Kalman Tiboldi - CTO & Founder at GemOne-TVH - Simplify or Die: Why Complexity Is the Real IT Challenge
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Belgium 28-8-25 Country Members Physical english
A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership.Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.This is more than a celebration—it’s an opportunity to reconnect, reflect, and recharge with your fellow digital leaders. Don't miss this exclusive experience packed with inspiring talks, networking opportunities, and special recognitions that highlight the best of CIONET’s history and future.Let’s celebrate the past, present, and future of the digital community you helped build.
Read MoreBelgium 28-8-25 Country Members Physical english
A special celebration marking 20 years of CIONET—two decades of empowering digital leaders and driving innovation in the technology landscape. This exclusive event will bring together our members to reflect on the incredible journey we've shared and look ahead to the future of digital leadership. Featuring keynote presentations from visionary CIOs, industry pioneers, and founding members, we’ll explore how far we’ve come and what lies ahead in the ever-evolving world of technology. Together, we will honour the contributions of our members who have shaped CIONET’s legacy while offering insights into how the community will continue to lead in the years to come.
Read MoreBelgium 2-9-25 All TRIBERS Virtual english
You’ve been asked a simple question: “What does it cost to host this application?” But the answer is anything but simple. The platform sits across multiple data centres. The app spans a few VMs, shares a backup system, uses licensed monitoring, and touches five different teams. Your CMDB should help, but it’s rigid, outdated, or incomplete. And yet, you still need to provide a number, clear, explainable, and grounded in reality.
Read MoreBelgium 9-9-25 Squad Only Physical english
As Belgium navigates the complexities of GDPR and various data sovereignty regulations, organizations across multiple industries face both challenges and opportunities in managing their data across borders. The quest for compliance often intersects with the need for business growth, raising questions about the balance between protection and progress. How can companies effectively own and safeguard their data while ensuring compliance without stifling innovation and expansion in a multi-industry landscape?
Read MoreBelgium 11-9-25 Squad Only Virtual english
You’ve built the portal. Added the chatbot. Rolled out self-service. But your support lines are still ringing. And your frontline teams are still improvising. If you want digital services to feel seamless, not just look polished, this session brings you back to where value is felt: at the frontline.
Read MoreItaly Sep 25, 2025 Invitation Only Physical italian
Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza. Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza? Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo: La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.
Read MoreBelgium Oct 16, 2025 Invitation Only Physical english
AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.
Read MoreGermany Oct 28, 2025 Country Members Physical german
Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.
Read MoreFrance Nov 4, 2025 Country Members Physical french
À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.
Read MoreNetherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
Read MoreItaly Sep 25, 2025 Invitation Only Physical italian
Nel percorso verso l’AI e la trasformazione digitale, dati e automazione sono gli elementi centrali di ogni strategia tecnologica. Ma senza una governance chiara, rischiano di diventare non solo fonte di inefficienza, ma anche di rischi e incoerenza. Come garantire che i dati siano completi, accessibili e affidabili? Come automatizzare le operation IT e i processi aziendali mantenendo controllo, compliance e sicurezza? Durante questa roundtable esclusiva, organizzata da CIONET Italia e IBM, affronteremo: La governance come abilitatore di dati affidabili e automazione sicura. Come prepararsi a un’adozione dell’AI realmente scalabile. Il ruolo di controllo, resilienza e gestione del rischio nell’innovazione.
Read MoreBelgium Oct 16, 2025 Invitation Only Physical english
AI isn’t just another tool. It changes how we work, how we think, how we organise ourselves.Yet most organisations still approach it like a digital upgrade, deploying assistants, automating workflows, testing use cases inisolation.The results are predictable. Short-term wins. Long-term confusion.Effort spent. Value unclear.Many companies can’t connect AI to their actual strategic goals,and the promised ROI never materialises.At the same time, something deeper is shifting.AI can now reason, decide, adapt. Not just mimic processes butcontribute to them.The technology is evolving, but the way we implement it hasn’tcaught up.If your AI still fits inside a single department, you’re likely solvingthe wrong problem.If it works only for individuals, you're missing how your teamsactually deliver value.If it replaces people instead of supporting them, you're buildingfor today, not tomorrow.The next step isn’t more AI. It’s the right AI.Built for your business, your teams, your way of working.Not a tool to add but a structure to build around.Are we ready to treat AI as a shared capability, not a scatteredexperiment?Can we move beyond individual efficiency and build systems thatcollaborate, learn and adapt with us?Those are the questions we’ll explore at the round table.
Read MoreGermany Oct 28, 2025 Country Members Physical german
Am 28. Oktober lädt CIONET CIOs und Digital Leaders nach Köln ein: hier stellen wir reale Anwendungsfälle vor, in denen KI-Agenten Aufgaben autonom übernehmen, Prozesse beschleunigen und Entscheidungen vorbereiten – mit messbarem Nutzen für das Business.
Read MoreFrance Nov 4, 2025 Country Members Physical french
À l’ère des mutations géopolitiques et réglementaires, l’établissement d’une souveraineté numérique est devenu un élément stratégique essentiel pour les entreprises. Ce dialogue stratégique mettra en lumière le rôle fondamental du réseau dans la mise en place du contrôle, de la confiance et de la résilience. Nous explorerons comment une infrastructure moderne et résiliente permet d’appliquer des politiques de gestion des données et d’assurer la continuité opérationnelle. Ce dialogue stratégique, réservé à un groupe restreint de pairs, est conçu pour permettre aux leaders du numérique d’échanger sur l’un des enjeux les plus urgents aujourd’hui. Nous discuterons des réseaux « sovereign-ready » et débattrons des préoccupations croissantes autour de la souveraineté des données, qui motivent l’adoption de politiques de confidentialité et de protection des données de plus en plus strictes à l’échelle mondiale.
Read MoreNetherlands Nov 10, 2025 Public Physical english
CIONET Nederland vertrekt met een groep Nederlandse CIO's en digital leaders 10 t/m 12 november 2025 voor de geheel verzorgde CIO Innovation Trip naar de Web Summit in Lissabon, Portugal. Reis jij mee of neem je collega(s) mee!
Read MoreDomino's Pizza Enterprises Ltd. as a global powerhouse with franchise partners around the world., it must manage those identities across multiple international borders. In an initiative to simplify its IT landscape through consolidation and reduce costs, DPE replaced its previous identity management system, Okta, with Microsoft Entra ID.
Domino’s Pizza Enterprises (DPE) knows that its success rests with its more than 100,000 team members, whose jobs can put them in roles as varied as safely delivering a piping-hot pizza to a customer or designing a marketing campaign at its Support Office. In between those two ends of the spectrum are Franchisee Partners, each one running a Domino’s outlet as an independent business, but with business support from its Global Support Office. “We offer full-service management support to our Franchisee Partners,” explains Matthias Hansen, Group Chief Technology Officer at Domino’s Pizza Enterprises. “We even supply an optional accounting service so that they can really focus on their business and the product.”
But as he took up his post at DPE, Hansen discovered that the enormous diversity of roles, geographic locations, and technologies used had created a siloed system for managing identity. Support Office team members used a different access and identity management system from Franchisee Partners and their frontline workers, who far outnumber them.
Up until July 2023, Support Office team members used Microsoft Entra ID to access their Microsoft 365 productivity apps, while Franchisee Partners and their team members generally used the Okta identity management solution. DPE could score multiple wins by shifting its entire identity management to Microsoft Entra ID, beginning with avoiding Okta application licensing costs. More importantly, it would simplify management for DPE IT teams while providing a standardized, streamlined authentication experience for all team members.
Another advantage of using Microsoft Entra ID was its potential to solve confusion caused by the multiple roles and locations that a single frontline worker might occupy. The company hadn’t yet deployed a global human resources system, so Hansen had no single source of truth for employee identities. His team engineered a solution by writing code to populate the DPE Microsoft Azure environment and combine information from each store for every team member and from multiple sources (such as a team member working in different roles at multiple stores) to create a cohesive employee record. “We were able to create a single identity for each team member and ensure that it contained the appropriate data using Microsoft Entra ID,” says Hansen. “No matter how many different roles, or how many different locations a team member might work in, we have one version of the truth. And our Microsoft Entra ID adoption made it possible for us to retire legacy bespoke systems, each of which was solving a different aspect of this challenge.”
Several applications created for frontline workers—the learning management app they use to chart their upward mobility in the company, for example, and the GPS Driver App used by Domino’s Delivery Experts—would require code-level intervention to ready them for an Okta alternative.
When Hansen’s team approached Microsoft with their need to reconfigure some of their most critical frontline worker applications, it awarded DPE private preview to the custom authentication extensions feature. The team used this facility to customize the company’s Microsoft Entra ID experience by linking it with those all-important applications.
Hansen’s SSO vision was a crucial aspect of the rollout. “We insist on single sign-on capability for our DPE team members,” he says. “Microsoft Entra ID makes it easy for every team member to access what they need, whether they are a Delivery Expert, a Store Manager, a Franchisee Partner, or a Support Office team member.” DPE also exercises the Conditional Access capabilities in Microsoft Entra ID to heighten security by creating and imposing its policies about who can access which resources. “We use modern capabilities like the Conditional Access feature in Microsoft Entra ID to focus on just the right balance between ease of use and better security,” explains Hansen. “Our stores are a busy environment, and we won’t disrupt our team members, but we can use Microsoft Entra ID features like multifactor authentication to keep them both productive and highly secure.” And with role-based access control in Microsoft Entra ID, DPE can use Microsoft Graph API to control who can access groups, users, and applications for granular permissions management. “When employees use a software-as-a-service solution, we can map that solution to the appropriate role to ensure that the person has the capabilities they need,” Hansen continues. “There’s no need to change the application or use other cumbersome management techniques. A Store Manager, for example, can only access the data for their store and use only the capabilities we grant to Store Managers.”
The team gets the most possible out of its Microsoft identity management ecosystem, thanks to the connections it offers to the DPE security landscape, underpinned by Microsoft Sentinel as its security information and event management system and the Microsoft Defender family of integrated security solutions.
With all DPE team member identities managed on the same system, Hansen’s team enjoys a level of efficiency it’s never had before. Most importantly, providing a common identity platform for everyone puts frontline workers on more even footing with the rest of the company—a move that lifts morale even higher and helps retain hard-to-find talent. DPE furthered its commitment to its frontline workers with Microsoft Viva, an employee experience platform that seamlessly connects with Microsoft productivity solutions like Microsoft 365 and Microsoft Teams. It facilitates that rollout (in process until mid-2024) with Microsoft Entra ID, bringing those workers into the corporate information sphere. And since one identity management system controls access to all the tools available to DPE team members, Franchisee Partners now have access to corporate productivity tools like Microsoft Power BI to better assess and manage store performance. It all comes at the lower costs and with simplified management inherent to vendor consolidation.
“We find that we can administer and secure our infrastructure better and more easily with a single platform.” But like DPE’s Path to Excellence, which supports team members’ personal and professional growth through the business, Hansen’s IT team aspires to ever greater successes. “Our Microsoft Security solutions, especially identity management with Microsoft Entra ID, deliver a great deal of capability. We appreciate the continuously evolving capabilities provided by this platform.”
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Embark on a culinary journey through the ever-evolving world of digital leadership with our third edition of the CIONET Cookbook: Recipes for Digital Success. Unveiling the intricate trilemma faced by today’s Master Chefs, our trailblazing European CIOs address a challenge at the nexus of customer interests, digital transformation strategies, and IT modernisation. Their secret? Synchronising the gearing between customer, business, and technology to create a frictionless movement through the digital landscape.
The CIONET Cookbook uses the analogy of a five-star restaurant to explain the importance of optimally integrated technology, with the CIO as Master Chef. In order to provide the best service to its customers, a top restaurant must have the right atmosphere, an inviting menu, a well-equipped kitchen, talented and committed front-of-house and kitchen staff and smooth-running processes that ensure an enjoyable experience for diners.
Geopolitical tensions have dominated the headlines for over two years now. In this context, the cyber threat landscape is also evolving rapidly. The protection and security of critical infrastructure – both physical and digital – is becoming increasingly important.
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Head of IT Germany and Regional Office Lead Munich, Microsoft
IT Director, IT Thinker
Vice president IT & Compliance, VisionaryRCM (A Carlyle Grp Company)
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