Belgium 30-9-25 Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreBelgium 1-10-25 Invitation Only Physical english
In today’s rapidly evolving technological landscape, organisations face a critical challenge: how to modernise their legacy systems while managing costs, maintaining security, and ensuring operational continuity. This exclusive round table discussion brings together CIOs, CTOs, and Digital Leaders to explore best practices for legacy and lifecycle management. Key topics include extending the lifespan of existing systems, mitigating cyber security risks, optimising costs, and integrating legacy platforms with modern technologies. We’ll also delve into sustainability, workforce challenges, and future-proofing IT infrastructures to navigate technological obsolescence.
Read MoreBelgium 2-10-25 Squad Only Virtual english
Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.
Read MoreSeptember 30, 2025 Squad Session Squad Only Virtual english
Everyone has technical debt. The question is what to do with it. Refactor now? Wait for the next feature? Build on it and hope it holds? If you’re tired of debating whether to clean up or move on, this session helps you frame the debt conversation in a way that supports both speed and stability.
Read MoreOctober 2, 2025 Squad Session Squad Only Virtual english
Architecture doesn’t happen in diagrams. It happens in minds, seasoned, curious, sharp minds that understand how the pieces fit. But who’s shaping these minds? Who’s growing the next generation of digital architects? If you’re responsible for complex systems, and for the people designing them, this session is for you.
Read MoreOctober 14, 2025 Squad Session Squad Only Virtual english
Agile delivery often collides with inflexible infrastructures. One team wants to release weekly. Another is waiting six months for a new test environment. Sounds familiar? If your infra team is tired of being the bottleneck, and your devs are tired of waiting, this session opens a path forward.
Read MoreDiscovering Nordzucker: The Beginning Of An Exciting Partnership With Stefanini
Recognizing the need for a fresh approach to fuel innovation and efficiency, Nordzucker partnered with Stefanini to reimagine their IT landscape. After nearly two decades of working within the ITIL framework without achieving desired performance metrics, the company embraced a bold "greenfield" strategy.
Nordzucker is a name that resonates with history and progress. With roots dating back over 185 years, this international sugar company has grown from its humble beginnings in a single German sugar factory to become a significant player across Europe and Australia. Today, it boasts 21 sugar factories staffed by around 3,900 employees, collectively producing more than 200 products.
In the dynamic world of business, transformation is more than a necessity—it’s an opportunity to redefine what’s possible. For Nordzucker, one of Europe’s leading sugar producers, the turning point sparked a bold quest for improvement. That’s where we, Stefanini, came in—a global technology solutions provider ready to take on the challenge, whose collaborative spirit and expertise aligned seamlessly with Nordzucker’s goals.
Nordzucker relied on the ITIL framework to manage their IT operations. However, performance reviews revealed that their systems and processes needed a reinvention, not just an update. Adopting a greenfield approach, the team started with a clean slate—rethinking their process. It was about fostering collaboration and co-creation between the two teams.
Oana Chetves, Business Development Manager at Stefanini, reflected on this pivotal phase: “I remember that throughout all the meetings we highly appreciated the transparency from all the Nordzucker team which helped us put together the proper solutioning in place.”
Nordzucker faced operational challenges as low resolution rates at the first support level led to increased workloads, backlogs, and longer ticket resolution times—a frustrating experience for end-users. Nordzucker implemented ServiceNow as their new IT Service Management (ITSM) tool. This strategic decision enabled them to establish a 24/7 team for comprehensive incident management. They also introduced SophieX, an advanced voice translation service available in multiple languages, including Danish, Swedish, Finnish, Lithuanian, Polish, and Slovak.
This innovative solution made support more accessible, bridging language gaps and elevating user satisfaction.
What stood out was not just Stefanini’s technical expertise but also their speed, responsiveness, and preparedness during global engagements. Michael Riepshoff, Head of IT Operations at Nordzucker, shared his appreciation: “We were looking for someone to guide us on this journey, with broad experience, that has the ability to co-innovate with us. The speed delivered in getting back to our requests and also the level of preparedness for all the colleagues in Stefanini that were involved was quite outstanding. “
This partnership was built on mutual trust and a shared commitment to excellence. By aligning their visions and focusing on seamless execution, Nordzucker and Stefanini created a foundation for sustainable growth and long-term success.
With these transformative steps, Nordzucker has not only streamlined their operations but also taken steps into enhancing the experience for their end-users. As they continue on this path, the future holds endless possibilities for growth and innovation.
Together with Stefanini, Nordzucker is embracing challenges with confidence, turning them into opportunities to innovate and excel. This journey is far from over. As they carve out new milestones and redefine success, Nordzucker’s transformation story stands as a testament to the power of vision, partnership, and resilience.
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Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?
Read MoreThe Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.
Read MoreDécouvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !
Read MoreCIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.
Read MoreWould you like to know more about CIONET Belgium, membership or partnership opportunities? Do you have feedback or any other question? Send us a message!
You can either send us a registered handwritten letter explaining why you'd like to become a member or you can simply talk to us right here!