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Belgium 15-09-2026 Squad Only Virtual english

Turning AI Pilots into Daily Workflows: How to move from experimentation to adoption by redesigning work, ownership, controls, and habits.

AI pilots are easier to launch than to embed into daily operations. The challenge is changing how work happens once AI becomes part of decisions, tasks, handovers, and controls. Three pressure points tend to decide whether adoption holds. - Workflow fit matters: AI has to enter the flow of work as part of the process. - Ownership needs to be clear: someone must own the process, the controls, the exceptions, and the outcome. - User trust has to be built: people need to know when to rely on AI, when to challenge it, and when to escalate. The working question is simple: how do we move AI from promising pilots into daily work while keeping clarity, accountability, and risk control? If this is part of your current reality, let’s compare choices, constraints, and lessons learned.

Belgium 17-09-2026 Country Members Physical french

Les Rencontres: CTO: Le Saint Graal?

Pendant longtemps, le TCO donnait une impression de contrôle. On investissait, on amortissait, on optimisait. Les coûts étaient visibles, relativement prévisibles, et structurés autour d’une logique claire entre CAPEX et OPEX. Ce modèle ne suffit plus à expliquer où va réellement l’argent. Aujourd’hui, une part croissante des dépenses IT ne repose plus sur ce que l’on possède, mais sur ce que l’on consomme: des tokens générés par l’IA des agents qui exécutent des actions en continu des outils SaaS qui se multiplient dans les équipes du cloud qui s’adapte en permanence à l’usage Le coût ne disparaît pas, mais il devient plus diffus, plus dynamique, et souvent plus difficile à attribuer, à expliquer, et à maîtriser. C’est là que des approches comme le Technology Business Management, ou TBM, redeviennent particulièrement utiles: non pas comme un exercice de reporting supplémentaire, mais comme un moyen de relier concrètement les dépenses aux services, aux usages, et aux décisions. Et c’est là aussi que la question du “Saint Graal” revient, mais sous une autre forme. Vous vous demandez peut-être: Comment garder de la maîtrise quand la dépense dépend du comportement, des usages, et parfois même de systèmes autonomes ? Comment piloter l’équilibre CAPEX/OPEX quand le cloud, le SaaS et l’IA déplacent progressivement les coûts vers des modèles variables ? Quels coûts restent encore trop souvent hors radar: ressources métier, formation, support, intégration, sécurité, gouvernance ? Et surtout, qu’est-ce qu’un “bon TCO” veut encore dire quand il faut le mettre en regard d’objectifs parfois plus stratégiques, plus longs à mesurer, ou plus difficiles à quantifier: qualité de service, résilience, agilité, expérience utilisateur, capacité d’innovation ? Ce sont précisément ces questions qui seront au cœur de notre rencontre: une discussion ouverte entre pairs, ancrée dans la réalité du terrain, pas pour débattre de modèles idéaux, mais pour comprendre comment chacun tente, concrètement, de mesurer, d’attribuer et de reprendre le contrôle, sans réduire la valeur d’un choix technologique à son seul coût.

Belgium 25-09-2026 Squad Only Physical english

Managing Team Capacity Under Continuous Change; How to sequence initiatives, protect capacity, and maintain execution

Transformation has become constant. The challenge is managing the amount of change teams are expected to absorb while they continue to deliver existing work. Three pressure points show up quickly. - Capacity becomes stretched when teams face new tools, processes, AI practices, security requirements, and operating model changes at the same time. - Prioritisation becomes critical when many initiatives compete for attention. - Managerial discipline becomes essential because leaders need to decide what to stop, simplify, delay, or protect. The working question is simple: how do we keep transformation moving while giving teams enough focus and capacity to execute it properly? If your teams are absorbing constant change, let’s compare how others are managing capacity, sequencing, and focus.

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Etex modernizes its IT foundation for a new era of sustainable innovation

Cognizant and SAP partnered to migrate a business-critical SAP ECC environment to S/4HANA to ready Etex for future transformation and innovation.

The challenge

Etex is a pioneer in the manufacture of lightweight construction materials, enabling people worldwide to build safe, sustainable, smart and beautiful buildings. Founded in 1905, its innovations and acquisitions in fire protection, plaster technology, modular construction and engineering have revolutionized the construction industry, aligning it with Etex’s mission of inspiring ways of living.

Etex sees its products as part of the solution to combating climate change, as they are recyclable and up to 45% less emissions-intensive to produce over traditional construction methods. The company has signed the United Nations (UN) Global Compact and is fully committed to helping achieve UN Sustainable Development Goals (SDGs) in areas where its products can have an impact.

Migrating from a legacy SAP environment

Etex has strong ambitions to grow its business and develop the company’s sustainable product lines through internal innovation and further acquisitions. For this it needs a strong enterprise resource planning (ERP) platform with modern, business-enhancing functionality. Its legacy SAP ECC platform was facing end of support and Etex opted to take the opportunity to upgrade to SAP S/4HANA.

This was a major modernization project and Etex conducted a comprehensive multi-year assessment to determine the right approach. It opted for a brownfield migration, carrying some business-critical processes and functionality over to S/4HANA and leveraging new S/4HANA features where possible.

Etex wanted a world-class combination of systems integrator and technology partner to handle the migration and conversion. It therefore engaged Cognizant and SAP to deliver the end-to-end project.

Our approach

A target of 12 months was set for the whole environment to go live on S/4HANA. Throughout, Cognizant, Etex and SAP worked in partnership to ensure a smooth and successful project delivery with all parties working together to anticipate, address and resolve any issues.

Delivering a successful modernization

The modernization involved first developing a thorough understanding of the SAP environment. A full system readiness analysis was conducted to understand which aspects of the environment would need remediation prior to the move. A conversion plan for the migration was then created, using best-practice processes and frameworks.

To de-risk the project, a six-cycle migration was planned. The cycles started with the sandbox environment, being the lowest-risk, and progressed through to the production environment. Each cycle involved Etex, Cognizant and SAP working together to convert to S/4HANA, implement mandatory simplification items, make custom code corrections and migrate the data. The learnings from each cycle were applied in subsequent cycles, in readiness for seamless cut-over and go live.

As part of our end-to-end approach, Cognizant also implemented a best-practice test management strategy that Etex can use for future business transformation projects.

All six cycles were completed as planned, with Etex going live on S/4HANA in a single weekend at the end of the <12-month period.

"I am deeply impressed by the professionalism and collaborative spirit of the joint project team comprising Etex, SAP and Cognizant. Their unwavering commitment and seamless coordination allowed us to successfully deliver this critical project on time, without any disruption to our business operations."

Dirk Altgassen, Chief Data and Information Officer (CDIO), Etex

Business outcomes

The smooth, on-time migration to S/4HANA allowed Etex to start benefiting from SAP S/4HANA features in a little over a year—a rapid timeframe for a full modernization of a complex legacy SAP ECC environment. Specific outcomes achieved to date include:

Next-generation platform to enable business growth: Etex now benefits from a modern ERP backbone that will support the company in areas like finance, warehouse management, transportation and HR. It now has a foundation to deploy embedded AI use cases to drive further business value.

A new ERP backbone for 100+ plants in 40+ countries: Etex operations around the world benefit from a new digital core that sets the foundation for an enhanced user experience in S/4HANA.

Throughout, the collaborative effort between Etex, SAP, and Cognizant facilitated coordination and ongoing external benchmarking. This has been fundamental for the successful execution and establishment of the groundwork for the digital transformation journey.

Ready for a new era of sustainable construction

Etex was already an industry leader and pace-setter, with its lightweight, low-carbon materials enabling the transition to sustainable construction worldwide. Now, with new products and acquisitions on the horizon, Etex is preparing for a new era of sustainable innovation. The new modernization and migration project has ensured that its business-critical SAP core is ready for that shift, delivering a powerful new technology backbone that enables Etex to benefit from new S/4HANA features as they roll out.

Etex modernizes its IT foundation to drive sustainable innovation

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About Etex

Etex is an innovative and sustainable building materials company and a pioneer in lightweight construction. It employs 13,500 teammates globally, operating on more than 160 sites and seven Innovation Technology Centers (ITC) in 45 countries worldwide. For more information, visit www.etexgroup.com.

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