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Belgium 21-10-25 Squad Only Physical english

AI in Practice ; What it really takes to move from pilot to production

Every organisation has a handful of AI pilots. But very few have scaled them. The models are accurate. The vision is clear. But something’s always in the way; lack of infrastructure, unclear ownership, security concerns, or just plain fatigue. This is a conversation for people in the messy middle of the AI journey, those navigating the leap from promising prototypes to operational value.

Belgium 21-10-25 Invitation Only Physical english

CIONET Round Table - From Disconnected Data to Unified Insight ; Building a 360° customer view to unlock commercial growth

In today's competitive landscape, customer expectations have never been higher. They demand a personalised, seamless experience at every touchpoint, from initial marketing contact to post-sale service. Unified data is at the heart of creating engaging customer experiences and is meant to fuel the 360 profile. However, for many organizations, a complete picture of the customer is fragmented, with critical data scattered in disconnected systems and departments. This exclusive roundtable will bring together Digital Leaders active in multiple industries to discuss a critical challenge: breaking down data silos to build a true 360° view of the customer. We will explore how to solve the complex integration challenges that prevent a unified view, and how to transform disparate data into a single source of truth. Join us to: Discover how to overcome the technical hurdles of integrating critical business systems, such as ERP and CRM platforms, to unify customer data. Explore real-world case studies on how organisations have successfully created unified customer insights to enhance personalisation and boost commercial and operational efficiency. Discuss best practices for turning fragmented data into actionable insights that can anticipate customer needs, drive revenue growth, and foster long-term loyalty. This is a unique opportunity for Digital Leaders who are ready to transform their customer engagement strategy and unlock the full potential of their data.

Belgium 22-10-25 Invitation Only Physical english

The End of the Firewall

Enterprises are questioning whether private networks and stacked firewalls are still worthwhile investments. A newer approach operates on the open internet with Zero Trust, eliminates perimeter complexity, and reframes cybersecurity as a business performance metric for boards and audit committees. This is a closed-door, peer discussion, not a lecture. We’ll examine the promise and its pitfalls: Are the promised savings significant, or are they too good to be true? What risks do you introduce? How does this collide with your installed base, legacy OT, entrenched processes and team competencies, and how do you overcome that without breaking operations or credibility with the board? Two senior leaders from global companies will spark the dialogue with lived experience: Kurt De Ruwe, CIO AkzoNobel Frank Bolata, CIO Syensqo

October 21, 2025 Squad Session Squad Only Physical english

AI in Practice ; What it really takes to move from pilot to production

November 4, 2025 Squad Session Squad Only Virtual english

From Backlog to Value ; Prioritising what matters when everything feels urgent

You’ve got a roadmap, a backlog, and a lot of pressure. Every team wants their feature. Every stakeholder claims urgency. And your developers? They just want to deliver something meaningful. But how do you prioritise in a way that serves the business, and keeps the team sane? If your backlog keeps growing and your outcomes stay flat, this session helps you turn intent into value, without losing control.

November 18, 2025 Squad Session Squad Only Physical english

Business Process Driven Architecture ; Designing systems that follow how your organisation actually works

Too often, architecture is drawn top-down, neat boxes, elegant flows, and little connection to the way teams really work. But what if we flipped it? What if our systems evolved from the actual processes, pains, and needs that drive the business? If you’re tired of systems that look good on slides but frustrate in practice, this session will ground the conversation where value is created, at the process level.

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Etex modernizes its IT foundation for a new era of sustainable innovation

Cognizant and SAP partnered to migrate a business-critical SAP ECC environment to S/4HANA to ready Etex for future transformation and innovation.

The challenge

Etex is a pioneer in the manufacture of lightweight construction materials, enabling people worldwide to build safe, sustainable, smart and beautiful buildings. Founded in 1905, its innovations and acquisitions in fire protection, plaster technology, modular construction and engineering have revolutionized the construction industry, aligning it with Etex’s mission of inspiring ways of living.

Etex sees its products as part of the solution to combating climate change, as they are recyclable and up to 45% less emissions-intensive to produce over traditional construction methods. The company has signed the United Nations (UN) Global Compact and is fully committed to helping achieve UN Sustainable Development Goals (SDGs) in areas where its products can have an impact.

Migrating from a legacy SAP environment

Etex has strong ambitions to grow its business and develop the company’s sustainable product lines through internal innovation and further acquisitions. For this it needs a strong enterprise resource planning (ERP) platform with modern, business-enhancing functionality. Its legacy SAP ECC platform was facing end of support and Etex opted to take the opportunity to upgrade to SAP S/4HANA.

This was a major modernization project and Etex conducted a comprehensive multi-year assessment to determine the right approach. It opted for a brownfield migration, carrying some business-critical processes and functionality over to S/4HANA and leveraging new S/4HANA features where possible.

Etex wanted a world-class combination of systems integrator and technology partner to handle the migration and conversion. It therefore engaged Cognizant and SAP to deliver the end-to-end project.

Our approach

A target of 12 months was set for the whole environment to go live on S/4HANA. Throughout, Cognizant, Etex and SAP worked in partnership to ensure a smooth and successful project delivery with all parties working together to anticipate, address and resolve any issues.

Delivering a successful modernization

The modernization involved first developing a thorough understanding of the SAP environment. A full system readiness analysis was conducted to understand which aspects of the environment would need remediation prior to the move. A conversion plan for the migration was then created, using best-practice processes and frameworks.

To de-risk the project, a six-cycle migration was planned. The cycles started with the sandbox environment, being the lowest-risk, and progressed through to the production environment. Each cycle involved Etex, Cognizant and SAP working together to convert to S/4HANA, implement mandatory simplification items, make custom code corrections and migrate the data. The learnings from each cycle were applied in subsequent cycles, in readiness for seamless cut-over and go live.

As part of our end-to-end approach, Cognizant also implemented a best-practice test management strategy that Etex can use for future business transformation projects.

All six cycles were completed as planned, with Etex going live on S/4HANA in a single weekend at the end of the <12-month period.

"I am deeply impressed by the professionalism and collaborative spirit of the joint project team comprising Etex, SAP and Cognizant. Their unwavering commitment and seamless coordination allowed us to successfully deliver this critical project on time, without any disruption to our business operations."

Dirk Altgassen, Chief Data and Information Officer (CDIO), Etex

Business outcomes

The smooth, on-time migration to S/4HANA allowed Etex to start benefiting from SAP S/4HANA features in a little over a year—a rapid timeframe for a full modernization of a complex legacy SAP ECC environment. Specific outcomes achieved to date include:

Next-generation platform to enable business growth: Etex now benefits from a modern ERP backbone that will support the company in areas like finance, warehouse management, transportation and HR. It now has a foundation to deploy embedded AI use cases to drive further business value.

A new ERP backbone for 100+ plants in 40+ countries: Etex operations around the world benefit from a new digital core that sets the foundation for an enhanced user experience in S/4HANA.

Throughout, the collaborative effort between Etex, SAP, and Cognizant facilitated coordination and ongoing external benchmarking. This has been fundamental for the successful execution and establishment of the groundwork for the digital transformation journey.

Ready for a new era of sustainable construction

Etex was already an industry leader and pace-setter, with its lightweight, low-carbon materials enabling the transition to sustainable construction worldwide. Now, with new products and acquisitions on the horizon, Etex is preparing for a new era of sustainable innovation. The new modernization and migration project has ensured that its business-critical SAP core is ready for that shift, delivering a powerful new technology backbone that enables Etex to benefit from new S/4HANA features as they roll out.

Etex modernizes its IT foundation to drive sustainable innovation

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About Etex

Etex is an innovative and sustainable building materials company and a pioneer in lightweight construction. It employs 13,500 teammates globally, operating on more than 160 sites and seven Innovation Technology Centers (ITC) in 45 countries worldwide. For more information, visit www.etexgroup.com.

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SAP S/4HANA Cloud

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Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.