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Belgium 13-11-25 Country Members Physical english

The New CISO - CIONET Belgium: Community Event

The Role of the Chief Information Security Officer (CISO) The role of the Chief Information Security Officer (CISO) is no longer confined to securing the network perimeter. As organisations become more digitally connected and data-driven, the CISO’s responsibilities have expanded far beyond traditional security measures. Today’s CISO must not only defend against cyber threats but also enable the business to innovate securely, manage complex regulatory environments, and instill a culture of trust across the organisation. This event will explore the evolving role of the CISO as a strategic leader who balances security with business enablement. As digital transformation accelerates, how can CISOs align their security strategies with organisational goals, ensure compliance, and lead their teams in the fight against increasingly sophisticated threats? Key Discussion Points: From Gatekeeper to Strategic Partner: How CISOs can shift from being seen as barriers to innovation to becoming key enablers of business agility and transformation through security. Balancing Risk and Innovation: Learn how top CISOs navigate the delicate balance between mitigating risk and supporting the organisation’s need to innovate and scale in a secure environment. Governance, Risk, and Compliance (GRC): Explore how CISOs are managing an increasingly complex regulatory landscape, ensuring compliance while still driving business objectives forward. Building a Security-First Culture: Practical strategies for CISOs to foster a culture where security is embedded into every part of the business, from boardroom discussions to frontline operations. CISO as Crisis Manager: How to prepare for and lead your organisation through major cybersecurity incidents. From ransomware attacks to data breaches, we’ll discuss how today’s CISO is as much a crisis manager as they are a strategist. Why You Should Attend: As a CISO, your role is evolving faster than ever before. This event is designed to provide you with actionable insights into how to embrace your expanded responsibilities while keeping your organisation safe and secure. Whether you’re focused on aligning security with business goals, navigating regulatory challenges, or leading in times of crisis, this event will equip you with the strategies to lead the next era of cybersecurity.

Belgium 18-11-25 Squad Only Physical english

Business Process Driven Architecture ; Designing systems that follow how your organisation actually works

Too often, architecture is drawn top-down, neat boxes, elegant flows, and little connection to the way teams really work. But what if we flipped it? What if our systems evolved from the actual processes, pains, and needs that drive the business? If you’re tired of systems that look good on slides but frustrate in practice, this session will ground the conversation where value is created, at the process level.

Belgium 18-11-25 Invitation Only Physical english

Telenet Business Leadership Circle - Scalable IT Operating Models

As businesses navigate increasing demands for agility and digital transformation, aligning IT strategies with business goals is essential for success. This roundtable will bring together CIOs, CTOs, and Digital Leaders to explore how to develop and manage IT Operating Models that effectively support business objectives. The discussion will focus on the key components of an IT Operating Model, including people, processes, technology, and governance, and the importance of agility in today’s fast-paced environment.

November 18, 2025 Squad Session Squad Only Physical english

Business Process Driven Architecture ; Designing systems that follow how your organisation actually works

November 20, 2025 Squad Session Squad Only Virtual english

Data Spaces and Digital Trust ; What it takes to collaborate safely across ecosystems

You can’t build a smart service without smart data. And you can’t access smart data without trust. Across Europe, industries are trying to make this work, through data spaces, standardisation, and new governance frameworks. But progress is slow. If you’re part of a sector with potential for shared intelligence, but stuck in silos, this session will challenge assumptions and explore practical pathways.

November 25, 2025 Squad Session Squad Only Virtual english

Compliance by Design ; Making AI, GDPR, and the AI Act part of your operating model

Compliance is no longer about checklists. It’s about system design. With the EU AI Act approaching, and GDPR enforcement tightening, organisations must embed legal and ethical boundaries deep into how they build, deploy, and monitor technology. If your AI and data projects feel increasingly legal, this session will help you redesign the bridge between policy and platform.

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Legal & General use AWS AI to transform Customer Experience, Speed, and Productivity

Using AWS, we now have a much more robust, elastic, and event driven architecture.” - Tariq Surty, IT Director, Retail Retirements Division, Legal & General

“Using AWS, we now have a much more robust, elastic, and event driven architecture.” - Tariq Surty, IT Director, Retail Retirements Division, Legal & General

Imagine you have over 5 million customers who send in paper forms amounting to 5,000 pieces daily. To best serve your customers—and to meet regulatory requirements—you need a way to process all these documents quickly and accurately. To meet this challenge, financial services firm Legal & General (L&G) modernized the daily ingestion of thousands of pension documents for its UK retail retirements division (RRD) using Amazon Web Services (AWS). L&G’s UK RRD migrated from its legacy scanning solution to AWS, using artificial intelligence (AI)–powered services. As a result, the division improved document processing speed, compliance with its regulatory service level agreements (SLAs), and staff productivity.

Modernizing Document Management Using AWS

L&G’s UK RRD has 5.2 million workplace pension members who send in more than 1 million paper documents per year, requesting, for example, a change of address or beneficiary. The division must process and respond to each one within a set period. It wanted to make the process more efficient, scalable, and cost-effective. “Using AWS, we now have a much more robust, elastic, and event-driven architecture,” says Tariq Surty, IT director for the RRD at L&G.

The UK RRD, alongside its local AWS team, created an internal proof of concept to ratify use of Amazon Textract, a machine learning (ML) service that automatically extracts text, handwriting, layout elements, and data from scanned documents. The division then engaged AWS Professional Services—a global team of experts that helps companies use AWS—to complete its project quickly and reliably, from designing the proof of concept to scaling into full production.

Improving Processing Speed and Staff Productivity with ML

L&G’s cloud-focused solution for document management is Docusort. It processes documents with ML using Amazon Textract and Amazon SageMaker, a fully managed service that brings together a broad set of tools for high-performance, low-cost ML. Docusort classifies documents, extracts the relevant datasets, and pushes that data to backend systems to update customer information.

Using AWS, L&G can now process 1,000 documents concurrently in 30 minutes, and with the serverless architecture, its solution can scale up and down to meet any workload. Before, processing was limited by the number of people handling the documents. With these time savings, the UK RRD meets SLA requirements more accurately and consistently. As a result, the division has been able to redeploy five employees, improving business productivity.

Moving Forward with Generative AI

L&G plans to use its Docusort solution as a template for other use cases where ML might be useful. In particular, the company is exploring how to apply generative AI to processes such as managing complaints, supporting the underwriting process, and analyzing customer feedback.

“We’ve learned how to manage, train, and maintain ML models, and we’re in a great place to use generative AI for new use cases now that we have a proven modular, elastic, and serverless architecture, which is really exciting,” says Surty.

Technologies

Amazon SageMaker Amazon Textract

CIONET Business Circles

Healthcare Circle

Digital Transformation is redefining the future of health care and health delivery. All stakeholders are convinced that these innovations will create value for patients, healthcare practitioners, hospitals, and governments along the patient pathway. The benefits are starting from prevention and awareness to diagnosis, treatment, short- and long-term follow-up, and ultimately survival. But how do you make sure that your working towards an architecturally sound, secure and interoperable health IT ecosystem for your hospital and avoid implementing a hodgepodge of spot solutions? How does your IT department work together with the other stakeholders, such as the doctors and other healthcare practitioners, Life Sciences companies, Tech companies, regulators and your internal governance and administrative bodies?

Telenet Business Leadership Circle

The Telenet Business Leadership Circle powered by CIONET, offers a platform where IT executives and thought leaders can meet to inspire each other and share best practices. We want to be a facilitator who helps you optimise the performance of your IT function and your business by embracing the endless opportunities that digital change brings.

Les Rencontres

Découvrez la dynamique du leadership numérique aux Rencontres de CIONET, le programme francophone exclusif de CIONET pour les leaders numériques en Belgique, rendu possible grâce au soutien et à l'engagement de nos partenaires de programme : Deloitte, Denodo et Red Hat. Rejoignez trois événements inspirants par an à Liège, Namur et en Brabant Wallon, où des CIOs et des experts numériques francophones de premier plan partagent leurs perspectives et expériences sur des thèmes d'affaires et de IT actuels. Laissez-vous inspirer et apprenez des meilleurs du secteur lors de sessions captivantes conçues spécialement pour soutenir et enrichir votre rôle en tant que CIO pair. Ne manquez pas cette opportunité de faire partie d'un réseau exceptionnel d'innovateurs numériques !

Female Leadership Circle

CIONET is committed to highlighting and celebrating female role models in IT, Tech & Digital, creating a leadership programme that empowers and elevates women within the tech industry. This initiative is dedicated to showcasing the achievements and successes of leading women, fostering an environment where female role models are recognised, and their contributions can ignite progress and inspire the next generation of women in IT. Our mission is to shine the spotlight a little brighter on female role models in IT, Tech & Digital, and to empower each other through this inner network community.