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Belgium 16-6-26 All Members Physical english

Transforming Public Services Without Breaking the System

For CIOs and Digital Leaders across Public & Institutional Services, including federal and regional agencies, city administrations, defence, healthcare, social security, and higher education, the gap between ambition and reality is growing. Today, you are caught between two opposing forces: The Sovereignty Squeeze: Heavy pressure from authorities to move away from global public clouds towards "local" solutions, often without a clear plan on how to maintain performance. The Procurement Trap: Strict legal rules that make changing suppliers an administrative nightmare. This leads to "Vendor Lock-in" and "Frankenstein systems" where new tools are awkwardly bolted onto old infrastructure.

Belgium 18-6-26 Invitation Only Physical english

Building the Event-Driven Enterprise: Managing flow, context, and control in event-driven systems

Becoming event-driven sounds like the logical next step: real-time visibility, faster response, tighter integration. The promise is appealing, no? But turning that vision into reality is another story. Where do you start, with technology, operating model, or mindset? Many soon discover that event-driven design reshapes everything. Data ownership becomes decentralised, monitoring grows complex, and governance feels like chasing a moving target. Scaling up amplifies both the benefits and, if poorly governed, the costs as well. The question then becomes: what is the return on all that investment? Does the model actually reduce cost over time, or simply move it elsewhere? And when does ROI start showing, during scaling or only once operations stabilise? The goal remains clear: systems that react faster, stay reliable, and create measurable value at speed. But the path there is not. Let’s explore what it means to build event-driven architectures, what challenges surface at scale, and what financial outcomes they truly achieve. A closed conversation for those aiming to prove that responsiveness can also be sustainable.

Belgium 23-6-26 All Members Physical english

The Sovereignty Play : Sourcing for Autonomy, Resilience and Competitive Advantage

Sourcing for Autonomy, Resilience and Competitive Advantage. Global platforms offer incredible speed and innovation, but they also create deep dependencies that can expose your business to vendor lock-in, supply chain disruptions, and regulatory shifts. For today's CIO, the central challenge is no longer just about technology adoption; it's about building a digital foundation that is both agile and resilient. Strategic sourcing is the key. It has evolved from a procurement function into the primary tool for CIOs to navigate uncertainty, mitigate risk, and achieve digital autonomy. This session provides a practical playbook for using strategic sourcing to build a future-proof enterprise.

June 18, 2026 Squad Session Invitation Only Physical english

Building the Event-Driven Enterprise: Managing flow, context, and control in event-driven systems

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Britain’s favorite retailer transforms endpoint management across more than 1,000 stores with TeamViewer DEX

Britain’s favorite retailer, is known for bringing quality food, homewares and clothing to millions of people around the world. Having existed since the late 1800s, they are a popular feature of the British high street with more than 1,000 UK stores plus over 450 international outlets and ecommerce. Since 2020, TeamViewer DEX has helped to solve some of its core challenges, including managing and monitoring complex point-of-sale (POS) systems.

Challenge

POS systems can be notoriously tricky for offline stores to manage. When these systems fail or lag, digital disruptions occur for both employees and customers. Customers either decide to wait for the problem to be resolved or leave without completing the sale—resulting in a poor retail experience. Similtaneously, onsite employees must also try to work around these ongoing disruptions. They need to address issues quickly and painlessly while trying to get engineers to restore device uptime. Without endpoint visibility and monitoring capabilities, organizations will struggle to provide a positive digital employee experience (DEX) and customer experience (CX).

Solution

With the TeamViewer DEX Platform, this global retailer can pinpoint where the issues in the POS process occur and identify the problem. This means engineering teams can quickly respond to, monitor, and predict these issues moving forward. This information is key to helping reduce call times from the prior average of twenty minutes, the mean time to resolution (MTTR), and improve the overall user experience and device uptake.

Within a day of initial deployment, 1E could tell us exactly what was happening with that long-standing POS issue. That’s visibility we simply didn’t have before – at that speed, in that detail, in one place.

Outcome

Device uptime increase from 92% to 98%
The ability to predict issues across the estate
Simpler endpoint management for 26,000+ devices
A lower MTTR
Reduced employee workloads
Better DEX and CX

Partners

CIONET Business Circles

Cyber Circle

CIONET’s Cyber Circle: a new three-event programme exclusively focusing on the most urgent, complex, and high-impact challenges in cybersecurity today. Launched in 2026, this initiative brings together CISOs, CIOs, and senior IT executives with a strong interest in cybersecurity for three curated gatherings each year. As part of CIONET’s trusted executive community, the Cyber Circle provides a confidential, peer-driven environment to exchange insights, share real-world experiences, and address evolving cyber threats. Each session is designed to foster strategic dialogue, strengthen resilience, and elevate cybersecurity as a core driver of business value.

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.