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Welcome to CIONET Belgium

Realise your ambition! Connect with your local community of digital leaders.

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Upcoming Events

 
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Belgium 17-6-25 Invitation Only Physical english

Designing Always-On Applications

This roundtable is designed to equip CIOs and IT leaders with actionable insights and practical strategies for building and deploying 'Always-On' applications, ensuring business continuity and operational resilience in the face of evolving digital demands. Join us to discuss how to future-proof your critical applications and infrastructure.

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Belgium 24-6-25 Country Members Physical english

Cloud Revisited - CIONET Belgium: Community Event

Cloud computing was hailed as the game-changing solution to modern business challenges—transforming how organisations operate, scale, and innovate. But as the technology matures, it’s time to take a step back and ask: Has cloud truly lived up to the hype, or are we overlooking its deeper complexities and hidden costs?In this critical reflection, we’ll revisit the core promises of cloud—such as enabling product-oriented organisations, facilitating End-to-End accountability, managing vast data volumes, and mitigating obsolescence. But we’ll also challenge the narrative: Are companies really freeing themselves to focus on innovation, or are they becoming dependent on cloud providers in ways that could limit future flexibility? How does the cloud reshape operating models, and are we prepared for the long-term consequences of handing over infrastructure control?

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Belgium 27-6-25 Squad Only Physical english

Legacy Systems: Barrier or Bridge to Digital Transformation? : Is breaking free from legacy systems necessary without sacrificing business continuity.

Many Belgian companies face the challenge of modernizing legacy systems. This session will explore strategies to overhaul legacy infrastructure while ensuring business continuity, enabling companies to embrace digital transformation fully.

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Upcoming TRIBE Events

 
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June 17, 2025 Squad Session Invitation Only Virtual polish

Agile contracting

Wiele z organizacji znajdujących się w TRIBES stosuje zwinne podejście w obszarze developmentu. Metodyki takie determinują dynamicznie zarządzany proces, gdzie zakres decydowany jest na bieżąco pod “capacity” zespołu (duże uproszczenie 😉). W procesach tych oczywiście próbujemy zastosować wsparcie i udział dostawców zewnętrznych. Ale jak zakontraktować ich usługi w tym modelu? Jakie możliwości daje obecne prawo? Jak zakontraktować definiując precyzyjnie usługę i pozostać w zwinności modelu?

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June 24, 2025 Squad Session Invitation Only Virtual polish

Cloud & Infrastructure TRIBE: Warsztaty Technologiczne

Serdecznie zapraszamy na warsztaty technologiczne, podczas spotkania Łukasz Kuflewski z Cloudware Polska zaprezentuje, jak wygląda nowoczesne podejście do ochrony tożsamości w erze rosnących zagrożeń cyfrowych. Przedstawimy możliwości rozwiązania IBM Verify Identity Protection, które łączy wykrywanie i reagowanie na zagrożenia związane z tożsamościami (ITDR) oraz ciągłe monitorowanie, ocenę i poprawę stanu bezpieczeństwa tożsamości (ISPM). Pokażemy, jak wykrywać podejrzane działania i dynamicznie reagować na zagrożenia. Zamiast samej teorii – zobaczysz praktyczny pokaz działania narzędzia, które redefiniuje bezpieczeństwo tożsamości w nowoczesnych środowiskach IT.

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June 26, 2025 Squad Session Invitation Only Virtual polish

Security TRIBE: Warsztaty Technologiczne

Serdecznie zapraszamy na warsztaty technologiczne, podczas sesji przybliżymy Państwu architekturę SASE HPE Aruba. Omówmy możliwości zagwarantowania bezpiecznego dostępu do internetu, aplikacji SaaS jak i aplikacji korporacyjnych dla pracowników i kontraktorów z wykorzystaniem rozwiązania Security Service Edge. Omówmy również jak zoptymalizować sieć WAN, redukując jednocześnie TCO.

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CIONET Partner Updates

CIONET Partner Updates

Recent Cases

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Belfius - Transforming a digital workplace to increase customer trust

Discover how Belfius, one of Belgium's leading banks, partnered with Kyndryl to enhance their regulatory readiness in anticipation of the 2025 DORA deadline. By redefining their target operating model and conducting a comprehensive skills audit, Belfius successfully regained control over their IT infrastructure, increased flexibility, and ensured full transparency in their operations. This customer story highlights the practical steps taken by Belfius to strengthen their IT controls and achieve compliance, offering valuable insights for IT leaders navigating similar regulatory challenges.

Business opportunity

As one of Belgium's leading banks and insurance companies, with a history of 150 years, Belfius serves 3.8 million customers, with over 12 thousand in the public sector. The company is embedded in all segments of the Belgian economy and society. Its brand values focus on caring for Belgian society by earning and maintaining the trust of every customer.

With the rise of hybrid work, Belfius recognized their need to transform their digital workplace environment. They needed to develop a secure, mobile, flexible and personalized solution that would enhance employee experience and enable Belfius to better serve their customers. 

 

Technical challenge

Belfius’ original digital workplace was implemented on premises at a time when dedicated telecom bandwidth was essential to guarantee consistent network performance for banking employees, so they could reliably and securely serve customers, especially in hundreds of Belfius branches. As internet bandwidth expanded, Belfius customers enjoyed fast mobile banking, but the bank’s employee-assisted services, based on a centralized application model, were sometimes hampered by unpredictable disconnections. At the same time, the centralized model faced challenges in keeping up with available technology upgrades and innovations. To address this, Belfius aimed to align its digital workplace with today’s requirements and expectations.

 

Our solution

Together, Belfius and Kyndryl created a modernization strategy with a phased approach to minimize overall disruption to the business. This strategy supports Belfius in achieving their business goals by enabling faster delivery of new applications and smoother interactions with colleagues and customers.

In the first phase, Belfius designed and rolled out a new corporate device program that includes:

  • Direct access to Microsoft Office 365 applications, rather than virtualized access, enabling 12,000 Belfius employees to securely and agilely collaborate across departments to efficiently deliver banking and insurance services.
  • Automated cloud-based software updates to increase productivity by proactively reducing technical issues, ensuring the devices are always running at the latest security levels.

 

The power of partnership

Belfius’ digital workplace transformation is built on leading Microsoft technologies:

  • Microsoft Office 365 (including Teams) unifies workplace collaboration on a single platform.
  • Microsoft Intune proactively manages software updates across the Belfius device fleet from a landing zone in Microsoft Azure.
  • Microsoft Defender implements zero trust security that uses AI to monitor and protect the fleet from threats.

 

What progress looks like

Belfius has gained increased productivity and engagement with reduced risk as a result of these first phase achievements:

  • Belfius employees are able to work anywhere anytime and frictionlessly collaborate with applications on new devices.
  • The Digital Experience Management (DEM) environment monitors user experience.
  • Fleet-wide zero trust security protects sensitive data both in flight and at rest.

Currently, Belfius is refactoring virtualized applications to directly run on Microsoft Windows 11. This extends the benefits of the new digital workplace to Belfius employees regardless of where they are working.

“One of my favorite features of the Digital Experience Management is that corrective actions are taken even before the users notice a problem.” 

Bart Vercammen

Head of Digital Workplace Services, Belfius

Technologies

Microsoft Office 365

CIONET Circles

CIONET Business Circles

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Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

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Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

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Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

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Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.

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Check out our latest news

Testimonials

Geert Goethals
Geert Goethals
CIO
Sibelga
Bahadir Samli
Bahadir Samli
CIO
ING Belgique
2-Feb-29-2024-11-35-00-9309-AM
Bart Kerkhofs
Vice President & Head of IT
Bridgestone EMIA
Untitled design (1)-Apr-01-2022-10-58-34-57-AM
Michał Paprocki
Group CIO
Euroclear
1-Feb-29-2024-11-34-59-8990-AM
Manfred Boudreaux-Dehmer
Chief Information Officer
NATO
Untitled design-Nov-22-2023-08-42-05-3178-AM
Annick Faes
Vice President IT and CIO Medical Devices EMEA
Johnson & Johnson
Piet_De_Ceuleners
Piet De Ceuleners
Global IT Director
Melexis
1516254845697
Steven Soers
VP Marketing
Telenet Business
Untitled design-7
Stef Schampaert
Country Managing Director BeLux
Red Hat
CIONET Belgium - Advisory Board Member - Geert Lejon
Geert Lejon
Vice President Head of Belux / Head of Comms Benelux
Cognizant
Kevin_Ledegen
Kevin Ledegen
Group IT director
SDWorx
Gunter-Van-Craen_Small
Gunter Van Craen
Chief Digital & Information Officer
Bekaert
Thomas Kessler
Thomas Kessler
Partner | CIO Programme Leader
Deloitte
Emmanuel Gob
Emmanuel Gob
CIO
DPD
pascal pauwels
Pascal Pauwels
CIO
Colruyt
Untitled design (4)-Dec-13-2023-10-53-15-5032-AM
Koen Segers
Managing Director Belgium and Luxembourg
Dell Technologies
benoit dewaele
Benoît Dewaele
Group IT Directo
Vandemoortele
Dirk Deridder-1
Dirk Deridder
Director IT Infrastructure, Systems, Services & Support (CIO / CTO role)
SMALS
Thierry Driesens
Thierry Driesens
CIO
TVH
Untitled design-Sep-18-2023-11-59-29-7866-AM
Koen Vandaele
CIO
Delen Private Bank
Untitled design (4)-Jun-12-2023-01-23-11-7540-PM
Liesbet D'hoker
Managing Director
Kyndryl BeLux
steven-vermeulen
Steven Vermeulen
CIO
Digitaal Vlaanderen
Jack Hamande
Jack Hamande
Director General Digital Transformation
Federale Overheidsdienst Beleid en Ondersteuning
Tom Tomczak
Tom Tomczak
Chief Commercial Officer (CCO)
NRB
1726588748718
Cassandre Laurent
Directeur général
Agence du Numérique
an swalens
An Swalens
Head Of IT (CIO)
National Bank of Belgium
Untitled design (2)-Apr-01-2022-10-58-34-68-AM
Elke Laeremans
Chief Digital & Supply Chain Officer at Casa International
CIONET Belgium - Advisory Board Member - Koen Van Loo
Koen Van Loo
CIO
Group S.
Peter Sany
Peter Sany
Executive Advisor
Zoom
CIONET Belgium - Advisory Board Member - Steven De Haes
Steven De Haes
Dean
Antwerp Management School
Marleen Thorré
Marleen Thorré
Head of Digital EMEA
Mitsubishi Chemical Group

Team

Luc Hendrikx
Luc Hendrikx
CEO
Inès De Bien
Inès De Bien
Partner - CCO
1-Feb-08-2022-10-22-08-68-AM
Daniel Eycken
Partner - COO
Hendrik Deckers
Hendrik Deckers
Founder - MD
Untitled design (1)-2
Jelte Scheys
Tribes Sales Director Belgium
foto Herman
Herman Roelandts
Tribe Master
Joseph Antoun
Joseph Antoun
Senior Program Director
1-Dec-16-2021-02-15-57-02-PM
Eman De Sutter
Program Manager
4-Feb-08-2022-10-22-09-03-AM
Shelly Deracourt
Program Manager
Untitled design (5)-Sep-01-2022-02-47-55-60-PM
Charlotte Coen
Partner Success Manager
Untitled design (1)-Nov-22-2023-08-56-42-6802-AM
Ivana Bradvica
Junior Event Manager
ML B-W-1
Martine Lefevre
Financial Controller
Vlera Berishaa (1)
Vlera Berisha
Junior Community Manager

Contact us

Would you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!