Giuseppe Ficara - The Untold Story of Amplifon's Data & AI Transformation

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Spain 5-11-25 Country Members Physical spanish
Growth Quest 2025: Transformando la colaboración entre negocio y tecnología La tecnología se ha consolidado como una palanca indispensable para impulsar el crecimiento. Sin embargo, la clave para aprovechar todo su potencial radica en algo más profundo: la colaboración efectiva entre los departamentos de negocio y tecnología. La edición 2025 de este encuentro se centrará en explorar cómo las organizaciones pueden trascender los desafíos tradicionales de comunicación y alineación entre estas áreas para crear sinergias que impulsen resultados estratégicos y sostenibles. Este año, además de analizar las dinámicas habituales de esta colaboración, damos un paso más allá para abordar otros temas de interés: De proyectos a productos digitales: ¿Cómo podemos transformar la cultura organizacional hacia un enfoque centrado en el producto digital, maximizando valor y adaptabilidad? Gobernanza IT eficaz: Muchas empresas han ejecutado grandes iniciativas tecnológicas, pero carecen de una estructura de gobernanza sólida. Exploraremos cómo establecer marcos efectivos que gestionen riesgos, prioricen recursos y fomenten la transparencia. Gestión estratégica del cambio: Superar barreras culturales y organizativas para adoptar nuevos modelos de colaboración y operación. Modelos de Innovación en el negocio: Conoceremos qué buenas prácticas están aplicando algunas compañías para innovar y desarrollar nuevas líneas, sin impactar en el negocio tradicional o principal.
Read MoreItaly 6-11-25 Country Members Physical italian
Nel mondo digitale odierno, l'IA e le tecnologie dei dati sono forze trainanti che stanno rimodellando i settori e favorendo livelli senza precedenti di agilità e innovazione. Questo evento presenta avanzamenti all'avanguardia come l'IA generativa e i modelli di base, consentendo alle organizzazioni di offrire esperienze personalizzate e soluzioni trasformative su larga scala. Scopri come l'adozione di strategie agili, potenziate dall'IA, stia supportando i leader aziendali nell'adattarsi ai continui cambiamenti del mercato.
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Belgium 6-11-25 Invitation Only Physical english
The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.
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Poland 6-11-25 Squad Only Virtual Polish
Chmura daje ogrom możliwości obserwacji, ale też łatwo wpaść w pułapkę nadmiaru metryk i alertów. Jak zbudować monitoring i raportowanie tak, by faktycznie wspierały decyzje, a nie przytłaczały szumem? Maciej Lutostański z Benefit Systems pokaże, jak jego zespół wykorzystuje natywne narzędzia dostawców (głównie AWS) oraz sprawdzone rozwiązania open source – Grafanę do wizualizacji, Loki do centralizowanego logowania, Prometheusa do monitoringu i alertingu oraz KubeCost do zarządzania kosztami. Dyskutować będziemy o tym, jak zrównoważyć kontrolę, przejrzystość i efektywność w złożonych środowiskach chmurowych.
Read MoreNetherlands 10-11-25 Country Members
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Gedurende 3 dagen worden we ondergedompeld in innovatie, nieuwe ontwikkelingen en cutting edge technologieën. Wil jij mee? Meld je aan.
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Germany 11-11-25 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
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France Nov 4, 2025 Country Members Physical french
Join us on the evening of 4th November for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.
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Spain Nov 5, 2025 Country Members Physical spanish
Este año, además de analizar las dinámicas habituales de la colaboración entre tecnología y negocio para trascender los desafíos tradicionales de comunicación y alineación, damos un paso más allá para abordar otros temas de interés: cómo evolucionar de cultura de proyectos a producto digital, mejores prácticas en Gobernanza IT eficaz., gestión estratégica del cambio o modelos de innovación en el negocio.
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Italy Nov 6, 2025 Country Members Physical italian
Nel mondo digitale odierno, l'IA e le tecnologie dei dati sono forze trainanti che stanno rimodellando i settori e favorendo livelli senza precedenti di agilità e innovazione. Questo evento presenta avanzamenti all'avanguardia come l'IA generativa e i modelli di base, consentendo alle organizzazioni di offrire esperienze personalizzate e soluzioni trasformative su larga scala. Scopri come l'adozione di strategie agili, potenziate dall'IA, stia supportando i leader aziendali nell'adattarsi ai continui cambiamenti del mercato.
Read More
Belgium Nov 6, 2025 Invitation Only Physical english
The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.
Read More
Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
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Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read More
France Nov 4, 2025 Country Members Physical french
Join us on the evening of 4th November for dinner and discussion in the company of experts from BT and Cisco. Hosted at an exclusive venue, this is the perfect opportunity to network, exchange ideas with your peers and leave with actionable insights.
Read More
Spain Nov 5, 2025 Country Members Physical spanish
Este año, además de analizar las dinámicas habituales de la colaboración entre tecnología y negocio para trascender los desafíos tradicionales de comunicación y alineación, damos un paso más allá para abordar otros temas de interés: cómo evolucionar de cultura de proyectos a producto digital, mejores prácticas en Gobernanza IT eficaz., gestión estratégica del cambio o modelos de innovación en el negocio.
Read More
Italy Nov 6, 2025 Country Members Physical italian
Nel mondo digitale odierno, l'IA e le tecnologie dei dati sono forze trainanti che stanno rimodellando i settori e favorendo livelli senza precedenti di agilità e innovazione. Questo evento presenta avanzamenti all'avanguardia come l'IA generativa e i modelli di base, consentendo alle organizzazioni di offrire esperienze personalizzate e soluzioni trasformative su larga scala. Scopri come l'adozione di strategie agili, potenziate dall'IA, stia supportando i leader aziendali nell'adattarsi ai continui cambiamenti del mercato.
Read More
Belgium Nov 6, 2025 Invitation Only Physical english
The modern cyber threat landscape has evolved from simple data breaches to sophisticated, systemic attacks designed to cripple an entire organisation. Ransomware, in particular, has made traditional backup and recovery strategies insufficient, as attackers often compromise backups before launching their main assault. In this new reality, the question is no longer "if" an attack will happen, but "when” and how quickly you can recover. Furthermore, regulations like DORA and NIS2 are making robust recovery a legal imperative, compelling businesses to adopt solutions that can guarantee data integrity and business continuity even after a catastrophic cyber event, making a Cybervault a critical component of regulatory compliance.
Read More
Netherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
Read More
Germany Nov 11, 2025 Country Members Physical english
On the eve of the ServiceNow World Forum, CIONET invites you to an exclusive dinner in the fabulous Restaurant Little London in the heart of Munich City. Join leading CIOs, CDOs, and ServiceNow product owners for a candid exchange on how to get the most from your ServiceNow investment.
Read MoreNurturing H.Essers' growth ambitions
Workday implementation gives the transport, warehousing and logistics giant a clear picture of HR worldwide and enables it to integrate acquisitions more effectively.
Established in 1928 by Henri Essers, H.Essers has grown substantially over the years, via both autonomous growth and a number of strategic acquisitions. Its aim is to become THE global reference in its strategic markets, namely pharmaceuticals, chemicals, infrastructure and parts. H.Essers was responsible for the European distribution of the Pfizer COVID-19 vaccine in 2020/2021.
For the immediate future, the firm’s predominantly focusing on the European market. Today, it has more than 6,600 employees spread across 19 countries in Western and Eastern Europe.
That spread can make it challenging to get a clear picture of its human resources (HR) footprint and assure it’s being managed in the most effective way. “To be able to continue to grow and achieve our ambitions, we really need one single HR database, one single HR reporting tool, as far as possible one single recruitment process and so on, rather than each location having its own payroll, procedures, time and attendance recording processes, etc.” explains Mike Dautzenberg, Chief Human Resources Officer, H.Essers. “With one tool, it’ll also be much easier to integrate acquisitions,” he adds, That’s especially true when it comes to different titles or roles.
“I feel that everytime we approach a new element within the system, PwC has an expert on it who can help guide us.”
Mike DautzenbergChief Human Resources Officer, H.Essers
To give it that big picture of HR, H.Essers opted to implement Workday human capital management software. “For two years, we looked around the market to find the right solution. Our organisation’s very complex and we needed a tool that all our employees could use, from blue collar up, whenever and from wherever, and that would provide the benefits we were looking for. We decided that Workday would best suit our needs,” Mike Dautzenberg says.
With one single HR platform, H.Essers will also be able to standardise working practices and procedures in all locations in which it operates and be able to put a global HR strategy in place. To help it implement the platform, H.Essers opted to work with PwC.
As to why H.Essers opted to work with PwC for this project, he notes, “PwC proved to be very down to earth. The PwC people demonstrate the same values as we have in H.Essers; they keep things simple and are very positive. They’re very entrepreneurial. They’re people we feel we can rely on. A plus point was that they’re based close to us and speak our language.” He went on to say that the two firms work together in partnership to find solutions; “we have a good, open relationship where communication is very clear. The team knows what’s important to us and we support each other in reaching our goals. They really go the extra mile to make sure we get where we want to be.”
In COVID-19 times, with physical meetings not possible, Mike Dautzenberg was impressed that they managed to keep the cooperation positive and implementation on track. “Despite PwC not being able to be on site as planned, the project progressed as planned, thanks to the good relationship we have and our ability to continue to cooperate, albeit remotely.”
Workday covers many aspects of human capital management and Mike Dautzenberg is impressed that PwC can offer a specialist on each topic: “I feel that everytime we approach a new element within the system, PwC has an expert on it who can help guide us on that specific area. On top of which, the team stays on top of deadlines and makes sure we make decisions that respect those deadlines.” That includes dealing with and helping resolve issues with third-party suppliers.
PwC’s global network also comes into play. One of the important modules of Workday for H.Essers is learning and development (L&D) as the firm needs to be able to track and report on required certifications. The PwC Network has already implemented the Workday L&D module for many clients and the Belgian team didn’t hesitate to reach out for support. “That we were able to call on global support, tailored to our own specific situation was invaluable,” Mike Dautzenberg says. And he goes on, “Workday gives our managers the insights into their people that they need to grow and develop their talent pools. Before, this was more based on instinct. With Workday, we’ve hard data to back it up.”
To date, PwC has helped H.Essers implement Workday for all master data of its core HR and L&D activities. “This was a massive challenge. At the beginning, much of the data to be input was either incomplete or out of date,” Mike Dautzenberg recalls.
With phase one complete, phase two involves the introduction of time and attendance recording, absence management, talent and performance management, recruitment, advanced compensation and expenses and more. Again, the module will go live in all countries at the same time.
But Mike Dautzenberg doesn’t expect the relationship with PwC to end there: “We plan to continue to grow via acquisition, which means continually introducing new people and teams to Workday. We expect PwC to be by our side to show us how to do this effectively and to continue to keep us up to date with evolutions to make sure we’re always getting the best out of our investment. PwC’s proven to be a true partner that can support us when we’ve questions and concerns - they simply put us in touch with the experts that can help.”
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
The role of the CIO has evolved from managing systems to shaping outcomes: growth, resilience, and competitive edge are now won or lost in the technology arena. Today ’ s CIOs must balance stability with innovation, control costs while attracting scarce talent, and modernise legacy infrastructure while adopting emerging technologies.
As AI transitions from a specialised tool to an all-pervasive force, understanding its profound implications for our human lives is no longer merely academic but an urgent imperative for social well-being and strategic preparedness.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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