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Belgium 13-11-2026 Squad Only Physical English

Building the Business Case for New IT Capabilities; How to justify investment when value is strategic, shared, or only visible over time.

Many IT capabilities are essential and difficult to fund through a simple project ROI. The challenge is showing why architecture, governance, resilience, cybersecurity maturity, data foundations, and AI readiness deserve investment before the gap becomes expensive. Three pressure points make the case harder. - Shared value means the benefit often sits across several teams, while the budget sits in one place. - Timing creates friction because the cost is immediate while the value appears over time. - Risk translation is needed so business and finance leaders understand the consequence of delaying the investment. The working question is simple: how do we turn foundational IT capabilities into credible investment cases that link cost, risk, business value, and future flexibility? If you are building these cases internally, let’s compare how others are positioning value, risk, and timing.

Belgium 19-11-2026 All Members Physical English

Europe’s Digital Foundations

Public organisations are re-evaluating the digital foundations on which critical services depend. Cloud strategy is increasingly shaped by questions of operational control, legal exposure, supplier dependency, interoperability and long-term resilience. For public-sector leaders, the issue is not only where workloads are hosted, but how much strategic control remains over the technologies that support essential public services. This is where European cloud initiatives, sovereign infrastructure and open-source technologies become strategically important. Together, they can increase transparency, preserve portability and reduce dependency on individual providers. But they also raise practical questions around maturity, procurement, integration, support models and long-term sustainability. Open source brings a specific dimension to this discussion. It claims to better support transparency, interoperability and strategic autonomy, but it is also requiring clear governance, security controls and operational support. The opportunity is to understand where open technologies can strengthen the public-sector technology stack, where commercial platforms remain essential and how both can coexist within a coherent European digital strategy. Three questions shape the discussion: Which parts of the public-sector technology stack require stronger European control? What role should open-source technologies play in reducing dependency and strengthening transparency? Which governance and procurement decisions will determine whether a sovereign cloud strategy succeeds? Bringing these perspectives together can define where sovereign cloud and open technologies create strategic value, identify the decisions that deserve executive attention, and establish practical principles for strengthening Europe’s digital foundations while preserving flexibility and innovation. See you at the table?

Belgium 24-11-2026 Country Members Physical French

Les Rencontres: Innovation de l'Ombre

Créativité vs. Chaos : Quelle est la gouvernance minimale ? Le défi principal est d'équilibrer le risque et le rythme du changement. Les équipes métier adoptent de nouveaux outils d'IA et low-code de leur propre chef, créant une véritable créativité mais aussi un risque massif et non géré. Cette discussion se concentre sur l'établissement de voies simples et sûres pour l'innovation, en débattant de la gouvernance minimale qui protège la réputation de l'entreprise tout en évitant l'erreur d'écraser les initiatives utiles dans l'ombre. Questions clés d'Échange entre pairs : Où l'innovation de l'ombre aide-t-elle plutôt que de nuire, et comment éviter de l'écraser ? Quelle est la gouvernance minimale qui protège la réputation tout en maintenant la vitesse, et à qui appartient-elle réellement ? Comment les pairs ont-ils réussi à transformer les efforts initiaux de l'ombre en services officiels soutenus sans perdre la confiance de l'entreprise ? Comment pouvons-nous rendre plus facile d'innover de manière responsable que de simplement agir en franc-tireur ?

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Rossmann Runs Business-critical Logistics System on OutSystems

With more than 1,500 stores in around 400 cities, Rossmann Poland is the country’s leading drug store chain. And since 2020, the retailer has used a logistics app called “S-Hub” in its central distribution warehouse.That app and 24 others are built on OutSystems, and the number keeps rising.

“OutSystems gives us the ability to build applications we need with virtually no limits, including extensive apps that cover critical operations.” - Robert HaberBusiness Solutions Architect, Rossmann Poland

Challenge

Numerous App Dev Technologies Led to Development Silos

Rossmann Poland has a long history of in-house custom software development, which has helped the drug store giant differentiate in its market. Around 300 specialists work in its IT department, and they had a veritable smorgasbord of different software development technologies.

“We were concerned about hitting a wall with low-code. But we’ve found no limits to what we can do with OutSystems. The ability to modify or extend code at the front-end or back-end means we can deliver apps precisely tailored to our needs.” - Piotr JugielDeputy Director of the IT Department, Rossmann Poland

In mid-2019, Rossmann Poland decided to complement and standardize its application development technology, aiming to provide a single, comprehensive application development kit that would speed up the development process and allow developers to focus less on technology and more on solving business problems. This additional element was the choice of a low-code solution.

Ultimately, the company chose OutSystems as the platform met their requirements to deploy on-premises and was suited to multiple use cases, including mission-critical core business systems and smaller web and mobile workplace applications.

Why Rossmann Poland chose OutSystems:

Speed-up development and improve agility
Independence from mobile platforms
Full-stack visual development with no limits

Solution

Convincing IT Teams Step by Step

With a large team of experienced developers, Robert Haber, Business Solutions Architect at Rossmann, had to tread carefully to win over colleagues to a new low-code way of working. “Junior developers were very receptive and quick to learn OutSystems,” says Robert, “But, in fairness, it wasn’t easy to convince all of our developers to go low-code.”

“To win over skeptics, presenting low-code as a panacea doesn’t work,” says Robert. “Instead, a step-by-step approach is more persuasive. We pointed out the areas of development where OutSystems gave the most benefits, like UI development and speed. We gradually proved the case with concrete results.”

“To win over skeptics, presenting low-code as a panacea doesn’t work. Instead, a step-by-step approach is more persuasive.”- Robert HaberBusiness Solutions Architect, Rossmann Poland

Results

25 Apps and Counting—Including a Mission-Critical Logistics App

Now, just over two years since adopting OutSystems, Rossmann has 25 applications running on OutSystems, serving around 20,000 users every day. Of these, 4,000 are heavy users at head office, and around 16,000 are users in stores.

Rossmann has a blended sourcing approach that combines in-house development with certified developers from OutSystems partners to assist on more complex projects.

“Many developers assume low-code is just for simple tools in the back office,” says Robert. “But we’ve proven the contrary very quickly. OutSystems allows us to build the applications we need with virtually no limits, including extensive apps that cover critical operations.”

So, although Rossmann has several simple applications that do not require extensive integration, it also has more complex business-critical solutions that it has comprehensively integrated with core systems.

S-Hub—A Mission-Critical Logistics App

The S-Hub app is at the center of Rossmann’s supply chain. Installed on Android devices used at Rossmann’s central distribution warehouse, S-Hub scans incoming and outgoing deliveries, streamlining distribution to stores.

Technologies

Outsystems

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