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Belgium 13-11-2026 Squad Only Physical English

Building the Business Case for New IT Capabilities; How to justify investment when value is strategic, shared, or only visible over time.

Many IT capabilities are essential and difficult to fund through a simple project ROI. The challenge is showing why architecture, governance, resilience, cybersecurity maturity, data foundations, and AI readiness deserve investment before the gap becomes expensive. Three pressure points make the case harder. - Shared value means the benefit often sits across several teams, while the budget sits in one place. - Timing creates friction because the cost is immediate while the value appears over time. - Risk translation is needed so business and finance leaders understand the consequence of delaying the investment. The working question is simple: how do we turn foundational IT capabilities into credible investment cases that link cost, risk, business value, and future flexibility? If you are building these cases internally, let’s compare how others are positioning value, risk, and timing.

Belgium 19-11-2026 All Members Physical English

Europe’s Digital Foundations

Public organisations are re-evaluating the digital foundations on which critical services depend. Cloud strategy is increasingly shaped by questions of operational control, legal exposure, supplier dependency, interoperability and long-term resilience. For public-sector leaders, the issue is not only where workloads are hosted, but how much strategic control remains over the technologies that support essential public services. This is where European cloud initiatives, sovereign infrastructure and open-source technologies become strategically important. Together, they can increase transparency, preserve portability and reduce dependency on individual providers. But they also raise practical questions around maturity, procurement, integration, support models and long-term sustainability. Open source brings a specific dimension to this discussion. It claims to better support transparency, interoperability and strategic autonomy, but it is also requiring clear governance, security controls and operational support. The opportunity is to understand where open technologies can strengthen the public-sector technology stack, where commercial platforms remain essential and how both can coexist within a coherent European digital strategy. Three questions shape the discussion: Which parts of the public-sector technology stack require stronger European control? What role should open-source technologies play in reducing dependency and strengthening transparency? Which governance and procurement decisions will determine whether a sovereign cloud strategy succeeds? Bringing these perspectives together can define where sovereign cloud and open technologies create strategic value, identify the decisions that deserve executive attention, and establish practical principles for strengthening Europe’s digital foundations while preserving flexibility and innovation. See you at the table?

Belgium 24-11-2026 Country Members Physical French

Les Rencontres: Innovation de l'Ombre

Créativité vs. Chaos : Quelle est la gouvernance minimale ? Le défi principal est d'équilibrer le risque et le rythme du changement. Les équipes métier adoptent de nouveaux outils d'IA et low-code de leur propre chef, créant une véritable créativité mais aussi un risque massif et non géré. Cette discussion se concentre sur l'établissement de voies simples et sûres pour l'innovation, en débattant de la gouvernance minimale qui protège la réputation de l'entreprise tout en évitant l'erreur d'écraser les initiatives utiles dans l'ombre. Questions clés d'Échange entre pairs : Où l'innovation de l'ombre aide-t-elle plutôt que de nuire, et comment éviter de l'écraser ? Quelle est la gouvernance minimale qui protège la réputation tout en maintenant la vitesse, et à qui appartient-elle réellement ? Comment les pairs ont-ils réussi à transformer les efforts initiaux de l'ombre en services officiels soutenus sans perdre la confiance de l'entreprise ? Comment pouvons-nous rendre plus facile d'innover de manière responsable que de simplement agir en franc-tireur ?

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Sparkling new ideas for Kärcher’s digital transformation

How we transformed this cleaning manufacturer's operations with cloud-based connectivity.

Overview
Kärcher has always been one step ahead. The world’s largest cleaning equipment manufacturer invented Europe’s first hot-water pressure washer in 1950. Today, Kärcher is working on everything from robotics to eco-friendly cleaning tools that use less energy and are more recyclable. The company also launched 150 new products in 2019 – more than it had ever achieved before within a single year.

When the company needed to upgrade its network, it wanted a partner that valued innovation as much as them. That’s why Kärcher came to us.

The challenge
Kärcher’s existing network was under a lot of pressure. To create an agile working environment, team members were increasingly connecting in the cloud. While the manufacturer was also offering new online services built on its ‘cleaning on demand’ platform, to appeal to customers' high-tech tastes.

This growing digital demand was affecting the network’s performance. This made it harder for Kärcher to expand at the speed it wanted and risked impacting customers experience online. While sending its IT maintenance costs spiralling.

Kärcher needed a digital transformation that would clean up its operations. Making its network smarter, faster, more secure and more reliable. So the company could work the way it wanted to.

We now have a network that can flex for what’s next.”

Leonard KerscherDirector. IT & Digital Transformation, Kärcher

The solution
To help Kärcher adapt, we created a custom networking solution that was built on three cornerstones: growth, security and innovation. This started with improving its infrastructure. To handle the increased traffic flow, we added intelligent connectivity that can automatically prioritise business-critical apps, while added control makes it easier for Kärcher to scale its systems as it expands.

Moving to the cloud opens businesses up to increased cyber-threats. So we added several layers of protection to keep Kärcher’s data safe. This included a new firewall to defend the company’s entire network, plus endpoint protection to detect and respond to threats on individual devices faster.

To make sure Kärcher’s global network is always up to date, we added a service wrap. While the company remains in control of its security policies, our experts routinely check its infrastructure for vulnerabilities and maintain its firewall. While another team makes sure all its Cisco hardware and software stays compliant.

The result
Kärcher now has a network that can flex for what’s next. The automatic traffic prioritisation means customers always get the best experience when using its online services. And deploying applications at scale is simple, so team members always have the tools they need.

Next-level security means the cleaning manufacturer can stay protected. It remains in control of policies, so can still work the way they want. But our managed support also means Kärcher get up-to-the-minute reports on their system’s health. So it can block threats before they reach its network, reducing risk.
This all means it’s easier for the company to expand, embrace new technologies and keep pace with the ever-changing business landscape.

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CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.