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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Sep 9, 2025 Country Members Physical german

Frankfurt: AI Driven Logistics

Vom ersten Use Case zur strategischen Neuausrichtung CIONET lädt bereits zum vierten Mal zu einem exklusiven Roundtable für CIOs und Digitalverantwortliche aus Logistik und Handel ein. Im Mittelpunkt des Abends steht die Frage, wie Unternehmen ihre KI-Initiativen erfolgreich skalieren und aus ersten Use Cases echten strategischen Mehrwert schaffen. Microsoft 365 für Frontline Worker: Moderne Tools, die Mitarbeitende im Tagesgeschäft entlasten ServiceNow für Prozessintegration: Automatisierte End-to-End-Workflows – vom Schadensfall bis zur Retourenabwicklung KI-gestützte Disposition und Planung: Mit smarten Algorithmen zur optimierten Supply Chain Digitale Lieferketten und letzte Meile: Transparenz, Effizienz und Kundenzentrierung durchgängig gedacht

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Belgium Sep 13, 2025 All Members Physical english

CIONET Cycling Event

Join us for a wonderful ride. The ride is accessible to all levels of riders and doesn't require extensive technical skills. More information will follow soon. Looking forward to ride together!

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Germany Sep 17, 2025 Country Members Physical german

München: Cyber Security Fatigue

Cybersecurity ist längst kein reines IT-Thema mehr – sie betrifft das gesamte Unternehmen. Doch während die Bedrohungslage zunimmt, geraten viele Security-Verantwortliche an ihre Belastungsgrenzen: zwischen 24/7-Verantwortung, wachsenden Anforderungen und dem ständigen Innovationsdruck.

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Germany Sep 17, 2025 Country Members Physical german

Köln: CIO & CISO, das Rezilienz-Power-Duo

IT-Betrieb und Cybersicherheit stehen heute unter extremem Druck: steigende Komplexität, wachsende regulatorische Anforderungen (NIS2, DORA, KRITIS), chronische Ressourcenknappheit – und gleichzeitig eine Bedrohungslage, die keine Verzögerungen duldet. Trotzdem agieren viele IT- und Security-Teams noch immer in Silos. Die Folge: ineffiziente Abläufe, Tool-Wildwuchs, langsame Reaktion auf Vorfälle und unklare Verantwortlichkeiten.

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Germany Sep 18, 2025 Country Members Virtual german

Online: Nachhaltige IT - CIDO Priorität

Nachhaltigkeit ist für CIOs nicht nur ein „Nice-to-have“, sondern eine strategische Priorität – sie beeinflusst direkt die finanzielle Performance, die operative Effizienz und die langfristige Wettbewerbsfähigkeit.

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Belgium Sep 18, 2025 Country Members Physical french

Les Rencontres: La dette technique : Un défi stratégique pour les entreprises

La dette technique est comparable à la négligence des réparations d'une maison. Ignorer un toit qui fuit peut faire gagner du temps aujourd'hui, mais cela pourrait conduire à l'effondrement du plafond plus tard. Pour remédier à la dette technique, il faut trouver et réparer ces fuites dès maintenant et mettre en place un plan d'entretien de la maison afin qu'elle soit prête pour les extensions futures. Pour résoudre ces problèmes, il faut définir des priorités stratégiques, communiquer clairement avec les parties prenantes et établir une feuille de route à long terme pour la modernisation. Cet événement se déroulera entièrement en français.

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Recent Cases

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Volvo Group streamlines invoice and claims processing with Azure AI and AI Document Intelligence

Volvo Group, a global manufacturing leader, sought to streamline invoice and document processing, utilizing Microsoft Azure AI services and AI Document Intelligence. The solution, launched after a six-week pilot and four-month production timeline, automated data extraction from images and translation, saving Volvo Group over 10,000 manual hours.

Volvo Group cofounders Assar Gabrielsson and Gustaf Larson were always keen to remind workers and customers alike that “Automobiles are made by and for people.” Although this might seem like an obvious statement, the 96-year-old Swedish company made it their mission to continuously empower Volvo employees to create safe, high-quality vehicles that meet the changing needs of its customers and the populations they serve. “By using our innovation power to develop new solutions, we strive for a better everyday life for people around the world,” says Annavi Pushpalatha, Head of RPA & Workflow Digitization at Volvo Group.

As one of the world’s leading manufacturers of trucks, buses, construction equipment, and marine and industrial engines, Volvo Group continuously applies that innovation to every aspect of its business. As a result, everyone from shop floor workers in Volvo Group manufacturing plants to service and maintenance experts and customer experience professionals in 190 countries has benefited. The company’s innovative mindset also helps Volvo Group’s customers with everything from driving experiences to solutions for financing and service. 

“We recently had two scenarios in service and financing we needed to transform, and both had to do with processing critical internal and customer-facing ‘paperwork,’ including invoices and credit notes,” says Malladi Kumara Datta, RPA Product Owner at Volvo Group. “The data was complex and came in a variety of forms, including emails, digital and scanned PDFs, and written bills.” Some of the documents were stamped or contained images, and many had tables across multiple pages. There were also other documents like freight receipts, contracts, and terms and conditions, complicating the processes.

Automating complex workflows, extracting critical data

“Our automation team was tasked with coming up with a solution that could be more efficient and help the company better utilize the data it was collecting in these differing forms,” says Datta. A primary goal for Volvo Group was to easily extract accurate data from documents containing images, stamps, and printed text with handwritten notes over it. The other main goal was to take documents in multiple languages and translate their information into the specified language of the team needing the information. Datta says that the solution not only needed to read the data; it also had to make decisions based on that data, including whether or not it needed translation, and direct the data to the right team or archive, depending on the stage it was in the process. 

Volvo Group wanted a flexible platform solution that could evolve with Microsoft Azure AI services and other Microsoft technologies like Azure AI Document Intelligence. “We needed advanced capabilities, especially with AI Document Intelligence, to help us create a solution that extracts data from images—including photographs, stamps, and seals—and overwritten text to gain more detailed information about the products or services accounted for in the documents,” says Datta. “A technology which could quickly produce accurate text in multiple languages.”

“The documents are received through Microsoft Outlook, and we use Power Automate cloud connector for Office 365 to copy, for example, a particular PDF file,” says Pushpalatha. “Using Azure Data Factory, we can preprocess documents to remove noise from scanned images, rotate and sequence images, and trim unnecessary pages. The output is either an XML or CSV file, depending on the Volvo Group division it will be sent to.” After the automation lifecycle, files are removed from storage and archived in a designated system.

Volvo Group also employed Power Automate to create a data table in SharePoint detailing processing times for each document. The data was then linked to a Power BI report to track metrics such as average processing time, throughput time, and success rate of the automation. “The Azure solution gives us a lot of flexibility to innovate,” says Datta.

Rapid development, significant results

“Working with Microsoft and the Customer Success Unit, we went from a six-week proof of concept to a four-month production timeline,” says Pushpalatha. Volvo Group has rolled out the solution in multiple markets to date, but further rollouts are planned to create a better employee experience. This solution will be added with new features that bring even more pre-processing and automation possibilities.

Since launch, the company has saved 10,000 manual hours—about 850-plus manual hours per month. “The time savings are significant, and of course, automation brings better quality,” says Datta. “But for us it’s about employee experience and customer experience, how seamlessly these documents are processed.” Datta adds that the most important factor is that employees are giving positive reports and liking their work more. “Across the board, they have more time to focus on innovation and tasks related to their specific skill sets.”

Pushpalatha agrees, “We know this directly impacts the relationships between Volvo Group divisions and customers. When people are more satisfied with their work, it creates a better experience for everyone.” 

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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HDS - From Hype to Reality Navigating the Challenges of GenAI

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Integration In An Era Of AI: Challenges And Opportunities

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Anna Kopp (1)

Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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with digital leaders who share your interests, who face the same challenges, who care about the same topics.

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stories, experiences, and ideas around our shared mission.

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from our exclusive events, publications and research.

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inspiration, thought-provoking conversations, expert perspectives and exclusive first-hand content each and every day

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and make better, more well-informed decisions on how to lead your digital business.

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your potential. Realise your ambitions.

About CIONET

Join CIONET

We'd love to welcome you as the newest member of our CIONET community where Digital Leaders unite. 

You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!

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