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CIONET - What's next

Connecting ambitious digital leaders and businesses around the globe.

Catch up on the upcoming CIONET Events

             
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Germany Oct 20, 2025 Country Members Virtual german

Online: AI & DATA Knowledge Transfer - Briefing 20

Die Realisierung des Potenzials von KI und datengesteuerten Strategien stellt nicht länger nur einen Wettbewerbsvorteil dar, sondern ist Heute auch entscheidend für den langfristigen Erfolg eines jeden Unternehmens. Unsere Wissensaustausch-Briefings "AI & Data Knowledge Transfer" zielen darauf ab, CIDOs und Senior Digital Leaders praktische Anwendungen aufzuzeigen und umsetzbaren Erkenntnissen von Fachexperten zu vermitteln, die den Weg für die transformative digitale Reise ebnen und beschleunigen.

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Belgium Oct 21, 2025 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile.  However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments.  This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

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Spain Oct 22, 2025 Country Members Physical spanish

Barcelona TECH Quest 2025

Descubre cómo las organizaciones están utilizando la tecnología para impactar en el negocio  a través de casos reales de uso y aprendizajes clave en áreas como ciberseguridad, automatización o data, contados por los protagonistas. Un espacio diseñado para inspirarte, conectar con expertos y potenciar la innovación en tu organización.

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Belgium Oct 22, 2025 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo    

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Poland Oct 23, 2025 Invitation Only Physical Polish

CLOUD UP'25

Cloud UP! ’25 to miejsce spotkań managerów, którzy chcą świadomie i skutecznie rozwijać swoje organizacje, wykorzystując najnowsze technologie. Nieformalnym hasłem tegorocznej edycji jest “Chmura gotowa na AI” - będziemy rozmawiać o tym, co sztuczna inteligencja naprawdę potrafi oraz pokazywać, jak wdrażać ją w praktyce. Wspólnie z ekspertami przeanalizujemy, jakie warunki muszą zostać spełnione, aby wdrożenia AI były zarówno skuteczne, jak i bezpieczne. Zerkniemy za kulisy najnowszych rodzimych produktów AI-owych, by zobaczyć ich możliwości, a także poznamy najciekawsze wdrożenia z wykorzystaniem Agentspace.  Po raz kolejny spotkamy się w formule Share.Explore.Execute. Stawiamy na wymianę wiedzy i doświadczeń zdobytych podczas realizacji projektów. To one stanowią punkt wyjścia do odkrywania, testowania i skutecznej implementacji najlepszych rozwiązań w organizacjach. Cloud UP! ’25 to cztery ścieżki tematyczne, na które złożą się prezentacje, rozmowy, sesje live-demo oraz pogłębione dyskusje w formule roundtables: AI: Beyond the Hype Data Mastery Resilience & Regulatory Advanced Practitioners Dołącz do liderów chmurowych innowacji w Polsce i spotkaj się z nami już 23 października w Event Hall w Fabryce Norblina. 

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Belgium Oct 23, 2025 Invitation Only Physical english

AI: The Great Illusionist

How to lead responsibly when technology can deceive better than a human?  AI’s ability to shape our perceptions and create new realities is becoming increasingly sophisticated. While it opens significant opportunities, it also carries risks. What happens when AI goes beyond data and algorithms to influence - or even deceive - our senses? How does this change not only our understanding of reality but also the foundations of trust, creativity, and truth in business? AI isn’t just transforming business, it is altering how we experience and interpret everything around us. From AI-generated deepfakes to personalised experiences designed to influence behaviour, the line between truth and illusion is increasingly blurred. This event combines a roundtable discussion among peers with a hands-on sensory workshop, where you will experience illusions through sight, sound, taste, smell, and touch. Through these experiments, we will confront the ethical dilemmas that arise when AI has the power to fabricate realities and influence decisions.

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Recent Cases

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Modernizing interactive experiences across LEGO House with Azure Kubernetes Service

Opened in 2017, the LEGO House in Denmark is the ultimate LEGO experience center for children and adults. In 2023, facing challenges with an array of custom-built digital experiences served from an aging on-prem data center, it began upgrading with Microsoft Azure Kubernetes Service (AKS).

 

 

Upgrading “the ultimate LEGO experience”

LEGO House is an architectural marvel designed to resemble a stack of LEGO bricks. Located in the company’s hometown of Billund, Denmark, this "Home of the Brick" serves as the ultimate LEGO experience for children and adults who want to explore endless possibilities in creativity and learning. 

Opened to the public in 2017, it features interactive zones for creative play, exhibits showcasing the LEGO Group’s history, educational workshops, and artistic LEGO sculptures. Designed to inspire creativity and learning, the LEGO House not only celebrates the legacy of the iconic toy brand but also serves as a community hub for LEGO enthusiasts from around the world.

“The house is built on ‘Learning through Play’—the core of LEGO play,” explains Søren Bering Andersen, Head of Digital & Technology at LEGO House. Beyond the physical play with over 25 million LEGO bricks, the house offers users a wide range of 2D and 3D digital interactive engagements. “We believe you can learn a lot through play, which is why we have interactive experiences all around LEGO House,” adds Andersen. 

Guests can build a LEGO character, then bring it to life on a digital dance stage or create a stop motion video with their character creations as the hero, among other experiences. 

Andersen notes LEGO House “only use tech where it makes sense, where it adds something. The LEGO brick is always the starting point, but we use digital on top.” He explains his team’s challenge is to connect the physical brick and the digital experiences around them. For example, guests can build a fish using LEGO bricks, then convert it digitally to join a virtual tank with other guests’ fish. 

Six years after launch, LEGO House had greater insight into its guests, the spaces, and how experiences meshed with them. In 2023, it launched an effort to refresh many of the experiences’ front- and back-ends around these insights. 

Originally custom designed and developed with an array of different partners and served from an on-prem data center, the infrastructure supporting these interactive experiences was difficult to maintain for a modestly sized organization and staff. With all the customized builds and platforms, “it was super hard to error correct and update,” Andersen says. 

LEGO House began looking for a new platform for the next generations of LEGO House experiences, one with modern technologies that could be responsive to the needs of guests and the house tech team. 

"We want to create those canvases around the house where people get inspired, because there are endless possibilities in the LEGO brick,” says Andersen. 

Taking the “next step,” rebooting LEGO House with Kubernetes 

LEGO House turned to Microsoft to develop an entirely new approach to the experiences, one based on a “containerized, component-based setup” that offered “scalability and flexibility in our digital tech stack,” says Andersen. 

Microsoft Azure Kubernetes Service (AKS) was perfect in practice and a complementary metaphor to the LEGO brand’s brick-based utility. “We build from different components to build new experiences, change flows, try new things, just like using LEGO bricks,” Andersen says. 

Reducing or eliminating on-premises hardware dependencies in favor of a standardized, modern, cloud-based Kubernetes (K8s) approach has been a revolution in development efficiency and maintenance.

In addition to the migration, the LEGO House team worked collaboratively with Microsoft to launch City Architect, an interactive building experience powered by Azure IoT Edge Device, where color and placement of a LEGO brick changes a digitally projected landscape. 

In September, the house launched Robo Lab, where guests can program a beekeeper robot to plant as many flowers as possible, creating a sustainable garden for bees. As they play, students learn principles of programming, along with choices and consequences around biodiversity.

“We wanted a tech stack enabling us to learn, and scale, and use it to inspire the rest of the LEGO ecosystem, perhaps passing along some of the great things we build to LEGOLAND, in brand retail stores, or wherever,” says Andersen. 

On AKS, experiences will share a common foundation, allowing the reuse of elements between experiences. 

For example, the brick scanning technology used in the virtual fish tank experience can also power the MINI CHEF eatery where guests can build their meal with LEGO bricks. Efficiencies thrive, as services don’t need to be rebuilt from scratch; they’re available for integration through AKS. Creativity is a welcome by product, enabling developers to think beyond the formerly siloed experiences. 

Maintenance is also much easier with AKS, with fewer services and the ability to connect services across the application pipelines. Andersen notes that house experiences are “more stable, with higher uptime,” to satisfy happy guests. 

The LEGO House team also utilized Microsoft technologies like Key Vault for secure data management, Entra ID (formerly Azure Active Directory) for identity services, Azure Files for cloud data storage, and Azure IoT Edge for real-time data processing.

Celebrating today’s modernization, ready for tomorrow’s opportunity 

With the two successful migrations and experiences complete, LEGO House has seen the benefits of Azure and AKS firsthand. Andersen says visitors have raved about the experiences. Internally, teams report greater freedom working in the tech stack. 

Azure empowers the LEGO Group’s developers, opening collaboration across the LEGO ecosystem. “The LEGO Group has 2000 engineers across the street, and partners with LEGOLAND that we can suddenly talk together and exploit different opportunities we couldn’t before,” Andersen says. The more standardized approach to technology allows them to capitalize on collective vision and applied creativity. 

This is where Andersen sees real value, enabling teams to iterate, learn, create new experiences and services for their guests in an ongoing cycle of innovation. 

The organization intends to complete migration of the remainder of LEGO House experiences by the end of 2023 and introduce nine new engagements over the next year. “We will actually rebuild the full house to run on Azure and AKS to create flexibility and scalability in our digital tech stack,” says Andersen.

While enjoying the immediate, near-term efficiency and performance metrics of its new K8s-based approach, Andersen is intrigued by Azure AI and its built-in capabilities for future ideation. 

“Maybe we’ll use its AI for bits and pieces, or maybe run things in a different way. Who knows?” he muses. “That’s the beauty of the Azure platform: whatever our guests need, we can take the services and apply them.” 

“In the long term [with Azure and AKS], we can iterate and learn, providing new services and experiences for our guests, making the house better and better,” says Andersen.

Checkout our CIONET COOKBOOK

cookbook

Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.

The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.

CIONET TV

 
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Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge

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Isabelle Droll - CIO for Airline, Corporate, Hotels & Resorts and Sustainability at TUI - Data, Diversity, and Destinations

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Sharon Prior - CIO in transition - How Great Tech Leadership Begins with Business Thinking

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José Antonio López, Group CIO at TOUS - Jewels, Data & AI: Inside the Digital Transformation of TOUS

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Tom Tanghe - General Manager ITC EMEA at Daikin Europe - Reinventing the CIO Role

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CIOFEST 2025 - From Order Taker to Proactive Disruptor

CIONET Reports

 
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How CIOs drive game changing results at scale?

The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.

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A research proposal_AI and the Human Experience

As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.

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Cybersecurity in critical infrastructure

Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.

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Anna Kopp

Head of IT Germany and Regional Office Lead Munich, Microsoft

“The CIONET App allows us to learn from eachother and and find the courage to be authentic by hearing stories from others! Thanks to Tobias and the whole team for bringing us together:-) ”
Mauricio Amaro

Mauricio Amaro

IT Director, IT Thinker

“The main things that I would like to get from our community of Digital Leaders are: networking, share experiences, share best practices and successful cases, and comments and recommendations about providers.”
Vijay Anand

Vijay Anand

Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)

“The CIONET app provides a really cool platform to network and share insights.”

About CIONET

CIONET’s mission is to help IT executives become more at ease and above all more successful in their jobs. So they can do more than just keep up with change but ultimately define it. CIONET opens up a whole new universe of opportunities in IT management.

With the largest membership of corporate digital leaders across Europe, Latin America, US and Australia, CIONET has the expertise and pioneering vision to solve or address any IT management challenge.

Why join CIONET?

From our local and global events, from our publications and research to our executive education programmes, everything we do is aimed at making sure digital leaders maximise their potential.

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