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Belgium 20-1-26 All Members Physical english

The CIO as Investor - CIONET Belgium Annual Event

CIOs today are being judged less as technology leaders and more as portfolio managers. Every euro is under scrutiny. Boards and CFOs demand lower run costs, higher efficiency, and clear ROI from every digital initiative. Yet, they also expect CIOs to place bets on disruptive technologies that will keep the enterprise competitive in five years. This constant tension is redefining the role.

Belgium 22-1-26 Invitation Only Virtual english

AI-Driven Development: Redesigning workflows, responsibilities, and trust in the age of automation

AI coding assistants entered development teams quietly, but their impact grows by the day. What started as autocomplete now shapes architecture decisions, documentation, and testing. And when productivity gains are visible, so are new risks: security blind spots, uneven quality, and the slow erosion of shared standards. Teams move faster, but not always in the same direction. The challenge has become integration rather than adoption. And new questions have risen: how do you blend automation into established practices without losing oversight? When is human review still essential, and what should the rules of collaboration between developer and machine look like? As AI tools learn from proprietary code, where do responsibility and accountability sit? Let’s talk about how to redefine those workflows, balancing creativity with control, and protecting code quality in a hybrid human-AI environment. A closed conversation on where AI accelerates progress, where it introduces new debt, and how development culture must evolve to stay credible.

Belgium 27-1-26 Physical english

Zero Trust in Reality : Making segmentation, identity, and access work in complex environments

Zero Trust sounds simple on paper: trust no one, verify everything. But once you start implementing it, the fun begins. Legacy systems, hybrid networks, and human habits don’t read the manual. The idea is solid; the execution, not so much. In the end, Zero Trust is less about technology and more about design, culture, and patience. And when identity becomes the new perimeter, segmentation turns political, and exceptions multiply until the model looks more like “some trust, most of the time.” It’s progress, but not quite the revolution everyone expected. So how do you make Zero Trust work in real environments full of dependencies, vendors, and legacy constraints? Is it even possible? How do you balance usability with control, and what metrics actually prove progress? Let’s unpack what it takes to move beyond PowerPoint strategy and get Zero Trust working across systems and people that weren’t built for it. A closed conversation for those who’ve learned that Zero Trust is less about zero and more about trust that’s earned, not assumed.

January 22, 2026 Squad Session Invitation Only Virtual english

AI-Driven Development: Redesigning workflows, responsibilities, and trust in the age of automation

January 27, 2026 Squad Session Invitation Only Physical english

Zero Trust in Reality : Making segmentation, identity, and access work in complex environments

January 29, 2026 Squad Session Invitation Only Virtual english

The Career Path of the Data Leader : From data projects to enterprise value: redefining what leadership means

The role of the data leader used to be clear: build platforms, deliver dashboards, report insights. But now data sits everywhere, in AI, in decisions, in strategy, and suddenly every conversation ends with “What does the data say?”. The responsibility has outgrown the job description.

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Belfius - Transforming a digital workplace to increase customer trust

Discover how Belfius, one of Belgium's leading banks, partnered with Kyndryl to enhance their regulatory readiness in anticipation of the 2025 DORA deadline. By redefining their target operating model and conducting a comprehensive skills audit, Belfius successfully regained control over their IT infrastructure, increased flexibility, and ensured full transparency in their operations. This customer story highlights the practical steps taken by Belfius to strengthen their IT controls and achieve compliance, offering valuable insights for IT leaders navigating similar regulatory challenges.

Business opportunity

As one of Belgium's leading banks and insurance companies, with a history of 150 years, Belfius serves 3.8 million customers, with over 12 thousand in the public sector. The company is embedded in all segments of the Belgian economy and society. Its brand values focus on caring for Belgian society by earning and maintaining the trust of every customer.

With the rise of hybrid work, Belfius recognized their need to transform their digital workplace environment. They needed to develop a secure, mobile, flexible and personalized solution that would enhance employee experience and enable Belfius to better serve their customers.

Technical challenge

Belfius’ original digital workplace was implemented on premises at a time when dedicated telecom bandwidth was essential to guarantee consistent network performance for banking employees, so they could reliably and securely serve customers, especially in hundreds of Belfius branches. As internet bandwidth expanded, Belfius customers enjoyed fast mobile banking, but the bank’s employee-assisted services, based on a centralized application model, were sometimes hampered by unpredictable disconnections. At the same time, the centralized model faced challenges in keeping up with available technology upgrades and innovations. To address this, Belfius aimed to align its digital workplace with today’s requirements and expectations.

Our solution

Together, Belfius and Kyndryl created a modernization strategy with a phased approach to minimize overall disruption to the business. This strategy supports Belfius in achieving their business goals by enabling faster delivery of new applications and smoother interactions with colleagues and customers.

In the first phase, Belfius designed and rolled out a new corporate device program that includes:

Direct access to Microsoft Office 365 applications, rather than virtualized access, enabling 12,000 Belfius employees to securely and agilely collaborate across departments to efficiently deliver banking and insurance services.
Automated cloud-based software updates to increase productivity by proactively reducing technical issues, ensuring the devices are always running at the latest security levels.

The power of partnership

Belfius’ digital workplace transformation is built on leading Microsoft technologies:

Microsoft Office 365 (including Teams) unifies workplace collaboration on a single platform.
Microsoft Intune proactively manages software updates across the Belfius device fleet from a landing zone in Microsoft Azure.
Microsoft Defender implements zero trust security that uses AI to monitor and protect the fleet from threats.

What progress looks like

Belfius has gained increased productivity and engagement with reduced risk as a result of these first phase achievements:

Belfius employees are able to work anywhere anytime and frictionlessly collaborate with applications on new devices.
The Digital Experience Management (DEM) environment monitors user experience.
Fleet-wide zero trust security protects sensitive data both in flight and at rest.

Currently, Belfius is refactoring virtualized applications to directly run on Microsoft Windows 11. This extends the benefits of the new digital workplace to Belfius employees regardless of where they are working.

“One of my favorite features of the Digital Experience Management is that corrective actions are taken even before the users notice a problem.”

Bart Vercammen

Head of Digital Workplace Services, Belfius

Technologies

Microsoft Office 365

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.