Eric Cuypers, CIO of Thomas Cook, interviewed by Daniel Erasmus during CIO CITY.

Eric Cuypers was head of communications , operations & IT banking at the ING bank. Now CIO with the pan-European travel organization Thomas Cook.

“Still a lot of CIO’s think that you need a lot of people in my department otherwise I am not important, but it is not about this. It’s about how you can leverage your business with a technology background, also with knowledge of how to manage IT, how you can deliver. But running an IT factory is something else. You need to have a lot of skills because the old ICT is dead.”