OpenShift Container Platform lets teams use modular, containerized components to rapidly create and adapt features with flexible application runtimes, configurations, and resources.
“With OpenShift, we’re incrementally delivering services using microservices and containers,” said Carla Maier, senior manager of cloud platforms and technology at UPS. “As opposed to providing a solution in 18 months, we can start giving value back to the business within weeks or months.”
Red Hat Fuse provides broad integration to ensure data is quickly updated for application teams and end users. Operators can now use CIPE to access real-time data from scans performed each time a package is moved and quickly make decisions, including staffing allocation. “Before CIPE, operators were manually pulling data from various locations,” said Jignesh Shah, senior application development manager at UPS. “Now, they can look at real-time, automatically collected data and move people around. That shift has ended up saving a lot of time and eventually helps with our customer package experience.”
With cross-datacenter high availability, UPS can run, update, and move applications to eliminate downtime and customer impact. “The biggest benefit of Red Hat OpenShift is the container- and microservices-based isolation that prevents a misbehaving application from affecting other applications,” said Shah. “Fuse provides the high throughput we need, and deploying Fuse-based integration components on OpenShift supports scaling microservices integration.”
The company can also scale automatically as needed during peak demand times—the largest during the holiday season.“Our business grows dramatically between Thanksgiving and the end of December. There’s more online shopping happening, but we’re also seeing returns expand our busiest time,” said Maier. “Using OpenShift, we can scale flexibly during those particular peak times. We even have the potential, if needed, to scale to public cloud.”
As a result, UPS can stay competitive by providing consistent, reliable package tracking and delivery services to customers — no matter the time of year.
UPS adopted a collaborative DevOps work approach to help its business and technology teams full advantage of its new technology. “Historically, we would say ‘business drives technology’. We’ve flipped that equation, with IT demonstrating the transformative power of technology to line-of-business partners,” said Nick Costides, president of Information Technology at UPS. “We built an innovation center that’s an open environment for our IT and line-of-business groups to work together to design and develop solutions.”
The company worked closely with Red Hat Consulting for deployment guidance and Red Hat Training for on-site training on OpenShift, CI/CD, and container technology. “The services we received from Red Hat directly impacted our success,” said Maier. “Red Hat created a custom on-site training agenda for our teams to help us develop and deliver with container technology and agile methods.”
The company’s Red Hat Technical Account Manager provided ongoing assistance to resolve issues quickly. “When you implement a new platform, it’s harder to see when and where you have a problem,” said Maier. “We had one problem that we needed to resolve quickly, and we worked with our Technical Account Manager and Red Hat support up to several times a day to identify exactly what was wrong and get it fixed.”
These connections have also helped UPS become more involved with community-based development. “With open source, it’s not just a single vendor, person, or group that’s developing technology. We can go to Red Hat and the community and say, ‘This is what we need. How can you help make this successful?’,” said Maier. “Disparate ideas from disparate places come together to find solutions that work for us and our customers.”
Red Hat® OpenShift® Container Platform, Red Hat Enterprise Linux®, Red Hat Fuse, Red Hat Consulting, Red Hat Training, Red Hat Technical Account Management
The success of CIPE and its Red Hat infrastructure is inspiring other teams at UPS — as well as the industry. “Because of the feedback that we’re getting on the benefit not only internally, but also to our customers, I think we’re going to see a lot more projects like this,” said Lee Jennings, IT director of application development at UPS.
UPS plans to expand CIPE to more operation teams and sites, with full deployment to more than 1,500 sites worldwide. The company is also evaluating public cloud options, like AWS, to run OpenShift and accelerate its expansion of public cloud workloads.
“CIPE is the first of many solutions that will be using Red Hat technologies for containerization and moving workloads to the cloud at UPS,” said Costides. “Insights and innovations are happening at a rate that we’ve never seen before. It’s an exciting time at UPS, and Red Hat is a significant partner in that transformation.”
Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
.png)
Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations
.png)
Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking
-1.jpg)
José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS
.png)
Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role
.jpg)
CIOFEST 2025 - From Order Taker to Proactive Disruptor
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
.png?width=600&height=600&name=Anna%20Kopp%20(1).png)
